Top 20 Alternatives for CallRail Services
Top 20 Alternatives for CallRail Services
CallRail operates in the niche, yet highly competitive industry of call-tracking, recording, and transcription services. The company is revered for its premium features, such as call details forwarding and seamless integrations with prominent analytics services like Google Analytics and Hubspot. Across the sector, numerous firms offer similar capabilities, with varying degrees of specialization and sophistication. These competitors pack powerful offerings, such as AI-powered conversation intelligence, personalized call management services, and cloud-based platforms. The industry is on an upwards growth trajectory, as businesses continue to recognize the value of these services in improving customer interaction, monitoring performance, and gaining keen insights.
Top 20 CallRail alternatives
1. eVoice
- Website: evoice.com
- Headquarters: Los Angeles, California, United States
- Founded: 1998
- Headcount: 1001-5000
- Latest funding type: Acquired
eVoice is a virtual phone answering service that provides personalized and professional phone services. They offer features like personalized greetings, call forwarding, voicemail, and conferencing. With eVoice, businesses can customize their phone number to fit their needs and scale with their business.
2. Invoca
- Website: invoca.com
- Headquarters: Santa Barbara, California, United States
- Founded: 2008
- Headcount: 201-500
- Latest funding type: Series F
Invoca is a leader in AI-powered conversation intelligence. They provide solutions for call tracking, recording, transcription, and conversation analytics. Their platform helps improve digital conversion rates by understanding consumer buying assistance needs. With a focus on telecom attribution and coaching, they enhance every digital touchpoint and human interaction.
3. Jet Interactive Pty Ltd
- Website: jetinteractive.com.au
- Headquarters: Crows Nest, Nsw, Australia
- Founded: 2006
- Headcount: 11-50
Jet Interactive is a cloud-based platform that unifies inbound calls, business telephone systems and mobile services to provide businesses with full visibility and management of telecommunications services. Their offerings include business phone systems, call queues, call recording, call reporting, and analytics.
4. CallTrackingMetrics
- Website: calltrackingmetrics.com
- Headquarters: Millersville, Maryland, United States
- Founded: 2009
- Headcount: 51-200
CallTrackingMetrics provides marketing analytics and attribution solutions to agencies, helping them track their clients' marketing efforts and deliver fully-informed guidance. With unlimited sub-accounts and custom billing options, agencies can maintain their branding and improve their bottom line. The platform allows tracking of calls, texts, chats, and forms to measure ad campaign effectiveness and increase conversion rates. It also offers integrations with popular tools like Google Ads and Analytics, HubSpot, and Salesforce.
5. Pbx+
- Website: pbxplus.com
- Headquarters: New York, New York, United States
- Founded: 2018
- Headcount: 51-200
PBXPlus.com offers virtual PBX software and cloud-based telephony systems for businesses. Their services include call forwarding, IVR systems, outbound dialing, voicemail management, and call analytics. They provide a well-versed menu for customers to quickly access desired queries. The company offers collaboration software, CRM integrations, and a range of business apps. PBXPlus.com aims to empower small and medium enterprises with cost-effective and flexible solutions.
6. UniTel Voice
- Website: unitelvoice.com
- Headquarters: Naperville, Illinois, United States
- Founded: 2008
- Headcount: 11-50
UniTel Voice is a virtual phone system offering toll-free, local, and vanity numbers to small businesses and startups. Their cloud-based phone system allows businesses to stay connected with their teams and customers from anywhere.
7. CallHippo
- Website: callhippo.com
- Headquarters: Claymont, Delaware, United States
- Founded: 2016
- Headcount: 51-200
CallHippo is a virtual phone system that helps businesses increase agent productivity, automate workflow, monitor team performance, and lower communication costs.
8. Hoiio
- Website: hoiio.com
- Headquarters: Singapore, Singapore, Singapore
- Founded: 2007
- Headcount: 11-50
Hoiio is a cloud-based communication solution provider that offers a cloud phone system for businesses. Their system allows companies to maintain effective communication both internally and externally, saving time and effort. With features like call analytics and a softphone desktop app, Hoiio aims to improve agent performance and enhance customer experience.
9. Teltech
- Website: teltech.co
- Headquarters: New York, New York, United States
- Founded: 2005
- Headcount: 51-200
- Latest funding type: Acquired
Teltech.co is a leading mobile app portfolio company that focuses on making mobile communication safer, smarter, and more secure. They offer a range of privacy-focused products designed to protect the sender's privacy, block unwanted calls and texts, and improve communication. With advanced technologies and a reputation for trustworthiness, Teltech.co aims to enhance the way people communicate on their smartphones.
