Top 21 Pioneering CRM Software Enterprises
Top 21 Pioneering CRM Software Enterprises
Within the vast sphere of digital technology, the Customer Relationship Management (CRM) software industry has emerged as a pivotal touchpoint for businesses worldwide. This industry encompasses companies that offer a diverse range of software to manage customer interactions, automate sales, and facilitate business processes. These companies fine-tune their products to cater to different industries, from small-scale startups to large corporations, providing platforms for customer engagement, financial management, operational efficacy, and more. As companies increasingly recognize the value of personalized, streamlined customer interactions, the CRM industry is anticipated to expand its reach, with technological advancements driving its evolution.
Top 21 Customer Relationship Management Software Companies
1. Sage
- Website: sage.com
- Headquarters: Newcastle Upon Tyne, Newcastle Upon Tyne, United Kingdom
- Founded: 1991
- Headcount: 10001+
- Latest funding type: Acquired
Sage.com offers a range of business software and services to help companies manage their financials, operations, and customer relationships.
2. NetSuite
- Website: netsuite.com
- Headquarters: Austin, Texas, United States
- Founded: 1998
- Headcount: 10001+
- Latest funding type: Acquired
NetSuite is a company that offers cloud-based business management software. They provide solutions for financial management, customer relationship management, e-commerce, and more.
3. Zendesk
- Website: zendesk.com
- Headquarters: San Francisco, California, United States
- Founded: 2007
- Headcount: 1001-5000
- Latest funding type: Acquired
Zendesk is a global customer service software company that provides a customer support platform designed to streamline customer interactions and enhance customer satisfaction. It offers a range of services including help desk software, ticketing systems, and customer engagement tools.
4. Zoho
Zoho.com is a company that offers a wide range of software solutions for businesses. Their products include CRM, project management, communication tools, and more.
5. HubSpot
- Website: hubspot.com
- Headquarters: Cambridge, Massachusetts, United States
- Founded: 2006
- Headcount: 1001-5000
- Latest funding type: Ipo
HubSpot is a CRM platform that offers software, integrations, and resources to connect marketing, sales, content management, and customer service. Their products can be used individually, but provide even greater value when used together. They also provide onboarding, consulting, and partnership programs.
6. Freshworks
- Website: freshworks.com
- Headquarters: San Mateo, California, United States
- Founded: 2010
- Headcount: 5001-10000
- Latest funding type: Ipo
Freshworks is a company that offers a range of customer engagement software solutions. Their products include CRM, helpdesk, marketing automation, live chat, and IT service management tools.
7. Pipedrive
- Website: pipedrive.com
- Headquarters: New York, New York, United States
- Founded: 2010
- Headcount: 501-1000
- Latest funding type: Acquired
Pipedrive is a Web-based Sales CRM that offers sales software for businesses. It provides features for managing customer relationships, tracking sales processes, and streamlining sales operations.
8. SugarCRM
- Website: sugarcrm.com
- Headquarters: Cupertino, California, United States
- Founded: 2004
- Headcount: 501-1000
- Latest funding type: Private Equity
SugarCRM is a company that provides customer relationship management (CRM) software solutions. Their software helps businesses streamline their sales, marketing, and customer service processes.
9. SuperOffice
- Website: superoffice.com
- Headquarters: Oslo, Oslo, Norway
- Founded: 1990
- Headcount: 201-500
- Latest funding type: Acquired
SuperOffice is a company that offers mobile CRM solutions for businesses. They provide software that allows companies to manage customer relationships and improve sales and marketing strategies.
10. Apptivo Inc
- Website: apptivo.com
- Headquarters: Fremont, California, United States
- Founded: 2009
- Headcount: 201-500
Apptivo is a cloud business management software suite that offers complete CRM tools to centralize data. It also provides email marketing features, project management capabilities, and built-in billing software with invoicing features.
11. CloudGaia
- Website: cloudgaia.com
- Headquarters: San Isidro, Buenos Aires, Costa Rica
- Founded: 2016
- Headcount: 201-500
CloudGaia offers customizable sales solutions for businesses of any size and industry. Their platform, Sales Cloud, enables sales teams to access, manage, and update CRM data on the go. With automation features and sales forecasting capabilities, CloudGaia helps optimize sales processes and drive revenue growth. Their AI, big data, and analytics technologies provide valuable insights for data interpretation and predictive analysis. CloudGaia Sales Cloud is tailored to meet the needs of all businesses, offering customer and opportunity management tools to increase productivity and conversion rates.
