Minnesota's Top 22 BPO Companies
Minnesota's Top 22 BPO Companies
The business process outsourcing industry in Minnesota is thriving, thanks to a diverse pool of companies offering specialist services. They operate in areas such as platform integration, call center services, order management, print procurement, fulfillment, transportation, operational consulting, and technology development. Through these offerings, they cater to numerous sectors including automotive, packaged consumer goods, food and beverage, pharmaceutical, and retail. Predictions indicate a steady growth trajectory for this sector, bolstered by advancements in technology and increased demand for streamlined, efficient business processes.
Top 22 business process outsourcing companies in Minnesota
1. Archway Marketing Services
- Website: archway.com
- Headquarters: Maple Grove, Minnesota, United States
- Founded: 1952
- Headcount: 1001-5000
- Latest funding type: Undisclosed
Archway is a company that provides platform integration and support with client tools. They offer a wide range of services including business process outsourcing, call center services, order management, print procurement, fulfillment, and transportation. Archway specializes in serving industries such as automotive, consumer packaged goods, food and beverage, pharmaceutical, quick service restaurants, and retail.
2. The Connection Contact Center
- Website: theconnectioncc.com
- Headquarters: Burnsville, Minnesota, United States
- Founded: 1981
- Headcount: 1001-5000
The Connection® is a business process outsourcer (BPO) that offers a wide range of operational and consulting services for contact center services. They leverage over 150 years of industry expertise to optimize call center operations and performance.
3. Northern Lights Technology Development
- Website: nltd.com
- Headquarters: North Mankato, Minnesota, United States
- Founded: 2007
- Headcount: 501-1000
Northern Lights Technology Development is a global technology company that provides information technology and business process outsourcing services to improve performance, productivity, and user satisfaction.
4. Smart Data Solutions
- Website: sdata.us
- Headquarters: Eagan, Minnesota, United States
- Founded: 2001
- Headcount: 201-500
Smart Data Solutions is a strategic partner in healthcare process automation, specializing in medical record indexing, categorization, and analysis. They offer fully customized solutions for business process outsourcing (BPO), including quick claim medical record indexing and analysis. With their robust computer models, they achieve higher accuracy rates and improved efficiency. They also provide enrollment solutions and a wide array of services to streamline workflow. Their mission is to reduce costs, increase process efficiency, and deliver successful results on time and on budget.
5. Zero Variance
- Website: zerovariance.com
- Headquarters: Fergus Falls, Minnesota, United States
- Founded: 2002
- Headcount: 501-1000
Zero Variance is a premier provider of customizable business solutions that help organizations run smarter and more efficiently. They offer business intelligence services by thoroughly analyzing voice, email, chat, and social media channels. With their expertise, they drive business initiatives and success by generating meaningful feedback. Their services include BPO/customer engagement, core improvement processes, and analysis and remediation.
6. driasi
- Website: driasi.com
- Headquarters: Chanhassen, Minnesota, United States
- Founded: 1982
- Headcount: 51-200
Driasi is a global-leading provider of business outsource problem-solving solutions, with a strong commitment to excellence. They offer services such as conversion, data processing, reporting, retention and sales programs, payment processing, and more. Their experienced team specializes in solving complex problems and delivering efficient solutions.
7. CallCenter.com
- Website: callcenter.com
- Headquarters: Hopkins, Minnesota, United States
- Founded: 2010
- Headcount: 51-200
Callcenter.com offers inbound and outbound call center solutions for businesses, focusing on delivering extraordinary customer experiences and achieving measurable results. They provide services such as workforce management, customer care, and quality management, aiming to enhance customer satisfaction and brand loyalty.
8. Nexus Insurance Solutions
- Website: nexusinsurancesolutions.com
- Headquarters: Chanhassen, Minnesota, United States
- Founded: 2009
- Headcount: 11-50
Nexus Insurance Solutions offers premium audit and loss control software solutions for carriers and vendors. They provide services for lower level tasks, allowing staff to focus on knowledge-based work. Their offerings include premium audit and loss control services for carriers and vendors, as well as field survey options and business process outsourcing. They offer a web-based management system and follow a Software as a Service (SaaS) model.
9. Diversified Plumbing & Heating
- Website: diversifiedph.com
- Headquarters: Norwood Young America, Minnesota, United States
- Founded: 2010
- Headcount: 11-50
DiversifiedPH is a company that offers a wide range of services such as BPO, IT, and HR services. They help businesses streamline their processes by providing outsourced expertise.
