Chatfuel, recognized as an automated customer support and sales platform, offers businesses the tools to answer FAQs, recommend products, collect user feedback, and reconnect with customers, all without any coding skills. Operating in the rapidly evolving tech and customer service industry, Chatfuel finds itself amongst numerous innovative companies aiming to revolutionize customer interaction, by offering unique, efficient, customer-centric technologies. Alternative businesses including hello-charles.com, dashly.io, and wotnot.io, offer similar, yet distinctively unique services catering to different needs in the market. While some focus on conversational commerce and messaging application integrations, others aim for content marketing, data management, and chatbot creation. With the industry constantly evolving, future developments could potentially revolutionize our understanding and approach to customer service and interaction.


Top 19 Chatfuel alternatives

1. charles

  • Website: hello-charles.com
  • Headquarters: Berlin, Berlin, France
  • Founded: 2019
  • Headcount: 11-50
  • Latest funding type: Series A
  • LinkedIn

hello-charles.com is a conversational commerce software platform that enables businesses to leverage WhatsApp for sales, marketing, and support. With a team of over 70 passionate individuals, they help brands connect with their customers and generate revenue. Their platform integrates with popular messaging and online shop systems, allowing businesses to enhance their existing sales processes. They offer features like WhatsApp marketing, campaigns, chat-ins, and integrations to provide seamless customer experiences.


2. Dashly

  • Website: dashly.io
  • Headquarters: Wilmington, Delaware, United States
  • Founded: 2018
  • Headcount: 11-50
  • LinkedIn

Dashly.io is a conversational marketing platform that helps businesses turn website traffic into leads. With features like live chat, chatbots, and triggered email campaigns, Dashly automates lead generation and engages users through various channels. The platform also integrates with over 30 CRM, analytics, and CMS tools for seamless data management. Dashly's solutions cater to marketing, support, and sales teams, offering features like knowledge base, pop-ups, and marketing automation. The company aims to help businesses improve customer satisfaction, increase conversions, and boost sales.


3. WotNot

  • Website: wotnot.io
  • Headquarters: Austin, Texas, United States
  • Founded: 2018
  • Headcount: 11-50
  • LinkedIn

WotNot.io is a chatbot platform that allows businesses to build smart chatbots using a visual canvas with a no-code approach. The platform offers features like an analytics dashboard, live chat, WhatsApp chatbot, appointment booking automation, FAQ builder, and more. With WotNot, businesses can streamline their customer support, generate more appointments, and automate repetitive tasks. The platform is trusted by over 3000 businesses and provides a done-for-you service to achieve desired results.


4. Set Sail Software - Chatbot.com.hk

Chatbot.com.hk is an intelligent contact center solution provider that offers powerful integrations to reduce customer wait time. They specialize in modular and self-serviced AI contact center solutions, allowing brands to customize their contact center AI. Their services include sales automation, AI-enabled customer care, and centralized workflows. They cater to various industries such as banking, insurance, retail, transportation, and more.


5. ChatMarketing

ChatMarketing.lt specializes in creating chatbots for businesses that help automate customer support, sales, and lead generation. They offer integration to websites, eCommerce platforms, and social media.


6. Landbot

  • Website: landbot.io
  • Headquarters: Barcelona, Barcelona, Spain
  • Founded: 2017
  • Headcount: 51-200
  • Latest funding type: Series A
  • LinkedIn

Landbot.io is a company that offers a conversational chatbot platform to businesses. With their platform, businesses can create chatbots to automate customer interactions, improve customer support, and increase sales.


7. Floatbot

  • Website: floatbot.ai
  • Headquarters: Milpitas, California, United States
  • Founded: 2017
  • Headcount: 11-50
  • LinkedIn

Floatbot.ai is an AI-powered conversational automation platform that provides advanced voice AI solutions for contact centers. It offers a suite of chatbot and voicebot products that automate inbound and outbound calls, improve customer experience, and increase sales. Floatbot.ai is pre-integrated with popular contact center solutions and helps companies in various industries streamline their customer support and lead generation processes.


8. Office24by7

Office24by7 is a cloud-based platform that offers solutions for sales, marketing, and customer support. It provides efficient field operations, inbound marketing, and collaborative tools. With its ease of use, deployment flexibility, and excellent support team, Office24by7 stands out from competitors. It offers industry-best office automation and virtual number services. It caters to businesses of all sizes and provides solutions for enterprise lead generation. With its seamless communication features, the platform allows businesses to respond to customers from one place. The company values reliability and offers 24x7 support.


