Top 18 CRM Software Companies Revolutionizing US Businesses
Top 18 CRM Software Companies Revolutionizing US Businesses
The CRM software industry is a highly competitive and rapidly growing sector that serves businesses of all sizes. CRM, which stands for Customer Relationship Management, is a strategy that focuses on managing and analyzing customer interactions and data to improve customer satisfaction, retention, and sales. The industry is comprised of various companies that offer CRM software solutions and services to help businesses streamline their processes, enhance their customer experience, and drive growth. These companies provide tools for sales management, marketing automation, customer service, analytics, and more. As businesses increasingly recognize the importance of developing strong customer relationships, the CRM software industry is expected to continue its upward trajectory. With advancements in technology, such as artificial intelligence and data analytics, the industry may see further innovations to meet evolving customer needs.
Top 18 Crm Software Companies in the US
1. Salesforce
- Headquarter: San Francisco, California, United States
- Headcount: 10001+
- Latest funding type: Seed
Salesforce.com is a leading company offering a wide range of products and tools in areas like analytics, app building, automation, integration, and security. They provide solutions that help businesses in data analysis, communication, and business analysis. Their core focus is on empowering Salesforce admins by providing them with the skills, resources, and career development opportunities to support users, manage data, maintain security standards, and deliver actionable analytics.
2. HubSpot
- Headquarter: Cambridge, Massachusetts, United States
- Founded: 2006
- Headcount: 1001-5000
HubSpot is a CRM platform that offers software, integrations, and resources to connect marketing, sales, content management, and customer service. Their products can be used individually, but provide even greater value when used together. They also provide onboarding, consulting, and partnership programs.
3. DexYP
- Headquarter: Dallas, Texas, United States
- Founded: 1986
- Headcount: 1001-5000
Thryv.com offers all-in-one small business management software, providing desktop, tablet, and mobile access to complete business management and exceptional customer service.
4. Zendesk
- Headquarter: San Francisco, California, United States
- Founded: 2007
- Headcount: 1001-5000
- Latest funding type: Grant
Zendesk is a global customer service software company that provides a customer support platform designed to streamline customer interactions and enhance customer satisfaction. It offers a range of services including help desk software, ticketing systems, and customer engagement tools.
5. Freshworks
- Headquarter: San Mateo, California, United States
- Founded: 2010
- Headcount: 5001-10000
Freshworks is a company that offers a range of customer engagement software solutions. Their products include CRM, helpdesk, marketing automation, live chat, and IT service management tools.
6. ActiveCampaign
- Headquarter: Chicago, Illinois, United States
- Founded: 2003
- Headcount: 1001-5000
- Latest funding type: Series C
ActiveCampaign is an email marketing, automation, and CRM platform. It offers marketing automation, email marketing, personalization, site tracking, landing pages, and forms. It also provides sales automation, CRM, lead scoring, and sales engagement. The platform includes transactional email features and customer experience automation. ActiveCampaign serves various industries including technology, education, small businesses, non-profit organizations, and healthcare.
7. Salesloft
- Headquarter: Atlanta, Georgia, United States
- Founded: 2011
- Headcount: 501-1000
- Latest funding type: Series E
Salesloft is a leading sales engagement platform that helps companies of all sizes accelerate their revenue growth. With a comprehensive suite of tools and technologies, Salesloft enables sales teams to automate and personalize their communication with prospects, track and analyze their sales activities, and collaborate effectively to close more deals.
8. Pipedrive
- Headquarter: New York, New York, United States
- Founded: 2010
- Headcount: 501-1000
- Latest funding type: Series C
Pipedrive is a Web-based Sales CRM that offers sales software for businesses. It provides features for managing customer relationships, tracking sales processes, and streamlining sales operations.
9. SugarCRM
- Headquarter: Cupertino, California, United States
- Founded: 2004
- Headcount: 501-1000
- Latest funding type: Seed
SugarCRM is a company that provides customer relationship management (CRM) software solutions. Their software helps businesses streamline their sales, marketing, and customer service processes.
