The industry of business process outsourcing (BPO) thrives in the state of North Carolina. This highly competitive sector houses companies that remove the necessity for businesses to execute non-primary tasks in-house. Instead, they offer streamlined solutions for areas such as HR, customer service, marketing, or IT. These BPO companies have a profound impact on operational efficiency, allowing businesses to reduce overheads and concentrate on growth. As more enterprises realize the value of outsourcing, the sector is projected to experience substantial growth and diversification in the future.


Top 20 business process outsourcing companies in North Carolina

1. SASR Workforce Solutions

  • Website: sasrlink.com
  • Headquarters: Raleigh, North Carolina, United States
  • Founded: 2003
  • Headcount: 5001-10000
  • Latest funding type: Undisclosed
  • LinkedIn

SASR is a workforce solutions company based in Cary, NC. They provide flexible workforce services to help businesses respond, adapt, and realize their potential. With a qualified talent network and end-to-end management services, SASR offers solutions for hiring, staffing, and recruitment process outsourcing.


2. Prochant

  • Website: prochant.com
  • Headquarters: Charlotte, North Carolina, United States
  • Founded: 1999
  • Headcount: 501-1000
  • LinkedIn

Prochant is a leading HME and pharmacy billing and process outsourcing company. They offer full-service billing solutions for HME providers and infusion pharmacies. With a focus on efficiency and accuracy, Prochant helps clients streamline their back-office operations and improve revenue cycle management.


3. Zelh

  • Website: zelh.com
  • Headquarters: Fletcher, North Carolina, United States
  • Founded: 2017
  • Headcount: 201-500
  • LinkedIn

Zelh is a company that offers support and solutions for businesses looking to expand and grow with high income and low investments. They provide outstaffing and outsourcing services, with a focus on cultural compatibility and talent recruitment.


4. BPOXchange

  • Website: bpoxchange.com
  • Headquarters: Raleigh, North Carolina, United States
  • Founded: 2007
  • Headcount: 11-50
  • LinkedIn

BPOXchange is a free call center referral service that helps companies find BPO vendors, providing various BPO services globally.


5. An MBS Company

  • Website: weanswernow.com
  • Headquarters: Fayetteville, North Carolina, United States
  • Headcount: 11-50

We Answer Now by MBS Administrative Services is a US-based outsourcing company that provides virtual workplace solutions to national and international clients. They offer 24/7 live receptionist support and handle inbound & outbound communications along with appointment settings, event registration, and text messaging campaigns.


6. TCG Consulting

  • Website: tcgconsulting.net
  • Headquarters: Charlotte, North Carolina, United States
  • Founded: 1994
  • Headcount: 51-200
  • Latest funding type: Acquired
  • LinkedIn

TCG Consulting is a global leader in strategic advisory and management services, specializing in driving organizational transformation, integration, and optimization of global Travel, Meetings, Payment, and Expense (TMPE). With over 25 years of experience, TCG Consulting offers flexible and adaptive program management solutions for corporations, including full BPO providers or gap solutions within their programs.


7. U S Information

US Information Search is a leading Background Check & Substance Abuse Screening Agency providing custom background check solutions with rapid results you can trust.


8. Carolina Wholesale Group

  • Website: cwholesalegroup.com
  • Headquarters: Charlotte, North Carolina, United States
  • Founded: 1972
  • Headcount: 51-200
  • Latest funding type: Acquired
  • LinkedIn

Carolina Wholesale Group is a North American distributor of office products, including Nakajima typewriters and Sindoh imaging equipment and supplies. The company has made acquisitions to expand its offerings and improve its operations.


9. Zaphyre

  • Website: zaphyrpro.com
  • Headquarters: Raleigh, North Carolina, United States
  • Founded: 2018
  • Headcount: 51-200
  • LinkedIn

Zaphyr Pro is a leading multi-channel marketing agency that offers B2B lead generation services to businesses in the USA. With a focus on helping businesses elevate their revenue streams, we provide smart strategies through our Sales Lead Generation program. Our services include appointment setting, content creation, data and market research, email marketing, LinkedIn automation, and prospect and list building activities.