9. Intercom

  • Website: intercom.com
  • Headquarters: San Francisco, California, United States
  • Founded: 2011
  • Headcount: 501-1000
  • Latest funding type: Secondary Market
  • LinkedIn

Intercom is a platform that helps businesses understand their customers through AI-powered analysis of support conversations. It offers automated workflows, collaborative problem-solving, and customizable reports. The company provides omnichannel messaging, support APIs, and SDKs for mobile app integration. Intercom is trusted by over 25,000 businesses and offers proactive support to enhance customer experience. The platform includes features such as phone support, automation tools, and GPT-powered tools for generating replies and help articles.


10. ManyChat

  • Website: manychat.com
  • Headquarters: San Francisco, California, United States
  • Founded: 2015
  • Headcount: 51-200
  • Latest funding type: Series A
  • LinkedIn

Manychat is an automation platform that allows businesses to interact with their audience through Instagram Direct Messages and Facebook Messenger. It offers features like capturing phone numbers and emails, delivering coupons and newsletters, and providing instant support through personalized conversations. The platform helps increase product sales, customer engagement, and lead generation.


11. Televerde

  • Website: televerde.com
  • Headquarters: Phoenix, Arizona, United States
  • Founded: 1995
  • Headcount: 501-1000
  • Latest funding type: Private Equity
  • LinkedIn

Televerde is a global call center outsourcing company that offers high-quality customer support services. They use an omnichannel approach to connect with customers across various messaging channels and languages, ensuring a personalized experience for appointment setting, order processing, and customer support.


12. LimeChat

  • Website: limechat.ai
  • Headquarters: Bangalore, Karnataka, India
  • Founded: 2020
  • Headcount: 51-200
  • Latest funding type: Seed
  • LinkedIn

LimeChat.ai provides highly accurate responses to customer inquiries, automating 70% of customer queries through deep integration with Shopify and logistics partners.


13. Rep

  • Website: hellorep.ai
  • Headquarters: Tel Aviv, Israel, Israel
  • Founded: 2020
  • Headcount: 11-50
  • LinkedIn

hellorep.ai is an AI-powered sales assistant that proactively engages customers at every stage of the sales funnel, offering personalized help and driving revenue growth.


14. Digital Expert Online

Digital-expert.online helps businesses in digital marketing, sales, customer support, and automation. Their services cover various platforms, including email, messengers, push notifications, website development, telephony, and advertising networks.


15. Botgo by Globtier

  • Website: botgo.io
  • Headquarters: Noida, Uttar Pradesh, India
  • Founded: 2018
  • Headcount: 11-50
  • LinkedIn

Botgo.io offers a range of chatbot templates that businesses can customize and deploy on their websites to automate their customer service, marketing, and lead generation. It helps businesses generate more leads and sell more products/services by providing round-the-clock support to their customers.


16. ROIBots

ROIBots offers customized development solutions, IVR transactional services, and a suite of automated tools for sales, marketing, customer service, and more.


17. EXPA.AI

EXPA.AI is a company that helps businesses efficiently handle high volumes of routine customer inquiries. They provide personalized and real-time information, allowing companies to manage multiple customer chats simultaneously without waiting in a queue. Additionally, EXPA.AI automates sales and marketing processes, enhances brand awareness, and expands reach to more customers, leading to increased revenue.


18. Crmviet

  • Website: crmviet.vn
  • Headquarters: Hà Nội, Việt Nam, Viet Nam
  • Founded: 2010
  • Headcount: 11-50
  • LinkedIn

CRM Viet offers a range of customer relationship management solutions to help businesses streamline their sales and marketing processes. Their software enables companies to track customer interactions, manage leads, and improve customer service.


19. Northbound Oy

  • Website: northbound.fi
  • Headquarters: Jyväskylä, West And Inner Finland, Finland
  • Founded: 2017
  • Headcount: 11-50
  • LinkedIn

Northbound.fi is a B2B sales organization that helps growth-oriented companies in various industries with their sales processes. They offer services such as prospecting, multichannel outreach, and customer service support. They have built a comprehensive and up-to-date database of decision-makers in Finland manually.


Want to find more Chatfuel alternatives?


If you want to find more companies like Chatfuel that offer comprehensive customer support automation, conversational sales, and marketing solutions you can do so with Inven. This list was built with Inven and there are hundreds of companies like these globally.


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