10. Cdk Elead
- Headquarter: Valdosta, Georgia, United States
- Founded: 1985
- Headcount: 1001-5000
Elead CRM is a provider of automotive customer relationship management (CRM) software and services. Their CRM solutions are user-friendly and equipped with detailed reporting capabilities. Elead helps manage every aspect of the sales and day-to-day operations of dealerships, offering tools for lead generation, digital retail, equity mining, inventory management, text services, marketing, and more.
11. VinSolutions
- Headquarter: Mission, Kansas, United States
- Founded: 2006
- Headcount: 501-1000
VinSolutions is a company that provides dealership CRM, marketing, desking, and inventory management solutions for automobile dealerships. They offer tools to drive more traffic to stores, close more deals, and improve customer experience. With their virtual assistant and automated marketing features, they help dealerships overcome challenges and increase sales. VinSolutions aims to optimize sales processes, improve team efficiency, and deliver real results for dealerships.
12. CallidusCloud
- Headquarter: Dublin, California, United States
- Founded: 1996
- Headcount: 1001-5000
- Latest funding type: Post Ipo Equity
CallidusCloud is a company that offers a comprehensive suite of cloud-based sales, marketing, learning, and customer experience solutions. Their innovative software helps organizations drive sales effectiveness, improve marketing performance, enhance learning programs, and deliver exceptional customer experiences.
13. Dealer.com
- Headquarter: Burlington, Vermont, United States
- Founded: 1997
- Headcount: 1001-5000
- Latest funding type: Series Unknown
Dealer.com is a company that offers a comprehensive suite of digital marketing solutions for automotive dealerships. They provide websites, advertising services, inventory management tools, and customer relationship management systems.
14. Creatio
- Headquarter: Boston, Massachusetts, United States
- Founded: 2013
- Headcount: 501-1000
- Latest funding type: Series Unknown
Creatio.com is a no-code platform that offers a range of products and services for various industries, including banking, manufacturing, and telecommunications. The platform allows users to design and automate workflows, manage customer relationships, and improve marketing and sales processes. With a composable architecture, Creatio enables businesses to innovate and transform their operations without the need for coding skills.
15. C9 Inc.
- Headquarter: San Mateo, California, United States
- Founded: 2007
- Headcount: 501-1000
- Latest funding type: Series D
InsideSales.com is a sales engagement platform that helps businesses improve their productivity, visibility, and prioritization. Their Playbooks solution provides sales teams with recommendations on who to engage, how to engage them, and how to stay organized, resulting in increased revenue. With buyer intelligence and shared records, InsideSales.com offers insights into individual and team performance, enabling data-backed decision-making. Their solutions integrate with Salesforce, Microsoft, and SAP for seamless workflow optimization.
16. Autosoft DMS
- Headquarter: West Middlesex, Pennsylvania, United States
- Founded: 1988
- Headcount: 201-500
Autosoft DMS is a dealership management software provider. They offer a unified platform, Autosoft Go, that streamlines operations, provides actionable insights, and drives dealership success. Their solutions include inventory management, sales and F&I, parts, service, accounting, and CRM. Autosoft Go integrates with over 200 third-party technologies, allowing dealerships to run their platform their way. They prioritize customer success and offer award-winning support to help dealerships achieve their highest performance.
17. Kellogg Insurance Marketing
- Headquarter: Draper, Utah, United States
- Founded: 1980
- Headcount: 1001-5000
Kelloggins.com is a company that provides lead management and customer relationship management (CRM) solutions to insurance agents. With their radiusbob platform, insurance agents can easily convert leads, manage clients, and grow their revenue.
18. Insightly
- Headquarter: San Francisco, California, United States
- Founded: 2012
- Headcount: 51-200
- Latest funding type: Series C
Insightly is a customer service incubator and beyond pricing platform. They offer CRM, marketing automation, and service/help desk solutions. Insightly helps businesses maximize their investment and streamline their operations. With integrations and premier support, Insightly is an all-in-one solution for sales, startups, small and mid-sized businesses, and enterprises.
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