10. Platinum Group

Platinum Group offers HR, Payroll, and Accounting solutions that streamline workflow for business owners. They provide industry-leading HR solutions, simplified payroll, and accounting services, allowing clients to focus on growing their business.


11. Region Q Workforce Development Board

  • Website: regionqwdb.org
  • Headquarters: Washington, North Carolina, United States
  • Founded: 1998
  • Headcount: 11-50
  • LinkedIn

Regionqwdb.org offers a range of services to its customers.


12. Datascribe Transcription

Datascribe Transcription is a company that offers professional and accurate transcription services for a variety of industries.


13. Milestone Partners, LLC

  • Website: milestonex.com
  • Headquarters: Charlotte, North Carolina, United States
  • Founded: 1993
  • Headcount: 11-50
  • LinkedIn

Milestonex is a company that offers solutions for legacy companies in multiple industries by utilizing innovative technologies and consulting services.


14. AweWP

  • Website: awewp.com
  • Headquarters: Wilmington, North Carolina, United States
  • Founded: 2021
  • Headcount: 11-50
  • LinkedIn

AweWP provides website creation, optimization and hosting services designed to help digital agencies save time and frustration. They also offer content editing, page building and plugin updates.


15. BMA Group - U.S.

BMA Group Global is a human resources consulting firm that provides innovative business solutions to help clients thrive in today's ever-changing, hi-tech global marketplace. They specialize in strategic staffing, recruiting, and outsourcing solutions for a variety of organizations, including Fortune 100 and 500 companies.


16. Professional Data Management, Inc.

  • Website: prodatamgmt.com
  • Headquarters: Goldsboro, North Carolina, United States
  • Founded: 1999
  • Headcount: 11-50
  • LinkedIn

Professional Data Management Inc. (PDM) offers expert services in data management and outsourcing solutions. They specialize in providing efficient and reliable data management services to enhance business operations.


17. NewSouth Technologies, Inc.

NewSouth Technologies, Inc. is an information technology services consulting company founded in 1998. Based in Raleigh, North Carolina, the company specializes in assisting state and local government clients in the planning, development, and maintenance of advanced information systems and business processes. With a 100% successful project completion rate and a track record of never having a failed project, NewSouth Tech offers reliable and effective IT consulting services for the criminal justice and transportation sectors.


18. Sprydo Systems

Sprydo Systems is a rapidly growing global IT services company that provides comprehensive e-commerce solutions, enterprise mobility, Web application development, AWS cloud migration, big data and data science solutions, predictive marketing analytics, sales automation, and business intelligence services. They offer services to both enterprise and startup SAAS clients, helping them improve their processes and enhance performance for increased profitability and sustainable business growth. Their team of specialists provides tax planning and preparation, auditing, M&A consulting, advisory services, and general financial planning. They also assist organizations with application management, maintenance, migration, and monitoring services in cloud environments.


19. Manning, Fulton & Skinner, P.A.

Manning Fulton is a law firm based in Raleigh, North Carolina that provides legal counsel in corporate, tax, and real estate matters. They offer sound and creative legal advice to navigate complex situations in today's business environment.


20. 2wmc

  • Website: 2wmc.com
  • Headquarters: Durham, North Carolina, United States
  • Headcount: 11-50

2wmc.com offers innovative solutions and services for businesses.


Want to find more business process outsourcing companies?


If you want to find more companies that offer a wide variety of unique outsourcing services you can do so with Inven. This list was built with Inven and there are hundreds of companies like these globally.


With Inven you'll also get to know the company's:


  • Ownership: Which of these are private equity backed? Which are family-owned?
  • Contact data: Who are the owners and CEO's? What are their emails and phone numbers?
  • Financials: How do these companies perform financially? What are their revenues and profit margins?

...and a lot more!