10. ADAPT Inc.
- Website: adaptdata.com
- Headquarters: Minnetonka, Minnesota, United States
- Founded: 1983
- Headcount: 51-200
Adapt Inc. is a market research survey processing company that specializes in providing a wide range of services to help researchers streamline their survey studies. With over 40 years of experience, Adapt offers services such as survey storage, image scanning, comment processing, verbatim transcription, open-end editing, returns management, audio recording transcription, printing, and fulfillment.
11. Windsor Design Corp
- Website: windsorcorp.com
- Headquarters: Woodbury, Minnesota, United States
- Headcount: 11-50
Windsor Software is a technology company that provides enterprise solutions and services to help businesses streamline their operations and enhance their productivity.
12. TechDigital
- Website: techdigitalcorp.com
- Headquarters: Burnsville, Minnesota, United States
- Founded: 2008
- Headcount: 201-500
TechDigital Corp offers a range of services in the fields of banking & insurance, healthcare & life sciences, digital technology, and engineering/research & development. With a diverse workforce and a focus on inclusion, the company provides workforce solutions, including contingent workforce, permanent hire, project teams, and recruitment process outsourcing. Their expertise lies in information technology, engineering, scientific, industrial & logistics, and finance & accounting industries.
13. BPK Technologies
- Website: bpktech.com
- Headquarters: Minnetonka, Minnesota, United States
- Founded: 2007
- Headcount: 51-200
BPK Tech is a technology enabler that supports hyper-growth for businesses. They offer a range of products and solutions designed to optimize business operations and enhance customer experiences.
14. Frontline Asset Strategies
- Website: frontlineas.com
- Headquarters: Roseville, Minnesota, United States
- Founded: 2008
- Headcount: 51-200
Frontline Asset Strategies is a consumer-focused, performance-driven organization that delivers compliant solutions through positive experiences and latest technologies.
15. Virteva | A Crossfuze Company
- Website: virteva.com
- Headquarters: Minneapolis, Minnesota, United States
- Founded: 2005
- Headcount: 51-200
- Latest funding type: Acquired
Virteva is an IT services company that specializes in IT managed services, IT consulting, and advisory services. They offer 24x7 IT services, IT service desk support, end-user computing solutions, and IT security operations. They also provide business process outsourcing and Microsoft cloud solutions, including Microsoft 365 and Microsoft + ServiceNow. With a focus on customer satisfaction and a digitally connected experience, Virteva helps organizations enhance productivity, collaboration, and security.
16. Image Express, Inc.
- Website: imageexpressinc.com
- Headquarters: Eden Prairie, Minnesota, United States
- Founded: 1997
- Headcount: 11-50
Image Express Inc. is a company that offers workflow automation solutions to empower knowledge workers. Their services automate manual processes, reduce errors, increase efficiency, cut costs, enhance customer service, and provide document management solutions. They are one of the largest scanner resellers in the nation, partnering with top manufacturers like Kodak Alaris, Fujitsu, Panasonic, Canon, and Image Access. Their hardware solutions include document scanning, paper scanning, microfilm scanning, microfiche scanning, and large format scanning.
17. BryPhil Enterprises
- Website: bryphil.com
- Headquarters: Minneapolis, Minnesota, United States
- Headcount: 51-200
Bryphil LLC is a company that offers support services and solutions for businesses and individuals.
18. ProviderCFO
- Website: providercfo.com
- Headquarters: Hopkins, Minnesota, United States
- Founded: 2019
- Headcount: 11-50
ProviderCFO is a company that offers on-demand financial services to businesses in the direct care industry. They provide scalable solutions for accounting, bookkeeping, and CFO services, allowing companies to optimize resources and improve efficiency. With expert-level industry knowledge, they help businesses maintain accurate books and maximize their operations. Their services free up internal employees to focus on client care and provide long-term financial stability. ProviderCFO is committed to delivering trusted, transparent, and cost-effective financial solutions.
19. API Outsourcing
- Website: apifao.com
- Headquarters: Saint Paul, Minnesota, United States
- Founded: 1998
- Headcount: 51-200
APIFAO.com is a cloud-based suite of products that offer businesses an innovative approach to increase productivity, reduce costs, and streamline processes. The company delivers vital corporate information to make critical decisions, ensuring compliance with controls.
20. Complementary Support Services
- Website: css-web.org
- Headquarters: Minneapolis, Minnesota, United States
- Headcount: 11-50
Complementary Support Services (CSS) was a company that provided employment verification, patient medical record requests and inquiry handling services to different organizations until its closure in 2016.
21. Empire Refractory Materials INC
SSF Business Services is a company that provides financial and consulting services.
22. Sellers
- Website: sellers-corp.com
- Headquarters: Edina, Minnesota, United States
- Headcount: 1-10
Versatile Technology Solutions provider for Small Businesses by leveraging companies in India
Want to find more business process outsourcing companies?
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