The remote IT support industry is characterized by companies offering various technology assistance services to clients without having to be physically present at their location. Solutions range from handling software and network issues, to providing security triggers, ensuring business continuity, and even aiding in digital transformation. With the expanding digital landscape and rising remote work trends, it's projected that this industry will continue to see substantial growth in demand.


Top 21 Remote IT Support Companies

1. Sitel Group

  • Website: sitel.com
  • Headquarters: Miami, Florida, United States
  • Founded: 1985
  • Headcount: 10001+
  • Latest funding type: Acquired
  • LinkedIn

Sitel.com is a leading provider of end-to-end customer experience (CX) services, offering a flexible solution with complete cloud capability. They connect brands to the best CX talent and deliver exceptional customer satisfaction.


2. Bt

  • Website: bt.com
  • Headquarters: London, England, United Kingdom
  • Founded: 1969
  • Headcount: 10001+
  • Latest funding type: Post Ipo Equity
  • LinkedIn

BT is a telecommunications company that offers a wide range of services to businesses. They provide networking solutions, security systems, and digital transformation support. With speeds of up to 900Mbps and tailored smart solutions, BT helps businesses connect their people and places for enhanced productivity and efficiency.


3. Comcast Cable

  • Website: comcast.com
  • Headquarters: Philadelphia, Pennsylvania, United States
  • Founded: 1963
  • Headcount: 10001+
  • LinkedIn

Comcast NBCUniversal is a company that works with startups to transform various sectors and shape future businesses. Through their LIFT Labs program, founders have the opportunity to build relationships and establish long-term commercial partnerships. They offer support, resources, and networking opportunities to help startups thrive.


4. Transcom

  • Website: transcom.com
  • Headquarters: Stockholm, Luxembourg, Sweden
  • Founded: 1995
  • Headcount: 10001+
  • Latest funding type: Acquired
  • LinkedIn

Transcom is a company that offers customer experience solutions to businesses. With a focus on digital channels, they provide CX advisory, customer service, technical support, customer retention, customer acquisition, cross-selling & upselling, and collections services. They aim to improve quality and operational efficiency for their clients.


5. Xiaomi Technology

  • Website: mi.com
  • Headquarters: Beijing, Beijing, China
  • Founded: 2010
  • Headcount: 10001+
  • LinkedIn

Mi.com is a company that offers a wide range of high-quality electronic products including smartphones, tablets, smart home devices, and accessories.


6. VIPKid

  • Website: vipkid.com
  • Headquarters: San Francisco, California, China
  • Founded: 2013
  • Headcount: 10001+
  • LinkedIn

VIPKid offers online English education and teaching opportunities for students and teachers. They provide a global platform for teachers to work from home and connect with students around the world. With a focus on age-centered teaching styles, VIPKid aims to support learning and help students improve their English skills. Through their affiliate and referral programs, they also offer additional benefits and resources for teachers.


7. Edwards Lifesciences

  • Website: edwards.com
  • Headquarters: Irvine, California, United States
  • Founded: 1958
  • Headcount: 10001+
  • Latest funding type: Ipo
  • LinkedIn

Edwards.com is a leading company in the healthcare industry, specializing in heart valves and hemodynamic monitoring. They offer a wide range of products and services designed to fit the needs of healthcare professionals. With a focus on transcatheter and surgical heart procedures, advanced tissue technologies, and remote monitoring solutions, Edwards.com is dedicated to improving patient care and outcomes.


8. Upwork

  • Website: upwork.com
  • Headquarters: San Francisco, California, United States
  • Founded: 2015
  • Headcount: 501-1000
  • Latest funding type: Ipo
  • LinkedIn

Upwork is a talent marketplace that connects businesses with freelancers. It offers a wide range of services in development, design, marketing, writing, translation, customer support, finance, legal, engineering, and architecture.


9. Computacenter

  • Website: computacenter.com
  • Headquarters: Hatfield, Hertfordshire, United Kingdom
  • Founded: 1986
  • Headcount: 10001+
  • Latest funding type: Ipo
  • LinkedIn

Computacenter is a global technology partner trusted by large corporate and public sector organizations. They offer a wide range of IT services, including Security, Cloud, Service Desk, Data Center, and more, to enable digital transformation for their clients.


10. Carters Inc.

  • Website: carters.com
  • Headquarters: Atlanta, Georgia, United States
  • Founded: 1865
  • Headcount: 10001+
  • Latest funding type: Ipo
  • LinkedIn

Carter's is a B2B company providing eRoom and eCatalog solutions for vendors and employees. They offer remote office access, CPSIA COC document management, and PC and Mac client applications.


