User Experience (UX) Research firms represent an essential sector within the IT and design industry. These companies provide indispensable services geared towards understanding the behavior and needs of the digital user population. Their solutions encompass various methods like prototyping, user testing, and data analysis that aid businesses in making product decisions rooted in valid user insights. They employ emerging trends, like automation and integration with design platforms, to streamline the data gathering process. Looking forward, the industry sees continual growth prompted by the increasing recognition of UX's role in enhancing product competitiveness.


Top 26 User Experience Research Companies

1. UserZoom

  • Website: userzoom.com
  • Headquarters: San Jose, California, United States
  • Founded: 2007
  • Headcount: 201-500
  • Latest funding type: Acquired
  • LinkedIn

UserZoom is a company that specializes in automated and scalable user research. They offer services such as surveys, user testing, and data analysis to help businesses make informed product decisions. With a focus on user experience (UX) research, UserZoom aims to democratize the field without compromising quality.


2. YUJ Designs | A Global Design Company

YUJ Designs is a UX design company that offers end-to-end design services, including innovation and prototyping. With a research-driven approach, they streamline workflows to ensure smooth collaboration with clients. Their work has resulted in excellent qualitative and quantitative results, leading to increased user adoption and positive feedback from clients and investors.


3. Maze

  • Website: maze.co
  • Headquarters: Paris, Île-De-France, France
  • Founded: 2018
  • Headcount: 51-200
  • Latest funding type: Series B
  • LinkedIn

Maze.co is a platform that allows users to rapidly test and validate prototypes, concepts, copy, and more. It offers seamless integration with design platforms like Figma and Adobe XD, targeted product research campaigns, automated metrics and reports for user insights, and collaborative features to build better user experiences.


4. User Interviews

  • Website: userinterviews.com
  • Headquarters: Brooklyn, New York, United States
  • Founded: 2015
  • Headcount: 51-200
  • Latest funding type: Series B
  • LinkedIn

User Interviews is a user research recruiting platform for teams. They offer participant recruitment for usability tests, surveys, and diary studies. With a diverse audience of over 700,000 vetted professionals and consumers, they provide fast and targeted access to conduct user research.


5. User Experience Researchers Pte Ltd (Singapore)

  • Website: user.com.sg
  • Headquarters: Singapore, Singapore, Singapore
  • Founded: 2010
  • Headcount: 201-500
  • LinkedIn

user.com.sg is a company that specializes in mobile app design and development, web design and development, and user experience (UX) and user interface (UI) design. They offer services such as usability testing, digital market research, and content management system (CMS) development. Their aim is to provide digital solutions and enhance the customer experience for various industries including healthcare and education.


6. UX Fellows

UX Fellows is a global network of experienced user research companies that offers a wide range of usability research methods for all kinds of devices. They help their clients conduct international user experience research by providing actionable recommendations and reports.


7. Blink UX

  • Website: blinkux.com
  • Headquarters: Seattle, Washington, United States
  • Founded: 2000
  • Headcount: 51-200
  • Latest funding type: Acquired
  • LinkedIn

Blink UX is a user experience consulting and usability research firm that specializes in evidence-driven design. They believe that beautiful design leads to better user experience and offer services such as prototyping, research, and user-centered design. Their expertise helps organizations align and create superior solutions.


8. Userfeel

Userfeel.com is a user testing platform trusted by over 500 organizations. It allows users to find real users' problems, develop informed hypotheses, and run more focused and targeted A/B tests. With Userfeel, customers can discover the issues, doubts, hesitations, and needs of their target audience, leading to improved website usability, conversion rates, and revenue.


9. Testbirds

  • Website: testbirds.com
  • Headquarters: Munich, Bayern, Germany
  • Founded: 2011
  • Headcount: 51-200
  • Latest funding type: Debt Financing
  • LinkedIn

Testbirds is a crowdtesting company that offers tailor-made quality assurance and user experience solutions for digital products. They provide remote QA and UX testing services for websites, mobile apps, games, IoT devices, and more. With a global community of experienced testers, Testbirds helps businesses deliver bug-free and user-friendly digital solutions.


10. Userlytics

Userlytics.com is a platform that offers performance website feedback and usability testing services. With a global panel of almost 2 million testers, they provide analytics and insights to help businesses improve user experiences and increase customer loyalty. They offer professional services and advanced methodologies to optimize user experience research.


11. TryMyUI

  • Website: trymyui.com
  • Headquarters: San Mateo, California, United States
  • Founded: 2014
  • Headcount: 11-50
  • LinkedIn

TryMyUI is a digital experience analytics company that offers remote usability testing solutions. Their Stitchology product suite allows users to analyze user behavior on their websites through features like visitor logs, session replays, and performance tracking. With TryMyUI, product professionals can obtain valuable insights from user videos, surveys, and metrics within hours.


12. Antrop

  • Website: antrop.se
  • Headquarters: Stockholm, Stockholm, Sweden
  • Founded: 2001
  • Headcount: 51-200
  • LinkedIn

Antrop is a service design and UX agency that helps companies create user value, business value, and societal value. They analyze real customer experiences to design services that truly meet people's needs, behaviors, and motivations. They drive business development and creative problem solving with a focus on sustainability.


