Best 19 Alternatives to Wati in 2022
Best 19 Alternatives to Wati in 2022
Wati, based at wati.io, is prominent in the customer communication industry, providing an efficient WhatsApp team inbox solution for businesses. The platform is designed to simplify business communication by offering features like automated responses, message templates, and collaboration tools. Businesses may utilize these to effectively handle customer inquiries. The increasing digitalization of communications points to a booming future for the sector. Numerous competitors such as B2Chat, Gallabox, and Grasp (previously Casengo), all offer distinctive solutions - from WhatsApp chat widgets to chatbot services.
Top 19 Wati alternatives
1. B2chat
- Website: b2chat.io
- Headquarters: Medellin, Las Palmas, Spain
- Founded: 2017
- Headcount: 11-50
- Latest funding type: Seed
B2Chat is a company that centralizes functionalities for mass messaging, chatbot solutions, and customer satisfaction. They offer chatbot services, analytics, and management tools to enhance customer engagement and improve sales. With their platform, businesses can automate conversations, handle large volumes of chats, and integrate with multiple channels.
2. Gallabox
- Website: gallabox.com
- Headquarters: Chennai, Tamilnadu, India
- Founded: 2020
- Headcount: 11-50
- Latest funding type: Seed
Gallabox.com offers a suite of communication and automation solutions for businesses. Their flagship product is a WhatsApp Chat Widget, which allows businesses to send order confirmations and updates through WhatsApp. They also provide chatbot and broadcast features, integrations with popular platforms like Shopify and WooCommerce, and industry-specific solutions for education, real estate, BFSI, and ecommerce.
3. Grasp (previously Casengo)
- Website: getgrasp.com
- Headquarters: Amsterdam, Netherlands
- Founded: 2012
- Headcount: 11-50
Grasp is a customer conversations platform that helps businesses elevate their customer service and improve service quality. With Grasp, businesses can scale up customer service without turning customers into numbers, collaborate as a team with equal attention for every customer, and provide the same experience on every channel. The platform offers features such as WhatsApp Business integration, team inbox, and ticketing system.
4. Callbell
- Website: callbell.eu
- Headquarters: Paris, Ile-De-France, France
- Founded: 2018
- Headcount: 11-50
Callbell is a centralized inbox that enables teams to collaborate and respond to customers using popular messaging platforms like WhatsApp, Instagram, Facebook Messenger, and Telegram.
5. MessageBird
- Website: messagebird.com
- Headquarters: Amsterdam, North Holland, Netherlands
- Founded: 2011
- Headcount: 501-1000
- Latest funding type: Series C
MessageBird is an omnichannel communications platform that enables businesses to connect and engage with their customers across various channels. They offer out-of-the-box communication applications and connectivity solutions for SMS, voice, email, WhatsApp, and more.
6. Sirena
- Website: sirena.app
- Headquarters: East Palo Alto, California, United States
- Founded: 2015
- Headcount: 51-200
- Latest funding type: Series Unknown
Sirena.app is a communication platform that allows businesses to optimize their customer interactions via messaging channels like WhatsApp, Facebook Messenger and more.
7. Trengo - Smart Customer Engagement Platform
- Website: trengo.com
- Headquarters: Utrecht, Utrecht, Netherlands
- Founded: 2017
- Headcount: 51-200
- Latest funding type: Series A
Trengo is a company that offers customer solutions and provides customizations for its customers. They have a team-inbox platform and offer apps for OS/Windows and iOS/Android. They also have a community where customers can share solutions and ideas.
8. Woztell
- Website: woztell.com
- Headquarters: Valencia, Valencia, Spain
- Founded: 2019
- Headcount: 51-200
WOZTELL is a conversational platform powered by Sanuker, a WhatsApp Business Solution Provider. They are committed to the development of the conversational business. Their platform helps businesses connect with customers through various channels, including WhatsApp, Facebook, and Instagram. With WOZTELL, businesses can increase their sales by up to 27% by managing all their conversations in one place.
9. Avochato
- Website: avochato.com
- Headquarters: Mill Valley, California, United States
- Founded: 2016
- Headcount: 11-50
- Latest funding type: Series A
Avochato is a messaging platform that offers best-in-class security, compliance, and robust integrations for large global teams. With an integration-first approach, businesses can seamlessly plug Avochato into their existing systems like Salesforce, Slack, and Microsoft Teams to streamline communication processes without disrupting internal operations. Avochato enables organizations to establish personal connections at scale through SMS messaging, improving customer engagement and reducing no-show rates for appointments.