12. Avectra is Now Abila
- Website: abila.com
- Headquarters: Mclean, Virginia, United States
- Founded: 1982
- Headcount: 51-200
Abila is a company offering membership and CRM solutions. They provide a comprehensive platform for managing customer relationships, fundraising, and event management. Abila's software helps organizations streamline their operations and improve their overall efficiency.
13. Insightly
- Website: insightly.com
- Headquarters: San Francisco, California, United States
- Founded: 2012
- Headcount: 51-200
- Latest funding type: Series C
Insightly is a customer service incubator and beyond pricing platform. They offer CRM, marketing automation, and service/help desk solutions. Insightly helps businesses maximize their investment and streamline their operations. With integrations and premier support, Insightly is an all-in-one solution for sales, startups, small and mid-sized businesses, and enterprises.
14. UNIFY Dots
- Website: unifydots.com
- Headquarters: Seattle, Washington, United States
- Founded: 2016
- Headcount: 201-500
Unify Dots is a supply chain management solution provider specializing in business application software for industries such as telecom, agriculture, and manufacturing. They offer Microsoft Dynamics 365 Sales Automation Software, Field Service Management, Financial Management, and Customer Relationship Management solutions. Their expertise lies in optimizing customer service, streamlining operations, and improving overall business performance.
15. Verb Technology Company, Inc.
- Website: verb.tech
- Headquarters: Newport Beach, California, United States
- Founded: 2012
- Headcount: 201-500
- Latest funding type: Post Ipo Equity
Verb Technology Company, Inc. is a market leader in interactive video-based sales applications. Their Software-as-a-Service (SaaS) platform offers a suite of sales enablement business software products that help businesses attract and engage customers. Available in over 60 countries and 48 languages, their applications are used by large enterprise and small business sales teams. Verb's applications include interactive livestream eCommerce, customer relationship management, learning management, and interactive video mail solutions.
16. ePROMIS Solutions
- Website: epromis.com
- Headquarters: Houston, Texas, United States
- Founded: 1981
- Headcount: 201-500
ePROMIS is a global business management solution provider that offers cloud-based software for various industries. Their products include enterprise resource planning (ERP), customer relationship management (CRM), construction project management, and more. With ePROMIS, businesses can efficiently manage operations, track resources, and ensure compliance with regional regulations. They provide innovative solutions, customizable services, and support for small to large enterprises.
17. DexYP
- Website: thryv.com
- Headquarters: Dallas, Texas, United States
- Founded: 1986
- Headcount: 1001-5000
- Latest funding type: Ipo
Thryv.com offers all-in-one small business management software, providing desktop, tablet, and mobile access to complete business management and exceptional customer service.
18. Kumavision Ag
- Website: kumavision.com
- Headquarters: Markdorf, Baden-Württemberg, Germany
- Founded: 1996
- Headcount: 501-1000
KUMAVISION is a company that offers ERP industry software, CRM solutions, business intelligence, and digital transformation services. They specialize in providing solutions for manufacturing industries, engineering, plant engineering, technical textiles, electronics, high tech, medical technology, retail, service industry, project services providers, real estate developers, and more. They offer customer service, first and second-level support, development consulting, and implementation services. Their products include Microsoft Dynamics, Dynamics 365, Dynamics CRM, Power BI, PowerApps, Power Automate, and Microsoft Office 365.
19. Thryv Australia
- Website: thryv.com.au
- Headquarters: Melbourne, Vic, Australia
- Headcount: 201-500
Thryv is a small business management platform that automates tasks and puts customers at the center of business operations.
20. amoCRM
- Website: amocrm.com
- Headquarters: San Francisco, California, United States
- Founded: 2009
- Headcount: 51-200
- Latest funding type: Acquired
amoCRM is a CRM platform that enables teams to boost sales by utilizing messaging apps.
21. Sente
Sente.pl is a company specializing in the design and implementation of ERP, WMS, and CRM solutions. They offer customized IT solutions for various industries, including retail, manufacturing, e-commerce, and distribution. Their systems help streamline business processes and improve productivity.
Want to find more customer relationship management software companies?
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