Top 21 Social Media Monitoring Companies Empowering US Businesses
Top 21 Social Media Monitoring Companies Empowering US Businesses
The social media monitoring industry is a rapidly growing sector that caters to businesses' need to manage their online presence effectively. These companies offer various tools and services to monitor, analyze, and understand online media and social media platforms. They provide businesses with insights to track their brand reputation, competitors, and industry trends. Additionally, they offer services such as social media management, customer engagement, data analysis, and compliance solutions. The industry is driven by the increasing importance of social media for businesses and the need to stay competitive in the digital landscape. As customers continue to rely on social media for information and communication, these companies help businesses enhance their social media strategies and drive better marketing results.
Top 21 Social Media Monitoring Companies in the US
1. Meltwater
- Headquarter: San Francisco, California, United States
- Founded: 2001
- Headcount: 1001-5000
Meltwater.com offers a media intelligence platform for businesses. It provides tools for monitoring, analyzing, and understanding online media and social media, allowing companies to track their brand reputation, competitors, and industry trends.
2. Sprinklr
- Headquarter: New York, New York, United States
- Founded: 2009
- Headcount: 1001-5000
- Latest funding type: Series A
Sprinklr.com is a company that offers a comprehensive social media management platform for businesses. They provide tools and services to help companies manage their social media presence, engage with customers, and analyze data to drive better customer experiences and marketing strategies.
3. Sprout Social, Inc.
- Headquarter: Chicago, Illinois, United States
- Founded: 2010
- Headcount: 501-1000
Sprout Social is a leading social media management platform that provides businesses with tools and insights to effectively manage their social media presence. With features such as publishing and scheduling, analytics, listening, and employee advocacy, Sprout Social helps businesses streamline their social media efforts and drive better marketing results.
4. Socialware
- Headquarter: Austin, Texas, United States
- Founded: 2008
- Headcount: 10001+
Nexgate.com is a company that offers social media security solutions and services. They help businesses protect their social media profiles, detect and mitigate risks, and ensure compliance with regulations.
5. Reputation
- Headquarter: San Ramon, California, United States
- Headcount: 501-1000
- Latest funding type: Series B
Reputation.com is a platform that helps businesses manage their online reputation. They offer solutions for managing business listings, tracking and responding to reviews, conducting surveys, and monitoring social media posts. With their help desk ticketing software and competitive intelligence tools, businesses can improve customer satisfaction and attract new customers.
6. Alphanumeric Systems
- Headquarter: Raleigh, North Carolina, United States
- Founded: 1979
- Headcount: 501-1000
Alphanumeric is a digital transformation company that offers technical services and solutions to improve consumer engagement through social media monitoring. They believe in putting people first and prioritize empathy in their decision-making process. Their AI chatbots have a high deflection rate and accuracy. They partner with prestigious companies and have received awards for their achievements.
7. Vocus
- Headquarter: Beltsville, Maryland, United States
- Founded: 1992
- Headcount: 1001-5000
Vocus is a marketing and PR software company that helps users reach journalists, bloggers, and customers through news distribution, media monitoring, and social media engagement. They offer a 1.4m record media database, industry analytics, and immediate insights into campaign effectiveness.
8. Brand24
- Headquarter: Gainesville, Florida, United States
- Founded: 2010
- Headcount: 51-200
- Latest funding type: Series Unknown
Brand24.com provides social media monitoring and analytics services. Measure brand awareness and presence, track reach and engagement, and gather insights from 25 million online sources in real-time. Their AI-powered language detection helps track relevant brand mentions and analyze sentiment. Customers include 4000+ brands of all sizes. Features include hashtag search, sentiment analysis, and creating reports. The company is based in Daytona Beach, Florida.
9. Gnip (acquired by Twitter)
- Headquarter: Boulder, Colorado, United States
- Founded: 2008
- Headcount: 1001-5000
- Latest funding type: Series Unknown
Gnip.com is a company offering a platform for social media data collection and analysis. They provide tools and services to companies to gather and analyze data from various social media platforms.
10. Critical Mention
- Headquarter: New York, New York, United States
- Founded: 2002
- Headcount: 51-200
- Latest funding type: Series Unknown
Critical Mention is a media monitoring company that offers real-time alerts and in-depth analytics. With a platform built on modern, cloud technology, they provide tools to manage the entire earned media lifecycle. Their services include broadcast monitoring, online news tracking, social media monitoring, podcast monitoring, and access to licensed content.