10. WhatsApp Business API by WA.Team
wa.team is a company that offers services related to the WhatsApp Business API, team inbox, bots, automations, and integrations, with a focus on helping businesses increase efficiency and improve customer communication.
11. Pepper Cloud
- Website: peppercloud.com
- Headquarters: Singapore, Singapore, Singapore
- Founded: 2017
- Headcount: 11-50
Pepper Cloud is a CRM software company that helps businesses automate lead capture, personalize customer communication, and improve sales productivity with WhatsApp-enabled CRM. Their software offers data encryption, user access management, and two-factor authentication for data protection and security control. With a responsive CRM platform, integrations with popular tools, and sales pipeline management, Pepper Cloud empowers sales teams to create happy customers and scale their businesses.
12. New Way
- Website: gruponewway.com.br
- Headquarters: Bauru, São Paulo, Brazil
- Founded: 2008
- Headcount: 51-200
Gruponewway.com.br is a company that provides complete solutions for communication and customer service. With their Mktzap platform, they help businesses optimize their sales process, improve customer relationships, and automate internal communication. They offer features like automated answering, chatbots, and integration with various communication channels like WhatsApp, Facebook Messenger, Telegram, Email, and Webchat. Their goal is to revolutionize the way businesses interact with their customers and employees, providing a seamless and efficient experience.
13. Kait.ai
- Website: kait.ai
- Headquarters: Qublah Area, Kuwait City, Kuwait
- Founded: 2017
- Headcount: 11-50
- Latest funding type: Seed
Kait.ai is an AI-powered conversational platform that helps businesses connect with their clients through various communication channels, including social media platforms, messaging apps, and websites. It offers features such as a shared team inbox, automated messaging, personalized customer experiences, and AI-powered chatbots.
14. Atom
- Website: atomchat.io
- Headquarters: Simpsonville, South Carolina, United States
- Founded: 2019
- Headcount: 51-200
- Latest funding type: Seed
AtomChat.io is a conversational commerce platform that offers businesses a wide range of tools and solutions to improve customer engagement and sales through WhatsApp and other messaging apps. With features like automated responses, lead generation, and sales automation, AtomChat.io enables businesses to enhance their customer interactions and drive conversions.
15. Rasayel
- Website: rasayel.io
- Headquarters: Remote, United States
- Founded: 2022
- Headcount: 11-50
Rasayel.io is a company that provides a platform for businesses to integrate and automate their messaging channels such as WhatsApp, Viber, and SMS. They offer solutions for connecting various communication channels and managing conversations with customers.
16. BotSpace
- Website: bot.space
- Headquarters: Pune, Maharashtra, India
- Founded: 2017
- Headcount: 1-10
- Latest funding type: Pre Seed
Bot.space offers messaging automation solutions to small and medium-sized businesses to enhance customer experience, automate support services, and drive sales through personalized communication.
17. Superchat
- Website: superchat.de
- Headquarters: Berlin, Berlin, Germany
- Founded: 2020
- Headcount: 11-50
- Latest funding type: Series A
Superchat.de offers companies a simple way to communicate with customers and create unique customer experiences.
18. Mateo
- Website: hellomateo.de
- Headquarters: Berlin, Berlin, Germany
- Founded: 2021
- Headcount: 1-10
- Latest funding type: Pre Seed
Mateo is a central messaging software for Small and Medium-Sized Enterprises (SMEs) to provide outstanding customer experience and win loyal customers.
19. Cooby
- Website: cooby.co
- Headquarters: San Francisco, California, United States
- Founded: 2020
- Headcount: 11-50
- Latest funding type: Seed
Cooby is a company that offers integration services for connecting HubSpot with other platforms. By using their Cooby Extension, users can easily integrate their HubSpot accounts with various systems and streamline their workflows. Cooby provides pre-built tabs that automatically update to show new messages, making it effortless to manage inbox conversations. With their comprehensive guides and articles, Cooby ensures a smooth integration experience for their customers.
Want to find more Wati alternatives?
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