The business process outsourcing industry in Ohio offers significant value to numerous sectors. Some companies, like Revenue Group, provide a wide spectrum of services including debt collection, payment procedures, and customer support. Others, like Continental Message Solution, specialize in call center services. Moving forward, an increasing emphasis on digital solutions, such as robotic process automation and data forensics, is expected, as exemplified by Salix Data. This industry is poised for growth, with many businesses prioritizing cost and time efficiencies, which these outsourcing companies can provide.


Top 23 business process outsourcing companies in Ohio

1. Revenue Group

Revenue Group is a company that offers hospital referral services and debt collection services. They use advanced collection techniques and up-to-date technology to maximize returns. They also provide business process outsourcing services, including payment plans, insurance claims, and customer support.


2. Continental Message Solution

Continental Message Solutions (CMS) is a leading US-based call center that offers 24-hour answering services, IVR, business process outsourcing, and mass notification solutions to businesses worldwide.


3. Salix Data

  • Website: salixdata.com
  • Headquarters: Cincinnati, Ohio, United States
  • Founded: 1999
  • Headcount: 51-200
  • LinkedIn

Salix Data is a leading provider of business process outsourcing and litigation support services. They offer solutions for legal, healthcare, corporate, small business, education, and government sectors. Their services include robotic process automation, workflow automation, document scanning, computer forensics, and e-discovery.


4. Integrated Marketing Technologies

  • Website: imtco.com
  • Headquarters: Brunswick, Ohio, United States
  • Founded: 1995
  • Headcount: 51-200
  • LinkedIn

IMT is a business process outsourcing company that provides integrated solutions for direct marketing and campaign management, print and finishing, fulfillment, and incentive program management.


5. Aztec Services Group, Inc.

AztecServices is a company that offers a wide range of professional services to businesses. They specialize in providing efficient solutions to enhance operational productivity and cost-effectiveness. Their comprehensive offerings include consulting, outsourcing, and technology solutions.


6. Dupli-Systems

Dupli-Systems is a company that offers a range of services in the industry


7. Process-Smart

Process-Smart is a Business Process Outsourcing (BPO) company offering cost-effective and efficient solutions in processing, time and attendance, tax support services, digital marketing, back office support, SEO services, website development, and HR/recruitment assistance.


8. TMR

  • Website: tmrinc.com
  • Headquarters: Brunswick, Ohio, United States
  • Headcount: 11-50

Integrated Marketing Technologies (IMT) provides Business Process Outsourcing services including solutions for Direct Marketing and Campaign Management, Print and Finishing, Fulfillment and Incentive Program Management.


9. RDI Connect

RDI Connect offers state-of-the-art contact center solutions tailored to your business strategy. Experts in inbound & outbound customer care and sales, we have the big business tools with the small business touch to make each connection count.


10. Revas

  • Website: revas.us
  • Headquarters: Cincinnati, Ohio, United States
  • Founded: 2013
  • Headcount: 51-200
  • LinkedIn

REVAS is a company that helps real estate professionals make more money by providing a range of services, including list building, skip tracing, virtual assistants, and done-for-you standard operating procedures (SOPs). They offer resources and tools to upgrade real estate businesses, with a focus on revenue growth and time freedom. REVAS has a leadership team and core values that prioritize a process-based approach.


11. Dayton Technology Group

  • Website: dtgi.net
  • Headquarters: Vandalia, Ohio, United States
  • Founded: 1998
  • Headcount: 11-50
  • LinkedIn

DTGI.net is a company offering professional services to clients to provide high-quality operational support to the government and commercial sectors.


12. www.telemarketingconsultant.com

Telemarketing Consultant offers top-rated call center and telemarketing solutions for businesses, with expertise in lead generation, appointment setting, and data enhancement.


13. Rcms, LLC

  • Website: rcmsllc.com
  • Headquarters: Westlake, Ohio, United States
  • Founded: 2018
  • Headcount: 11-50
  • LinkedIn

RCMS, LLC is a healthcare revenue cycle consulting company that provides end-to-end business process consulting, software technology, and workflow automation to eliminate wasteful, manual work tasks. RCMS focuses on strategy, operations, and analysis, with expertise in the business office, revenue cycle management, and HIS integration.


