Botpress is a renowned generative AI studio specializing in the creation and deployment of advanced chatbots. The platform leverages next-generation AI technology to offer chatbot building capabilities in any language, making it highly adaptable for various projects and businesses. The industry it operates in— the chatbot and conversational AI market— teems with competitors offering an array of innovative solutions. These range from platforms providing resolution-focused automation to those offering generative AI products for customer service. As more businesses recognize the importance of delivering customized and efficient communication automation, the industry is expected to experience further growth and diversification.


Top 23 Botpress alternatives

1. Yellow.ai

  • Website: yellow.ai
  • Headquarters: San Mateo, California, United States
  • Founded: 2016
  • Headcount: 1001-5000
  • Latest funding type: Series C
  • LinkedIn

Yellow.ai is a conversational AI platform that offers resolution-focused automation. They provide plug-and-play integrations, live agent transfers, and pay-as-you-go pricing. With their low-code platform, they deliver emotionally intelligent assistants that automate interactions with customers and employees, resulting in actionable outcomes at a lower cost.


2. OneReach.ai

  • Website: onereach.ai
  • Headquarters: Denver, Colorado, United States
  • Founded: 2010
  • Headcount: 201-500
  • Latest funding type: Private Equity
  • LinkedIn

OneReach.ai is a transformative AI-powered platform that allows businesses to create intelligently automated web chat experiences. With features like buttons, drop-downs, and free-form text, businesses can enhance their communication with customers through natural conversations. The platform also offers Signature Patterns, which are templates created by industry experts. OneReach.ai enables automation opportunities across departments and provides a complete set of tools for easy integration with APIs and data sources.


3. Thankful

  • Website: thankful.ai
  • Headquarters: Venice, California, United States
  • Founded: 2018
  • Headcount: 11-50
  • Latest funding type: Series A
  • LinkedIn

Thankful.ai is a platform that offers generative AI products for customer service. Their AI agent integrates with existing helpdesk and business systems, providing multichannel support through chat, social media, email, and SMS. They help businesses improve customer experience by understanding customer needs and delivering personalized responses. Thankful's agent assist feature saves time for support staff by providing relevant information and suggesting responses. Their AI automation technology enables businesses to increase operational efficiency and drive growth.


4. Cognigy

  • Website: cognigy.com
  • Headquarters: Düsseldorf, North Rhine-Westphalia, Germany
  • Founded: 2016
  • Headcount: 51-200
  • Latest funding type: Series B
  • LinkedIn

Cognigy.com offers a Conversational AI Platform that automates repetitive tasks, reduces call handling times, and delivers faster response times, resulting in increased value and lower costs for businesses. Their platform enables organizations to enhance customer interactions with AI, power contact centers with conversational AI, and build next-generation self-service at scale.


5. InnoVantage, Inc.

  • Website: aiah.ai
  • Founded: 2013
  • Headcount: 51-200
  • Latest funding type: Seed
  • LinkedIn

Aiah.ai is a company that provides digital assistant solutions powered by generative AI. Their services help businesses automate processes, engage with potential customers, and increase lead conversion. By using natural language processing (NLP), Aiah.ai enables teams to focus on higher-value activities and improve employee productivity. Their offerings include document extraction, chat transacting, and automation capabilities.


6. Engati

  • Website: engati.com
  • Headquarters: Silicon Valley, California, United States
  • Founded: 2016
  • Headcount: 51-200
  • LinkedIn

Engati is a conversational AI engagement solution that seamlessly integrates with third-party applications and CRMs for marketing, ticketing, analytics, and growth. It provides 24/7 lead generation, support optimization, and personalized conversations for businesses in various industries including E-Commerce & Retail, Logistics, Edtech, Travel & Hospitality, Insurance & Banking, and Government. Engati's mission is to help businesses deliver unforgettable customer experiences through their Chatbot and Live Chat platform.