13. Optimal Workshop

Optimal Workshop is a user research platform that provides 5 specialized tools to support critical parts of the research workflow. It offers card sorting, tree testing, first-click testing, online surveys, and qualitative research.


14. Sprig

  • Website: sprig.com
  • Headquarters: San Francisco, California, United States
  • Founded: 2018
  • Headcount: 51-200
  • Latest funding type: Series B
  • LinkedIn

Sprig is a product research platform that helps companies gain valuable insights about their customers. It offers tools to record participant screens, collect user feedback, and analyze data. With advanced targeting and AI analysis, Sprig enables businesses to optimize their product development process and improve user satisfaction.


15. User Research International

  • Website: uriux.com
  • Headquarters: Redmond, Washington, United States
  • Founded: 2005
  • Headcount: 51-200
  • LinkedIn

URIUX is a user research company that specializes in providing insights about product usability and enhancing the user experience. With state-of-the-art facilities and a highly experienced team, we offer services such as in-person or remote observation, qualitative and quantitative research methods, and conceptual and interaction design expertise.


16. NetBramha - Global UX Design Studio

NetBramha Studios is a UI/UX design studio that crafts digital products and experiences for various industries. They offer services such as design thinking, user research, product strategy, interface design, and branding. With a methodical and consistent approach, they deliver top-notch design experiences across platforms and emerging media.


17. Flying Bisons

Flying Bisons is a full-service digital consultancy that defines, designs, and builds digital products for businesses. They offer digital consulting services, specializing in research, digital strategy, UX/UI design, technology, and digital project management. They have expertise in various industries and have worked with clients globally on high-stakes projects. Their team of experts delivers tailor-made solutions to complex digital challenges.


18. UXPin

  • Website: uxpin.com
  • Headquarters: Gdańsk, California, Poland
  • Founded: 2010
  • Headcount: 51-200
  • Latest funding type: Acquired
  • LinkedIn

UXPin is a design platform that allows designers to create prototypes that feel like the end product. It offers a design tool with hundreds of built-in UI elements and integration with Storybook, Git repo, and NPM package. With features like States, Variables, Conditional Interactions, and Auto Layout, UXPin ensures prototypes mimic the end product experience during usability testing.


19. UsabilityHub

UsabilityHub is a user research and usability testing platform that helps design professionals and product managers improve their products. It offers various testing methods, such as preference tests, first click tests, and card sorting, to gather feedback from a diverse panel of participants. With coverage in over 100 countries, UsabilityHub provides valuable insights to improve user experience and design decisions.


20. usability.de

  • Website: usability.de
  • Headquarters: Hannover, Niedersachsen, Germany
  • Founded: 2004
  • Headcount: 11-50
  • LinkedIn

Usability.de is a UX agency specializing in usability testing, UX design, and user experience. They offer services such as user research, UX management, and UX training. With a focus on the user-centered design process, they have successfully worked with various companies and industries. They strive to bring usability to businesses and provide comprehensive guidance on all aspects of UX.


21. Usability Sciences Corporation

Usability Sciences is a user experience research firm that helps companies understand how their customers interact with their brand across multiple touchpoints and throughout the customer journey.


22. MeasuringU

MeasuringU is a company that provides quantitative-qualitative services and software to measure the user and customer experience. They offer a variety of products, including their MUIQ® Platform, which helps in conducting task-based studies and data collection & analysis. Their advanced survey platform, MUIQ®, allows for integrated surveys with advanced logic and branching. MeasuringU also offers services such as participant recruiting with access to a global participant pool of over 20 million. They cater to some of the world's best-known brands, helping them measure and improve the user experience.


23. Checkealos - UX Testing Platform

  • Website: checkealos.com
  • Headquarters: Seville, Andalusia, Spain
  • Founded: 2014
  • Headcount: 11-50
  • Latest funding type: Non Equity Assistance
  • LinkedIn

Checkealos is a digital experience insight platform that allows businesses to understand, validate, and measure customer expectations and experiences. With powerful research methods, businesses can transform insights into action and make confident decisions. Checkealos offers usability testing, surveys, live conversations, card sorting, and smart TV user experience research. It provides solutions for product teams, design and UX teams, and marketing teams. With Checkealos, businesses can build products and services that delight their customers and drive growth and innovation.


24. EchoUser

  • Website: echouser.com
  • Headquarters: San Francisco, California, United States
  • Founded: 2006
  • Headcount: 11-50
  • LinkedIn

EchoUser is a user experience (UX) research and design firm that helps companies optimize their products and services. They specialize in understanding user behavior and preferences to create intuitive and engaging experiences.


25. Key Lime Interactive, LLC

Key Lime Interactive is a CX/UX research consultancy firm that specializes in qualitative and quantitative research. They offer services such as UX strategy, competitive benchmarking, user research, ethnographic research, formative usability testing, user validation testing, UX/UI design strategy, and data visualization. With a focus on customer experience, they help businesses make smarter product decisions and accelerate growth and engagement.


26. Bridge UX Design Studios (Hiring UI Designer)

BridgeUX is a company that focuses on user experience (UX) methods and research. They provide services such as heuristic evaluation, usability testing, user interviews, and stakeholder interviews. Their expertise helps businesses improve the usability and overall user experience of their products or services.


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