14. Corbus, LLC

  • Website: corbus.com
  • Headquarters: West Carrollton, Ohio, United States
  • Founded: 1994
  • Headcount: 501-1000
  • LinkedIn

Corbus, LLC is a global company that delivers transformational supply chain management, information technology, digital media, and business process management consulting solutions. With a focus on innovation, teamwork, and customer focus, we aim to optimize efficiency and waste control within your purchasing stream. Our expertise and exceptional service have earned us the trust of world-renowned Fortune 500 clients. Operating globally 24/7, we offer consulting services and sourcing solutions worldwide.


15. KeyBridge Medical Revenue Care

KeyBridge is a debt collection agency that aims to help people succeed by providing payment plans for medical debt, patient-balance recovery solutions, and insights into better delivery methods. They are a collection of innovators, makers, helpers, and problem solvers.


16. Casnet

  • Website: casnet.com
  • Headquarters: Akron, Ohio, United States
  • Founded: 1992
  • Headcount: 11-50
  • Latest funding type: Acquired
  • LinkedIn

CASNET is a company that specializes in digital transformation and document scanning & management solutions. With over 30 years of experience, CASNET works closely with clients to develop tailored solutions that meet their current and future needs.


17. Call Center: First Call Resolution (FCR)

Perceptionist is a small business call center that helps businesses grow by providing professional call handling and customer service support.


18. Information Management Services

IMS Imaging specializes in helping companies improve their data management through a variety of solutions such as document management, mobile invoice processing, and data extraction.


19. Centralian

  • Website: centralian.com
  • Headquarters: Euclid, Ohio, United States
  • Founded: 2004
  • Headcount: 11-50

Centralian Consulting Services specializes in helping organizations improve and optimize their performance through the strategic use of information technology and business process transition. Their services include web management, employee development, target marketing, and revenue generation.


20. ReMedics, LLC

ReMedics, LLC leverages decades of professional services, workflow design and software development to help facilitate the aggregation of new entities/organizations with comprehensive remittance processing and reconciliation management. ReMedics is uniquely positioned to support a multi-submitter, single-receiver business model that utilizes several EMR vendors and EDI clearing houses. Our workflow technology and services are designed to optimize existing EMR & PM infrastructure lower operating costs and drive increased productivity. Transforming the Business of Healthcare ReMedics delivers fully integrated revenue cycle solutions and business process outsourcing (BPO) services that help to lower operational costs, increase staff productivity and optimize ROI. Talk to us about your remittance processing needs to see how we can help you to be more profitable. Call 440-671-7700 to schedule a demonstration.


21. Edict Systems

Edict Systems is a provider of Electronic Data Interchange (EDI) solutions and managed services. They help buyers and suppliers in various industries lower costs and maximize the value of EDI. Their cloud-based technology eliminates the need for manual data entry and simplifies the EDI process.


22. Staffmark Group

Staffmark Group is a family of staffing brands that focuses on aligning people and companies to create opportunities. They offer a wide range of services including information technology and engineering skills, finance and accounting, human resources, marketing, and other professional skills. They also provide engineered performance and labor cost control programs. Their mission is to help individuals and companies succeed by providing expertise, connections, and technology.


23. Hyperlogistics Group

  • Website: hyperlog.com
  • Headquarters: Columbus, Ohio, United States
  • Founded: 1973
  • Headcount: 51-200
  • LinkedIn

Hyperlog.com is a company that offers a range of services and products. They provide solutions to various industry sectors, enabling businesses to optimize their operations and enhance productivity. With a focus on innovation and technology, Hyperlog.com helps businesses streamline processes and improve overall efficiency.


Want to find more business process outsourcing companies?


If you want to find more companies that offer services ranging from debt collection, to customer support, and digital forensics you can do so with Inven. This list was built with Inven and there are hundreds of companies like these globally.


With Inven you'll also get to know the company's:


  • Ownership: Which of these are private equity backed? Which are family-owned?
  • Contact data: Who are the owners and CEO's? What are their emails and phone numbers?
  • Financials: How do these companies perform financially? What are their revenues and profit margins?

...and a lot more!