7. Haptik

  • Website: haptik.ai
  • Headquarters: New York, New York, India
  • Founded: 2013
  • Headcount: 201-500
  • Latest funding type: Acquired
  • LinkedIn

Haptik.ai is a conversational AI company that provides solutions to increase revenue, retention, and conversions through automated conversations. They offer products such as Agent Assist, Linguist Pro, and Multilingual Assistants to help businesses optimize their customer interactions and drive commerce. With a focus on platforms like WhatsApp, Facebook Messenger, and Instagram, Haptik enables seamless transactions and delivers personalized buying guidance. Their AI-powered chatbots, integrated with advanced natural language understanding, offer 24/7 support and generate leads for various industries.


8. Ada

  • Website: ada.cx
  • Headquarters: Toronto, Ontario, Australia
  • Founded: 2016
  • Headcount: 201-500
  • Latest funding type: Series C
  • LinkedIn

Ada is an AI-powered automation platform that helps transform customer service. With its resolution engine and no-code automation builder, businesses can optimize their customer service effortlessly. Ada offers integrations with existing business systems and is backed by global security standards. The platform enables engagement on web, mobile, SMS, and social channels and resolves phone inquiries with intelligent voice automation. Its solutions are suitable for industries such as telecom, ecommerce, fintech, SaaS, travel, and media.


9. Gupshup

  • Website: gupshup.io
  • Headquarters: San Francisco, California, United States
  • Founded: 2004
  • Headcount: 201-500
  • Latest funding type: Private Equity
  • LinkedIn

Gupshup.io is a Conversational Messaging Platform that helps businesses engage with customers across 30+ messaging channels for commerce, marketing, and support.


10. Aivo

  • Website: aivo.co
  • Headquarters: Córdoba, Córdoba, Argentina
  • Founded: 2012
  • Headcount: 51-200
  • Latest funding type: Seed
  • LinkedIn

Aivo.co is a company that offers a platform for analytics, integrations, and support services related to messaging bots and chat windows. They provide API and client integrations to enable proactive engagement with customers. The company's services help businesses improve customer communication and enhance user experience.


11. Parloa

  • Website: parloa.com
  • Headquarters: Berlin, Berlin, Germany
  • Founded: 2017
  • Headcount: 51-200
  • Latest funding type: Seed
  • LinkedIn

Parloa is a Conversational AI platform that helps contact centers achieve automation excellence. With automated services and custom bots, agents can focus on complex queries, improving customer experience. The platform supports phone, chat, and messenger channels, providing quick and intelligent responses 24/7. Parloa aims to revolutionize customer service using AI technology.


12. LivePerson

  • Website: liveperson.com
  • Headquarters: New York, New York, United States
  • Founded: 1995
  • Headcount: 501-1000
  • Latest funding type: Post Ipo Equity
  • LinkedIn

LivePerson makes life easier by transforming how people communicate with brands. Our 18,000 customers, including leading brands like Citibank, HSBC, Orange, and The Home Depot, use our conversational commerce solutions to orchestrate humans and AI, at scale, and create a convenient, deeply personal relationship — a conversational relationship — with their millions of consumers. For more information about LivePerson (NASDAQ: LPSN), please visit www.liveperson.com.


13. Snatchbot.me

  • Website: snatchbot.me
  • Headquarters: Hertzlia Pituach, Illinois, United States
  • Founded: 2015
  • Headcount: 51-200
  • LinkedIn

SnatchBot is a platform that offers chatbot solutions to enhance customer experiences and automate processes. With their Natural Language Processing capabilities, chatbots can hold intelligent conversations and act accordingly. The platform supports various industries including customer service, financial services, hospitality, IT, brands, e-commerce, healthcare, airline, IoT, education, government, and insurance.


14. GoBot - Artificial Intelligence

Gobot offers solutions in artificial intelligence, allowing companies to provide efficient, intelligent, and cost-effective customer service and other business operations through chatbots.