11. BrightSpring Health Services

BrightSpring Health Services is a leading provider of comprehensive home and community-based health services to complex populations in need of specialized care. They focus on helping people with complex care needs live their best life by offering clinical and pharmacy services, telecare and remote support, and long-term specialty care. With a mission to make a difference in the lives of people and communities, BrightSpring is dedicated to providing excellent care and job opportunities for caregivers, nurses, specialists, administrators, and IT innovators.


12. Fugro

  • Website: fugro.com
  • Headquarters: Leidschendam, South Holland, Netherlands
  • Founded: 1962
  • Headcount: 10001+
  • Latest funding type: Post Ipo Equity
  • LinkedIn

Fugro is a global company offering a wide range of services in the marine and land sectors. They specialize in site characterization, geotechnical surveys, environmental services, asset integrity, and surveying. With expertise in industries such as infrastructure, power, energy, and water, Fugro provides essential data and solutions for various projects.


13. Newrest

  • Website: newrest.eu
  • Headquarters: Toulouse, Occitanie, France
  • Founded: 1996
  • Headcount: 10001+
  • Latest funding type: Private Equity
  • LinkedIn

Newrest is a global leader in multi-sector catering, offering a wide range of services including inflight, buy on board, duty free, catering and remote site, rail, retail, and support services. With operations in 54 countries, the company serves 1,080 million meals daily with the help of its 36,622 employees.


14. GoDaddy

  • Website: godaddy.com
  • Headquarters: Scottsdale, Arizona, United States
  • Founded: 1997
  • Headcount: 5001-10000
  • Latest funding type: Post Ipo Equity
  • LinkedIn

GoDaddy is a global technology company that provides domain registration and web hosting services. They offer a wide range of products and solutions to help individuals and businesses establish and grow their online presence.


15. Fulton County Schools

Fulton County Schools (fultonschools.org) is a school district in Atlanta, Georgia that provides education and support services to students in grades K-12. The district offers a wide range of academic programs, extracurricular activities, and resources to help students succeed in their education


16. ZipRecruiter

  • Website: ziprecruiter.com
  • Headquarters: Santa Monica, California, United States
  • Founded: 2010
  • Headcount: 1001-5000
  • Latest funding type: Post Ipo Debt
  • LinkedIn

ZipRecruiter is a job search platform that connects job seekers with employers. They offer a streamlined application process and personalized job recommendations, saving time for both job seekers and employers.


17. Jack Henry

  • Website: jackhenry.com
  • Headquarters: Monett, Missouri, United States
  • Founded: 1976
  • Headcount: 5001-10000
  • Latest funding type: Ipo
  • LinkedIn

Jack Henry provides technology and support to community and regional banks, helping them manage enterprise risk and thrive in the digital age.


18. JCB India Ltd.

  • Website: jcb.com
  • Headquarters: Ballabgarh, Haryana, India
  • Founded: 1945
  • Headcount: 1001-5000
  • LinkedIn

JCB is a global manufacturer of construction and agricultural equipment. They offer a wide range of products including compact track loaders, wheel loaders, agricultural tractors, and defence products. Their innovative software system, LiveLink, enables remote management of JCB machines. With a focus on sustainability, JCB has developed solutions to reduce emissions and improve air quality. They provide support services, parts, and accessories to customers worldwide.


19. Mitre

  • Website: mitre.org
  • Headquarters: Mclean, Virginia, United States
  • Founded: 1958
  • Headcount: 5001-10000
  • LinkedIn

MITRE is a company focused on cybersecurity vulnerability identification, definition, and cataloging. They offer services and resources related to the CVE Program, including content downloads, CNA onboarding, and transition support. They provide business benefits for CVE Numbering Authorities (CNAs) to join and contribute to the CVE List. MITRE is leading the transition to the all-new CVE website and promoting cybersecurity awareness through their blogs and podcasts.


20. International SOS

  • Website: internationalsos.com
  • Headquarters: Singapore, England, Singapore
  • Founded: 1985
  • Headcount: 10001+
  • Latest funding type: Series Unknown
  • LinkedIn

International SOS is a leading provider of health and security risk management services. They offer support and guidance for organizations and individuals traveling or working abroad. Their services include travel risk management, medical assistance, security solutions, and occupational health programs.


21. Harford County Public Schools

  • Website: hcps.org
  • Headquarters: Bel Air, Maryland, United States
  • Headcount: 5001-10000
  • LinkedIn

HCPS.org is the website for Harford County Public Schools, providing resources and information for students, parents, and staff. It offers education planning guides, access to online learning platforms, enrollment options, tutoring programs, and support for special education. The website also includes information on career readiness, athletics, and community engagement.


Want to find more remote it support companies?


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