Top 20 Competitor Alternatives to Charles
Top 20 Competitor Alternatives to Charles
Charles, or hello-charles.com, is a known name in the realm of conversational commerce software platforms. It empowers businesses to tap into WhatsApp’s potential and leverage it for sales, marketing, and support. In a highly competitive landscape with players like AtomChat.io and Omnichat.ai, Charles stands out with its robust array of offerings such as WhatsApp marketing, campaigns, chat-ins, and critical integrations. It enhances existing sales processes of businesses. The industry has a rich mix of companies offering innovative solutions to drive sales and enhance customer engagement, promising an interesting future trajectory.
Top 20 charles alternatives
1. Atom
- Website: atomchat.io
- Headquarters: Simpsonville, South Carolina, United States
- Founded: 2019
- Headcount: 51-200
- Latest funding type: Seed
AtomChat.io is a conversational commerce platform that offers businesses a wide range of tools and solutions to improve customer engagement and sales through WhatsApp and other messaging apps. With features like automated responses, lead generation, and sales automation, AtomChat.io enables businesses to enhance their customer interactions and drive conversions.
2. Omnichat
- Website: omnichat.ai
- Headquarters: Kwun Tong District, Kowloon, Hong Kong
- Founded: 2017
- Headcount: 51-200
- Latest funding type: Seed
Omnichat.ai is an ecommerce messaging platform that enables businesses to engage and interact with customers across multiple channels. It offers omnichannel messaging, conversational marketing, and marketing automation to improve customer engagement and drive sales. With features like live chat, automated campaigns, and customer segmentation, Omnichat.ai helps businesses enhance communication efficiency and boost revenue.
3. Superchat
- Website: superchat.de
- Headquarters: Berlin, Berlin, Germany
- Founded: 2020
- Headcount: 11-50
- Latest funding type: Series A
Superchat.de offers companies a simple way to communicate with customers and create unique customer experiences.
4. Dashly
- Website: dashly.io
- Headquarters: Wilmington, Delaware, United States
- Founded: 2018
- Headcount: 11-50
Dashly.io is a conversational marketing platform that helps businesses turn website traffic into leads. With features like live chat, chatbots, and triggered email campaigns, Dashly automates lead generation and engages users through various channels. The platform also integrates with over 30 CRM, analytics, and CMS tools for seamless data management. Dashly's solutions cater to marketing, support, and sales teams, offering features like knowledge base, pop-ups, and marketing automation. The company aims to help businesses improve customer satisfaction, increase conversions, and boost sales.
5. Kapture CX
- Website: kapture.cx
- Headquarters: Bangalore, Karnataka, Australia
- Founded: 2014
- Headcount: 201-500
Kapture.cx offers a comprehensive chat suite that provides conversational service, contextual ticket resolution, and endless support in real time. The platform allows seamless integration with various tech stack components, enabling tracking and assimilation of all channel queries on a single platform. It caters to industries such as travel, e-commerce, healthcare, education, FMCG, pharma, media, BFSI, retail, consumer durables, SaaS, and beauty & cosmetics.
6. Gupshup
- Website: gupshup.io
- Headquarters: San Francisco, California, United States
- Founded: 2004
- Headcount: 201-500
- Latest funding type: Private Equity
Gupshup.io is a Conversational Messaging Platform that helps businesses engage with customers across 30+ messaging channels for commerce, marketing, and support.
7. Twerlo
- Website: twerlo.com
- Headquarters: Dubai, Dubai, United Arab Emirates
- Headcount: 11-50
Twerlo is a business communication platform that offers solutions to enhance customer experience and automate conversation with AI bots. They cater to multiple industries such as healthcare, real estate, e-commerce, and non-governmental organizations. Twerlo provides a unified number to manage WhatsApp chats, free chatbot on WhatsApp, and free unlimited accounts for teams.
8. Verloop.io
- Website: verloop.io
- Headquarters: Bangalore, Karnataka, India
- Founded: 2016
- Headcount: 51-200
- Latest funding type: Series A
Verloop.io is a conversational services platform that enables businesses to automate their customer support and provide a personalized customer experience. It offers features like chat integration with existing tools/CRMs, real-time order updates, trouble-shooting, and form filling through conversational chats.
9. Clickatell
- Website: clickatell.com
- Headquarters: Downtown Redwood City, California, United States
- Founded: 2000
- Headcount: 201-500
Clickatell is a global leader in Chat Commerce and SMS messaging solutions. They help businesses engage with customers through personalized interactions, automation, live agent support, and secure transactions. With over 20 years of innovation, Clickatell enables convenient and contact-free payments, enhancing the customer experience. They empower brands to transact with customers anytime, anywhere.