10. UnifiedRing
- Website: unifiedring.co.uk
- Headquarters: London, Greater London, United Kingdom
- Founded: 2021
- Headcount: 201-500
UnifiedRing is an all-in-one cloud solution for your business communication needs. With everything from calling, call recording, file sharing, video & audio conferencing, meetings to messaging and more. Communicate: Stay connected with your teams, customers and partners anytime anywhere, with our VoIP phone system. Never miss a call, meeting or important business information. Collaborate: Chat, message, share files, assign tasks and events – UnifiedRing lets you do it all in one easy to use platform. Meet: Hold one-to-one video calls or virtual meetings with up to 100 participants. Share ideas in real-time with screen share, whiteboard and file-sharing features. Our hosted VoIP phone services offer the best cost effective solution for organisations. With VoIP, you don’t have to invest in multiple tools and applications but manage all your communications as well as projects in one single place. UnifiedRing is easy and quick to set up with no IT team needed.
11. Productive Call Assistant
- Website: productive.app
- Headquarters: San Mateo, California, United States
- Founded: 2018
- Headcount: 1-10
- Latest funding type: Seed
Productive.app is a call assistant tool that enhances cellphone calls for individuals and businesses. It offers automatic call logging, note-taking, and task-setting capabilities, allowing users to remember everything and focus on what matters.
12. SaBRO Cloud
- Website: sabro.cloud
- Headquarters: London, England, United Kingdom
- Founded: 2009
- Headcount: 11-50
SaBRO Cloud is a cloud-based telephony system provider that offers a highly scalable, collaborative, and future-proof managed cloud platform with multiple inbuilt communication tools that can be accessed anywhere and anytime.
13. Unified Voice Communication pvt Ltd
- Website: unifiedvoice.in
- Headquarters: Nandanam, Tamil Nadu, India
- Founded: 2012
- Headcount: 51-200
Unified Voice Communication Pvt. Ltd. is a leading VoIP service provider based in Chennai, India. They offer an integrated package of real-time communication services such as audio calls, video calls, and texts. With over 20 years of expertise, they provide businesses with unified communications solutions that are tailored to their needs.
14. TheWiSpy
- Website: thewispy.com
- Headquarters: Sandy Springs, Georgia, United States
- Founded: 2018
- Headcount: 11-50
TheWiSpy is a mobile and desktop app that offers parental control and employee monitoring solutions. It detects and alerts parents about online threats such as cyberbullying and sexting in real-time. The app also includes features like call recording, social media monitoring, and GPS location tracking.
15. HiHi
- Website: hihi.co.uk
- Headquarters: Christchurch, England, United Kingdom
- Founded: 2014
- Headcount: 11-50
HiHi.co.uk offers intuitive hardware and software solutions for businesses, including phone systems and call management tools. They provide reliable communication tools designed to enhance productivity and remote working capabilities.
16. AirWalk Communications
- Website: airwalkcom.com
- Headquarters: Richardson, Texas, United States
- Founded: 2002
- Headcount: 51-200
- Latest funding type: Debt Financing
AirWalk Telecom provides virtual phone system solutions for businesses including call forwarding, voice-to-text, toll-free numbers, and tracking capabilities.
17. Skycall Corporation Limited
- Website: skycallbd.com
- Headquarters: London, London, United Kingdom
- Founded: 2012
- Headcount: 11-50
Skycallbd is a virtual number provider that offers a low-cost alternative to traditional communication methods. It allows users to receive sms and verification codes in their mobile inbox, record calls and monitor exchanges, handle international business calls, set up marketing campaigns, and send SMS for easy verifications of new users.
18. Tresta
- Website: tresta.com
- Headquarters: Tallahassee, Florida, United States
- Founded: 1990
- Headcount: 51-200
Tresta is a cloud-based phone system that provides business phone and messaging solutions. With features like virtual phone numbers, spam blocking, and messaging capabilities, Tresta helps small businesses, startups, and professional services improve their communication and productivity.
19. Dubber
- Website: dubber.net
- Headquarters: Melbourne, Vic, Australia
- Founded: 2011
- Headcount: 51-200
- Latest funding type: Post Ipo Equity
Dubber.net offers compliant capture and storage solutions, empowering service and solution providers to create innovative services and generate new revenue streams. With native integration and easy scalability, Dubber enables secure and cost-effective call recording across voice, video, and chat communications. Its AI-powered analysis provides valuable insights, including sentiment analytics and keyword trends. Dubber serves a wide range of industries and customer groups, offering a unified recording solution that connects seamlessly with data, applications, and dashboards.
20. Quicktalk
- Website: quicktalk.com
- Headquarters: Atlanta, Georgia, United States
- Founded: 2022
- Headcount: 11-50
Quicktalk is a mini call center software that enables small businesses and startups in Ecommerce, real estate, SaaS, and services-based businesses to manage their customer calls with ease. It offers a phone number set up within a few clicks, call menu, call distribution, greetings, and open hours features to ensure professional and efficient customer communication.
Want to find more CallRail alternatives?
If you want to find more companies like CallRail that offer differentiable call recording, tracking and transcription services you can do so with Inven. This list was built with Inven and there are hundreds of companies like these globally.
With Inven you'll also get to know the company's:
- Ownership: Which of these are private equity backed? Which are family-owned?
- Contact data: Who are the owners and CEO's? What are their emails and phone numbers?
- Financials: How do these companies perform financially? What are their revenues and profit margins?
...and a lot more!