15. Xapp Ai

  • Website: xapp.ai
  • Headquarters: Arlington, Virginia, United States
  • Founded: 2012
  • Headcount: 11-50
  • LinkedIn

XAPP AI is a conversational AI platform that trains custom models across the leading AIs, offering control and consistency to companies of all sizes. It helps SMB service providers and contact centers to offer AI-powered solutions that scale to meet the unique needs of their customers.


16. Alphaa AI

  • Website: alphaa.ai
  • Headquarters: Newark, Delaware, United States
  • Founded: 2019
  • Headcount: 11-50
  • Latest funding type: Seed
  • LinkedIn

Alphaa.ai is an industry agnostic AI company that offers efficient, intelligent, and NoCode solutions for enterprises. They specialize in data analytics and self-serve platforms, empowering business users to make data-driven decisions.


17. UiPath

  • Website: uipath.com
  • Headquarters: New York, New York, United States
  • Founded: 2005
  • Headcount: 1001-5000
  • Latest funding type: Ipo
  • LinkedIn

UiPath is a leading automation software company that offers a comprehensive platform for robotic process automation (RPA). They provide digital workers, chatbots, and automation solutions to help organizations streamline and optimize their business processes.


18. Hotel Speak

  • Website: hotelspeak.com
  • Headquarters: San Francisco, California, United States
  • Headcount: 11-50

HotelSpeak.com is a website that provides actionable marketing advice to hoteliers and those working in the hospitality and travel industry.


19. Seaflux

Seaflux.tech is a technology company specializing in AI, machine learning, blockchain, cloud computing, and IoT solutions. They provide real-time solutions using blockchain and IoT, helping businesses improve their processes and overcome challenges. Seaflux offers predictive analytics, NFT marketplace development, cloud computing optimization, and AI-powered voicebot and chatbot assistants. Their expertise includes data science, smart contracts, DApps, and enterprise mobility. With a focus on customer experience and data security, Seaflux is a trusted technology partner for businesses in various industries.


20. ubisend

  • Website: ubisend.com
  • Headquarters: Norwich, Norfolk, United Kingdom
  • Founded: 2016
  • Headcount: 11-50
  • Latest funding type: Acquired
  • LinkedIn

ubisend is a platform for conversational AI, offering solutions for building bespoke chatbots, virtual assistants, and process automation. They provide enterprise-grade infrastructure and professional services for the deployment of chatbots, live chat, ticketing, and RPA experiences at scale.


21. Impacto Innovation Ahead

  • Website: impacto.ai
  • Headquarters: Rio De Janeiro, Brazil
  • Founded: 2018
  • Headcount: 11-50
  • LinkedIn

Impacto.ai is an AI-powered chatbot platform that helps businesses capture customer information and provide support 24/7 through digital channels. The platform offers integrations to enhance chatbot functionality and improve customer experience.


22. Valorem Reply

Valorem Reply is a transformational service provider that helps modern businesses and market leaders succeed. With a global reach and local knowledge, they deliver exceptional experiences and drive business transformation for their customers. Their services enable innovative strategies and bold ambitions to come to life, creating sustained growth.


23. Proxet

  • Website: proxet.com
  • Headquarters: Boston, Massachusetts, United States
  • Founded: 2009
  • Headcount: 201-500
  • LinkedIn

Proxet (ex Rails Reactor) is a technology company specializing in digital transformation, AI/ML R&D, UI/UX, and team augmentation. With over 10 years of operation and a growth of 150% within 2 years, Proxet offers state-of-the-art software solutions for startups, SMBs, and enterprises. They have expertise in various technologies including .NET Framework, Java, Ruby, Scala, front-end development, mobile applications, machine learning, and blockchain. Proxet's talented and collaborative team assists in bringing software products from concept to reality, providing expertise, resources, and flexibility.


Want to find more Botpress alternatives?


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