21 Top-tier business process outsourcing firms in Texas
21 Top-tier business process outsourcing firms in Texas
The business process outsourcing industry in Texas harbors a mix of companies specialized in streamlining operations and managing diverse business processes for various organizations. Spanning across several sectors like healthcare, telecommunications, media, and utilities, these firms provide services ranging from contact center support, document process outsourcing, digital mailroom services, to technology-enabled services. They aim primarily at enhancing efficiency, decreasing costs, and evolving customer engagement while mitigating risks. Moving forward, this industry is expected to embrace more automation and digital transformation, edging the businesses towards improved productivity and revenue generation.
Top 21 business process outsourcing companies in Texas
1. Exela Technologies
- Website: exelatech.com
- Headquarters: Irving, Texas, United States
- Founded: 2017
- Headcount: 10001+
- Latest funding type: Post Ipo Debt
Exela Technologies, Inc. is a global business process company that offers digital mailroom services to help companies manage their mail and organize their teams more effectively. Their services include securely digitizing mail, scanning checks, handling packages, and providing a real street address. They also offer automated document processing workflows, archiving, document direction, security, and destruction. Exela Technologies reduces costs, improves productivity, and reduces risk for their clients.
2. DATAMARK, Inc.
- Website: datamark.net
- Headquarters: El Paso, Texas, United States
- Founded: 1989
- Headcount: 1001-5000
DATAMARK, Inc. is a company that specializes in providing business process outsourcing solutions to Fortune 500 companies and large enterprises. With a focus on customer experience and cost control, DATAMARK helps organizations streamline workflows, reduce costs, and drive efficiency. They offer a range of services including contact center support, document process outsourcing, and F&A outsourcing.
3. Credence Global Solutions
- Website: credencegs.com
- Headquarters: Dallas, Texas, United States
- Founded: 2014
- Headcount: 1001-5000
Credence Global Solutions is a company that provides business process outsourcing solutions and technology-enabled services to various industries including healthcare, telecommunications, utilities, and media & entertainment. They specialize in transforming operations within organizations to improve efficiency, increase revenue opportunities, and enhance customer and patient engagement.
4. OneSupport
- Website: onesupport.com
- Headquarters: San Marcos, Texas, United States
- Founded: 1993
- Headcount: 1001-5000
OneSupport.com is a company that offers business process outsourcing and contact center solutions to Internet Service Providers, IT startups, and Fortune 500 companies. With over 30 years of experience, we provide tailored agent modeling, scalable customer care and support solutions, and outcome-based business models. Our services are designed to meet the needs of our clients' customers and business goals, ensuring a unique and efficient customer experience.
5. Solera | LYNX Services
- Website: lynxservices.com
- Headquarters: Westlake, Texas, United States
- Founded: 1994
- Headcount: 501-1000
- Latest funding type: Acquired
LYNX Services is the nation's largest third-party manager of insurance claims and specialized call center/business process outsourcing services. They provide customized management processes for auto glass, auto physical damage, first notice of loss, and property/homeowners' claims transactions. Their services help optimize expenses and indemnity costs for leading insurers.
6. Arthur Lawrence
- Website: arthurlawrence.net
- Headquarters: Houston, Texas, United States
- Founded: 2003
- Headcount: 501-1000
Arthur Lawrence is a professional services company that offers talent acquisition, recruitment process outsourcing, specialized staffing, and business process management services. They provide expertise in finance and accounting, supply chain, knowledge process outsourcing, and legal process outsourcing. They also offer business automation solutions and digital services, including Oracle Netsuite, cyber security, experience design, and marketing and sales branding.
7. StepWise
- Website: stepwise.net
- Headquarters: Austin, Texas, United States
- Founded: 2017
- Headcount: 501-1000
StepWise.net is a technology company that leverages the power of technology to provide global workforce solutions. They offer ICT education and capacity building, business process outsourcing, and software development services. Through their Zalego Academy, they are focused on building skills for digital jobs, especially for people from disadvantaged communities in Africa. StepWise.net is dedicated to empowering youth, women, and persons with disabilities to succeed in the 4th Industrial Revolution.
8. ZimWorX
- Website: zimworx.com
- Headquarters: Argyle, Texas, United States
- Founded: 2017
- Headcount: 201-500
ZimWorX is a company that offers business process insourcing, marketing/sales support, technology solutions, and executive assistant services. They aim to boost in-house productivity and help businesses focus on their core functions. With locations in Zimbabwe and Costa Rica, they serve various industries including dental providers, healthcare providers, finance companies, and real estate companies.
9. Dsi
- Website: dsisystemsinc.com
- Headquarters: Dallas, Texas, United States
- Founded: 1984
- Headcount: 201-500
DSI Systems, Inc. is a company that offers a wide variety of industry-leading services to its partners. With over 39 years of experience, DSI provides customized business solutions and sales enablement. Their offerings include call center services, communications engineering, event management, marketing services, national field sales, order entry/reporting platform, training, and warehousing and logistics.
10. QTAT BPO Solutions Inc.
- Website: qtatinc.com
- Headquarters: Houston, Texas, United States
- Founded: 2006
- Headcount: 201-500
QTAT is a BPO solution company that offers service delivery experts to help build businesses. They provide teams of doctors, nurses, engineers, graduates, and data science specialists. QTAT offers cost savings and flexible team scaling through their Full Time Equivalent model.