10. Tuvis (formerly Whatslly)
- Website: tuvis.com
- Headquarters: Tel Aviv, Central, Israel
- Founded: 2019
- Headcount: 11-50
- Latest funding type: Seed
Tuvis is an enterprise-grade Conversational Sales platform that integrates major CRM systems with instant messaging apps. It offers enhanced strategy-building capabilities and helps sales teams win by bringing agility, personalization, and success during negotiations. Tuvis improves agent efficiency and customer satisfaction, allowing companies to communicate engagingly with customers via WhatsApp. It provides solutions for Salesforce and Microsoft Dynamics integration, and is trusted by top enterprise companies. Tuvis empowers businesses to grow revenue, increase sales team productivity, and build personalized and efficient conversations with customers.
11. LimeChat
- Website: limechat.ai
- Headquarters: Bangalore, Karnataka, India
- Founded: 2020
- Headcount: 51-200
- Latest funding type: Seed
LimeChat.ai provides highly accurate responses to customer inquiries, automating 70% of customer queries through deep integration with Shopify and logistics partners.
12. Orai
- Website: orai-robotics.com
- Headquarters: Bangalore, Karnataka, India
- Founded: 2020
- Headcount: 51-200
- Latest funding type: Series A
ORAI Robotics is an AI chatbot platform that offers conversational AI solutions for businesses. It provides automated conversation services through the WhatsApp API, allowing companies to engage with their audience, promote products and services, and boost sales using verified WhatsApp API.
13. Viber
- Website: viber.com
- Headquarters: Limassol, Limassol, Cyprus
- Founded: 2010
- Headcount: 201-500
- Latest funding type: Acquired
Viber.com is a platform that offers a variety of services including messaging, calling, and promotional stickers. It aims to connect people globally through its communication features.
14. LivePerson
- Website: liveperson.com
- Headquarters: New York, New York, United States
- Founded: 1995
- Headcount: 501-1000
- Latest funding type: Post Ipo Equity
LivePerson makes life easier by transforming how people communicate with brands. Our 18,000 customers, including leading brands like Citibank, HSBC, Orange, and The Home Depot, use our conversational commerce solutions to orchestrate humans and AI, at scale, and create a convenient, deeply personal relationship — a conversational relationship — with their millions of consumers. For more information about LivePerson (NASDAQ: LPSN), please visit www.liveperson.com.
15. Saysimple - Customer Communications Platform
- Website: saysimple.com
- Headquarters: Haarlem, Noord-Holland, Netherlands
- Founded: 2014
- Headcount: 11-50
Saysimple is a customer conversation platform that enables businesses to engage with their customers on various channels, providing an optimal omnichannel experience. It allows companies to access conversations and gain valuable customer insights. With automation and AI, Saysimple helps improve customer conversations and increase customer satisfaction.
16. AiChat
- Website: aichat.com
- Headquarters: Singapore, Singapore, Singapore
- Founded: 2016
- Headcount: 51-200
- Latest funding type: Seed
AiChat is a company that offers a suite of A.I-powered software for marketing, sales, and customer service across multiple chat channels. Their conversational service suite enables businesses to nurture leads, measure goal performance, and gather actionable insights to optimize A.I and messaging strategies. They specialize in providing personalized messages and recommendations to convert leads, connecting them with the most qualified sales agents. The company focuses on human & A.I collaboration to build relationships in real-time and respond to customers at scale.
17. Connectly.ai
- Website: connectly.ai
- Headquarters: San Francisco, California, United States
- Founded: 2020
- Headcount: 11-50
- Latest funding type: Seed
Connectly.ai is an AI-powered WhatsApp marketing software that helps businesses improve customer satisfaction, streamline workflows, and increase revenue. Through automation and expert support, Connectly.ai facilitates the process of closing sales, saves time in bureaucratic operations, and captures customer feedback. It provides fast access to the WhatsApp Business API, seamless integration, and effective notification sending.
18. Omcom
Omcom is an omnichannel conversational commerce solution that helps enterprises connect with customers on their preferred channels. It provides tools and automated workflows for customer support and sales teams, delivering a personalized experience to each customer.
19. Conversation24
- Website: conversation24.com
- Headquarters: Rotterdam, Zuid-Holland, Netherlands
- Founded: 2015
- Headcount: 51-200
Conversation24 is an omnichannel commerce platform that offers communication solutions for businesses. They provide services such as live chat, lead automation, and conversational strategy via platforms like WhatsApp, Facebook Messenger, and more. They also offer integration with popular e-commerce platforms like Shopify and Magento.
20. OmniChat
- Website: omni.chat
- Headquarters: Curitiba, Parana, Brazil
- Founded: 2016
- Headcount: 51-200
- Latest funding type: Series A
Omni.chat is a platform that combines the convenience of digital with the effectiveness of physical selling. They offer webinars, real-time campaign performance, demand generation for sales teams, and 24/7 chatbot support.
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