The industry of business process outsourcing (BPO) in California encompasses a wide variety of companies that facilitate business operations through third-party service providers. These companies offer services from virtual assistance to debt recovery and customer experience operations, aiming to increase a client's productivity and efficiency by handling specific, often repetitive tasks. Trends are steering the industry towards more tailored solutions, incorporating technology-driven services and demonstrating flexibility in response to a business's unique needs. This allows the industry to continually evolve, making it an attractive option for businesses seeking to manage costs without sacrificing quality operations.


Top 21 business process outsourcing companies in California

1. MyOutDesk

  • Website: myoutdesk.com
  • Headquarters: Sacramento, California, United States
  • Founded: 2008
  • Headcount: 1001-5000
  • LinkedIn

MyOutDesk offers virtual assistant services to businesses, providing professionals who can handle administrative, sales, marketing, and customer service tasks. With a diverse pool of handpicked virtual assistants, clients can choose the ones that best fit their specific business needs. By outsourcing repetitive busywork to virtual assistants, businesses can focus on more productive tasks and increase efficiency. MyOutDesk offers flexibility, scalability, and cost-savings without the commitment of hiring full-time employees.


2. Account Control Technology, Inc.

Account Control Technology, Inc. (ACT) delivers consultative debt recovery, accounts receivable management (A/R) and other business process outsourcing (BPO) solutions to help businesses and organizations focus on what they do best, while helping consumers recover their financial future.


3. XtendOps

  • Website: xtendops.com
  • Headquarters: San Francisco, California, United States
  • Founded: 2019
  • Headcount: 1001-5000
  • LinkedIn

XtendOps is a company that offers professional outsourcing solutions to businesses. With a global presence and a focus on building hybrid teams, XtendOps allows companies to leverage their global resources and maintain location redundancy. They specialize in customer experience operations and provide scalable solutions to meet the unique needs of each client.


4. eData Solutions

eData is a company that offers a range of services including image enhancement, imaging and medical records indexing, mortgage and settlement services, and accounting services. With over 20 years of experience, they prioritize quality and prompt completion of projects. They pride themselves on providing the highest level of accuracy and offer customized solutions for businesses. eData is known for its consistent turn times and cost-effective services, leveraging a large employee base and technology to reduce costs for their customers. They have a team of highly experienced associates and guarantee over 99.5% accuracy on most projects.


5. ONE Contact Center

One Contact Center is a customer service and business process outsourcing company that provides customer-centric solutions to various industries. They offer services such as outbound telemarketing, virtual assistant engagement, customer support, and call center operations.


6. Tri Source International

Trisource BPO is a company that offers professional outsourcing services to businesses. They specialize in providing solutions for various operational tasks, allowing companies to focus on their core competencies.


7. Staffvirtual

STAFFVIRTUAL is an American business process outsourcing (BPO) company with offices in the Philippines specializing in customer support, back office, and IT outsourcing. We provide a turnkey outsourcing solution with fair, transparent, affordable pricing. Our teams of Filipino professionals make our client's businesses more efficient and profitable.


8. ProView Global (PvG)

ProView Global (PvG) is a reputable company offering a range of business solutions, including data visualization, business intelligence reporting, BPO management, shared services, and intelligent robotics process automation. With 60 years of experience, PvG prides itself on delivering high-quality products and services, ensuring strong gender equality and talent retention. The company values its clients and is known for its excellent customer service, compliance, and attention to detail.


9. aMarketForce - Lead Generation & Demand Generation Company - a leader in B2B Marketing

aMarketForce is a ISO 27001 certified and GDPR compliant outsourcing company that serves as the back-office support team for sales and marketing departments of companies around the globe.


10. BPO Systems Inc.

  • Website: bposystems.com
  • Headquarters: Walnut Creek, California, United States
  • Founded: 2001
  • Headcount: 51-200
  • LinkedIn

BPOSytems.com offers comprehensive business process outsourcing solutions. With a wide range of services and cutting-edge technology, they help businesses streamline their operations, reduce costs, and improve efficiency.