11. Proximate Technologies Inc
- Website: proximatetech.com
- Headquarters: Plano, Texas, United States
- Founded: 2006
- Headcount: 201-500
Proximate Technologies is a company specializing in electronic business solutions and services. They offer ERP solutions, customer relationship management, supply chain management, and data analytics and business intelligence. They provide infrastructure optimization and outsourcing services to help organizations optimize their IT operations and reduce costs. Their expertise in web portal development enables businesses to enhance their online presence and improve productivity through effective resource utilization. Proximate Technologies combines optimal architecture, suitable technology, and comprehensive project management to deliver successful software solutions.
12. RGS Financial, Inc.
- Website: rgsfinancial.com
- Headquarters: Richardson, Texas, United States
- Founded: 2005
- Headcount: 51-200
RGS Financial is a BPO and ARM services provider that works with clients across industries to deliver exceptional collection results. They offer a range of solutions for businesses, from ARM to BPO services, and have the expertise and staffing to support various industries looking to outsource business processes. With Texas certifications as both a Historically Underutilized Business (HUB) and a Woman Business Enterprise (WBE), RGS Financial provides excellent and hyper-responsive client service, aiming to lighten the workload for their customers.
13. DataXport International LLC
- Website: dataxport.net
- Headquarters: El Paso, Texas, United States
- Founded: 2001
- Headcount: 201-500
dataXport is a company offering a range of services including business process outsourcing, document management services, customer contact center, IT managed services, and healthcare support services. They provide hardware and software solutions to improve efficiency and offer turn-key solutions for electronic document management systems. With a focus on cooperative contracts, dataXport aims to help businesses save time and enhance their operational processes.
14. Intersoft
- Website: intersoft.ai
- Headquarters: Plano, Texas, United States
- Founded: 2011
- Headcount: 51-200
Intersoft.ai is a digital solutions enterprise and consulting services company specializing in Intelligent Automation and Emerging Technologies. We offer a range of services including application development, business process outsourcing, and technical support. Our team of digital convergence experts excels in providing custom solutions and consultation, and we have expertise in areas such as finance, accounting, and logistics. We prioritize customer satisfaction by offering 24/7 support and aim to provide end-to-end digital transformation for our clients.
15. Chazey Partners
- Website: chazeypartners.com
- Headquarters: Austin, Texas, United States
- Founded: 2006
- Headcount: 51-200
- Latest funding type: Acquired
Chazey Partners, a subsidiary of QX Global Group, is a practitioner-led global management consulting and advisory services firm offering Shared Services, Business Transformation, Robotic Process Automation, and Business Process Outsourcing. They empower clients to strive for world-class excellence and achieve operational excellence in mission-critical business services.
16. Oveana
- Website: oveana.com
- Headquarters: El Paso, Texas, United States
- Founded: 2013
- Headcount: 51-200
Oveana is a Santana Group company offering IT managed services, business process outsourcing (BPO) services, call center services, and business process improvement consulting services. They help companies conduct business faster, smarter, and more profitably.
17. Agility 360
- Website: agility360.net
- Headquarters: Dallas, Texas, United States
- Founded: 2014
- Headcount: 51-200
Agility360.net offers flexible solutions for businesses, from out-tasking to complete outsourcing. With a proven track record in multiple industries, they provide functional outsourcing and component-based out-tasking. Their services include recruiting and staffing, change management, business transformation, project management, and analytical and operational support.
18. Intersoft BPO Solutions
- Website: intersoftbpo.com
- Headquarters: Plano, Texas, United States
- Founded: 2011
- Headcount: 51-200
Intersoft BPO Solutions is a company that provides a range of outsourcing services including employee benefit processing, KPO, LPO, human resource outsourcing, inside sales support, and procurement services. They cater to various industries such as telecom, software, financial services, retail/e-commerce, logistics, healthcare, and automotive. With offices in Plano, Chicago, Doha, and Lahore, they offer services globally.
19. TaskUs
- Website: taskus.com
- Headquarters: San Antonio, Texas, United States
- Founded: 2008
- Headcount: 10001+
- Latest funding type: Ipo
TaskUs is an end-to-end digital outsourcing company that offers innovative solutions to disruptive companies, brands, and platforms. They provide a range of digital outsourcing offerings designed and developed for their clients.
20. GC Services Limited Partnership
- Website: gcserv.com
- Headquarters: Houston, Texas, United States
- Founded: 1957
- Headcount: 5001-10000
GC Services specializes in providing tailor-made strategies to solve clients' immediate needs. They offer trusted solutions to hundreds of clients in various industries, bringing business expertise, innovative ideas, and best practices to their clients' programs.
21. Pfs
- Website: pfscommerce.com
- Headquarters: Allen, Texas, United States
- Founded: 1994
- Headcount: 1001-5000
- Latest funding type: Post Ipo Equity
PFSweb, Inc. is a premier eCommerce fulfillment provider offering scalable solutions for pick/pack/ship services. With a proven order management platform and high-touch customer care, PFS supports brand-centric omnichannel operations. They have 20+ years of experience in the industry and are known for their consistency across every step of the customer journey.
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