11. PerformLine
- Headquarter: Morristown, New Jersey, United States
- Founded: 2007
- Headcount: 11-50
- Latest funding type: Series Unknown
PerformLine is a platform that offers comprehensive monitoring for brand and regulatory compliance across all marketing channels. It helps businesses ensure a compliant and positive customer experience by identifying potential violations and tracking agent performance.
12. affable.ai
- Headquarter: San Francisco, California, United States
- Founded: 2017
- Headcount: 11-50
- Latest funding type: Seed
Affable.ai is a fast-growing data company in the influencer marketing ecosystem. They offer an influencer marketing platform for brands and agencies to discover influencers, analyze audience demographics, manage campaigns, track influencer stories and measure the ROI of influencer campaigns. Affable.ai also provides tools to monitor competitor influencer posts and ensure brand safety in influencer marketing.
13. Awario
- Headquarter: California City, California, United States
- Founded: 2015
- Headcount: 51-200
Awario is a social listening tool that gives brands access to data that matters to their business: insights on their customers, market, and competitors. Our mission is to make social listening, social media analytics, and competitive intelligence affordable for businesses of any size - from startups and small businesses to marketing agencies and international corporations. We believe in decisions powered by data, and we believe that every business has the right to have access to data about their market and customers. We also believe that with the rise of technology, that data no longer has to cost a fortune. That’s why our pricing starts at $29/mo, with Enterprise-level capabilities (from unlimited historical data to Boolean search to Sentiment Analysis) included in every plan.
14. CrowdShare
- Headquarter: Roanoke, Texas, United States
- Founded: 2015
- Headcount: 11-50
Crowdshare.com is a platform that helps brands expand their reach by turning their fans into advocates. With Crowdshare, brands can easily create and schedule social media posts, and notify their fans to share the content. It offers cross-platform analytics, social media management, and organic reach extension. Crowdshare enables brands to engage with their audience and gain valuable insights through social media monitoring.
15. Socialgist
- Headquarter: Troy, Michigan, United States
- Founded: 2000
- Headcount: 11-50
Socialgist is a data access layer that connects social media networks with the analytics community, providing easy access to global online conversational data.
16. ReviewTrackers
- Headquarter: Chicago, Illinois, United States
- Founded: 2012
- Headcount: 51-200
- Latest funding type: Series B
ReviewTrackers is a platform that helps businesses improve their online visibility and win their market. They provide regular insights, tips, and data to help businesses make better decisions and drive more revenue. Their services include brand consistency, acquisition strategy, customer retention, service recovery, reputation management, and more.
17. Brandify
- Headquarter: Anaheim, California, United States
- Founded: 1997
- Headcount: 51-200
Brandify.com is a company that offers online brand management services to businesses. They help businesses develop and maintain their online presence, optimize their online listings, manage their online reviews, and monitor their brand reputation. They provide a comprehensive suite of tools and services that help businesses improve their online visibility, engage with their customers, and drive more foot traffic to their physical locations.
18. Blinkfire Analytics, Inc.
- Headquarter: Chicago, Illinois, United States
- Founded: 2013
- Headcount: 11-50
- Latest funding type: Series A
Blinkfire.com provides analytics and reporting services for evaluating sponsorships across social media, digital platforms, broadcast, and OTT. They track, report, and value brand assets using their BrandSpotter™ technology.
19. AIM Technologies
- Headquarter: Dover, Delaware, United States
- Headcount: 11-50
- Latest funding type: Seed
AIM Technologies offers tailor-made multilingual social media analytics and surveys to enhance brand's digital presence and discover new revenue streams.
20. Burrelles
- Headquarter: Florham Park, New Jersey, United States
- Founded: 1888
- Headcount: 501-1000
Burrelles is a company that offers media monitoring and measurement services. They help businesses track and analyze their media coverage across various platforms. With their advanced technology and expertise, they provide valuable insights and data to help companies make informed decisions.
21. Intelligo
- Headquarter: New York City, New York, United States
- Founded: 2014
- Headcount: 51-200
- Latest funding type: Series B
Intelligo.ai is an AI-powered background intelligence platform that offers comprehensive and up-to-date information on individuals and companies. Their innovative technology and expert analysts provide accurate risk assessments based on millions of data points, including criminal records, legal and financial data, news articles, social media, and more.
Want to find more social media monitoring companies?
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