11. MotivIT

  • Website: motivit.com
  • Headquarters: San Jose, California, United States
  • Founded: 2019
  • Headcount: 51-200
  • LinkedIn

MotivIT is a BPO provider that offers managed IT services, global service desk, network operations center, cloud services, software development, and business process outsourcing. They provide superior technology and process integration with continuous innovation and quality.


12. Calibrated Healthcare Network

Calibrated Healthcare Network is a global healthcare information management company providing business process outsourcing services to select healthcare companies with substantial service components of COGS that can yield substantial improvement on operating margins and higher quality.


13. Phoenix Virtual Solutions

Phoenix Virtual Staff is a company that offers virtual assistant services specifically tailored to the healthcare industry. Their highly skilled and experienced virtual medical assistants can handle various tasks such as appointment scheduling, medical record-keeping, insurance verification, and prior authorization. By outsourcing these administrative tasks, healthcare providers can improve patient outcomes while reducing the burden on their healthcare staff.


14. Advancio

  • Website: advancio.com
  • Headquarters: Santa Clarita, California, United States
  • Founded: 2010
  • Headcount: 51-200
  • LinkedIn

Advancio is a Los Angeles-based global IT outsourcing company that provides tech talent solutions for Fortune 500 companies and other large companies with diversity programs. They offer access to tech talent from Mexico and Morocco for design, software development, and technology implementations. Their goal is to create a better world by utilizing technologies like big data, IoT, cloud, AI, and web & mobile development.


15. Call Centers Now

Call Centers Now is a company that offers inbound call center services and call center technology to help improve customer service. They provide custom campaigns that include both inbound and outbound service, tailored to each client's business needs. They can assist with lead generation, appointment setting, surveying, information calls, and custom sales campaigns. They work with businesses of all types and can adapt to each client's code of conduct.


16. TACNA Services

  • Website: tacna.net
  • Headquarters: San Diego, California, United States
  • Founded: 1983
  • Headcount: 5001-10000
  • LinkedIn

TACNA is a company that specializes in handling Mexico tax and supplier payments. They provide shelter services to foreign companies looking to start up a manufacturing operation in Mexico. TACNA simplifies Mexico manufacturing and offers cost savings through its comprehensive services.


17. ScaleNorth

  • Website: scalenorth.com
  • Headquarters: Santa Ana, California, United States
  • Founded: 2018
  • Headcount: 201-500
  • LinkedIn

ScaleNorth is a company that specializes in NetSuite audits and optimizations. They offer NetSuite implementation, accounting services, consulting, integrations, and support. Their team of certified professionals provides outsourced NetSuite accounting, bookkeeping, and fractional Controller services. ScaleNorth aims to make NetSuite easy for businesses by providing quick and efficient quotes, setup, and training. They have expertise in various industries including wholesale distribution, professional services, software companies, life sciences, field services, manufacturing, and construction.


18. Meridian Remote Teams

Meridian Remote Teams is a talent resource that offers customer care, tech assistance, and back office support to globally conscious businesses through intensive training and development of talents from underprivileged neighborhoods in the Philippines.


19. TincFinance

  • Website: tincfinance.com
  • Headquarters: San Francisco, California, United States
  • Founded: 2014
  • Headcount: 51-200
  • LinkedIn

TincFinance is a company that offers AP automation solutions and resources tailored to maximize operational productivity and profitability. They specialize in combining the latest technology with ERPs and accounting software.


20. Encore India

Encore India is a BPO company offering services to US based clients. With over 100 clients and thousands of created jobs, they provide back office support and virtual employees specialized in accounting and insurance processes. They also have a strong social responsibility initiative through their NGO, Vizag Smiles, which offers free food, clothes, medication, and other necessities to the needy and poor in Vizag.


21. Matrix Imaging Products, Inc.

Matrix Imaging Inc. offers scanning and data conversion services, cloud services, SaaS, and document management solutions. They provide document scanners, archival storage, and virtual mailroom services. They cater to various industries including healthcare, government, higher education, entertainment, and law enforcement.


Want to find more business process outsourcing companies?


If you want to find more companies that provide solutions like virtual assistance, debt recovery, and customer experience operations you can do so with Inven. This list was built with Inven and there are hundreds of companies like these globally.


With Inven you'll also get to know the company's:


  • Ownership: Which of these are private equity backed? Which are family-owned?
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...and a lot more!