The realm of business process outsourcing firms in Alabama is broad and dynamic, offering innovative solutions to businesses across various sectors. These companies specialize in providing services such as IT support, workflow automation, billing and coding, improving not only efficiency but also profitability. By outsourcing functions that are not core to their businesses, companies can focus on strategic growth, product development, and customer-centrism. This industry in Alabama is driven by firms understanding the unique business culture and is positioned to significantly influence the state's economic growth.


Top 22 business process outsourcing companies in Alabama

1. Provalus

  • Website: provalus.com
  • Headquarters: Brewton, Alabama, United States
  • Founded: 2017
  • Headcount: 501-1000
  • LinkedIn

Provalus is a purpose-driven company that aims to elevate under-served communities by creating technology, business, and support careers for undiscovered talent in the U.S. They offer support, business process outsourcing (BPO), and information technology outsourcing (ITO) services. Provalus hires and develops the best and brightest untapped talent in small towns and rural communities to deliver outstanding experiences for clients and end-users alike. They are fueling a new era of technology talent to strengthen America's future.


2. Alden Systems

  • Website: aldensys.com
  • Headquarters: Birmingham, Alabama, United States
  • Founded: 1995
  • Headcount: 51-200
  • LinkedIn

Alden Systems is a service firm that offers Alden One, a comprehensive business process automation platform. Their platform manages and streamlines asset data, providing easy access to third parties. With Alden One, companies can automate workflows, simplify records, and improve communication and billing processes.


3. MEREM Healthcare Solutions

MEREM Healthcare Solutions is dedicated to providing physicians and healthcare organizations with a support system for revenue cycle and operations management needs. They offer services such as billing, coding, auditing, medical credentialing, and revenue improvement. They help their partners reach new heights in business performance by employing innovative strategies and methods.


4. ibml

  • Website: ibml.com
  • Headquarters: Birmingham, Alabama, United States
  • Founded: 1992
  • Headcount: 201-500
  • Latest funding type: Acquired
  • LinkedIn

ibml is a technology company that offers document capture and processing solutions for various industries. They provide high-speed document scanners, intelligent document processing software, and managed services. Their solutions help businesses automate and streamline their document management processes, resulting in increased efficiency and reduced costs.


5. Lis365

  • Website: lis365.com
  • Headquarters: Dothan, Alabama, United States
  • Founded: 2000
  • Headcount: 51-200
  • LinkedIn

AXGuru provides cutting-edge technologies to organizations in retail, manufacturing, healthcare, marketing, government, hospitality, and education. We offer Microsoft Dynamics AX, Business Central, Power BI, and CRM. Our solutions include implementation & upgrade, business process consulting, software customization, testing, compliance & assurance, data management & migration, and training & education.


6. Northeast Alabama Health Services

  • Website: neahsi.com
  • Headquarters: Fort Payne, Alabama, United States
  • Founded: 1978
  • Headcount: 11-50

Neahsi is a company offering a service that requires verification of a request. The company enables its customers to ensure that their requests are legitimate before taking any action.


7. DEFTEC Corporation

  • Website: deftec.com
  • Headquarters: Huntsville, Alabama, United States
  • Founded: 2012
  • Headcount: 51-200
  • LinkedIn

Deftec.com is a company that offers a range of professional services and solutions. They provide expertise in various industries and strive to deliver high-quality results to their clients.


8. MSB Analytics, Inc.

  • Website: msbainc.com
  • Headquarters: Huntsville, Alabama, United States
  • Founded: 2006
  • Headcount: 11-50
  • LinkedIn

MSB Analytics, Inc. is a professional services company that specializes in providing high-quality, analysis-based business and technical services to both government and commercial customers.


9. WhiteSky Communications

  • Website: whitesky.us
  • Headquarters: Northport, Alabama, United States
  • Founded: 2008
  • Headcount: 51-200
  • Latest funding type: Acquired
  • LinkedIn

Whitesky.us is a company that provides corporate support services to businesses. They offer a range of solutions tailored to meet the needs of their clients.


10. Fulfyld

  • Website: fulfyld.com
  • Headquarters: Harvest, Alabama, United States
  • Founded: 2014
  • Headcount: 51-200
  • LinkedIn

Fulfyld is an efficient 3PL eCommerce order fulfillment partner company that offers streamlined warehousing and fulfillment services to expand businesses. They handle logistics and warehousing operations, allowing businesses to focus on core tasks. With Fulfyld, customers benefit from endless warehousing scalability and seamless integrations with all major eCommerce software.


11. MedVoice Inc

MedVoice is unlike any other service provider you will find across the globe. Our services not just add value to our clients’ business but also help them in accomplishing their long-term vision. Our years of experience and expertise help us attain a deep insight into the requirements of every customer. We understand that no two requirements are alike and this is precisely why we provide customized services through our profound knowledge. If you wish to get your business streamlined, look no further


12. Simpeo

  • Website: simpeo.com
  • Headquarters: Birmingham, Alabama, United States
  • Founded: 2018
  • Headcount: 11-50
  • Latest funding type: Acquired
  • LinkedIn

Simpeo is a business solutions company that specializes in simplifying payroll, benefits, HR, and compliance for small businesses. They offer comprehensive services to handle all aspects of employee compensation and legal requirements, allowing business owners to focus on their core operations.


13. Facilities Maintenance Group, INC.

  • Website: fmgi.biz
  • Headquarters: Albertville, Alabama, United States
  • Headcount: 11-50
  • LinkedIn

FMGI is a company that offers services in an undisclosed industry. It provides solutions to businesses to improve efficiencies and optimize their resources.


14. Farrell Corportation

  • Website: nalcc.com
  • Headquarters: Decatur, Alabama, United States
  • Headcount: 11-50
  • Latest funding type: Acquired
  • LinkedIn

Nalcc is a company that offers solutions to clients through a range of services that are designed to streamline operations, increase efficiency, and reduce costs.


15. Herdt Consulting, Inc.

Herdt Consulting is a Veteran-Owned Small Business that provides solutions and mentorship to help clients navigate complex business and organizational challenges.


16. KnowledgePath Consulting

  • Website: kpcteam.com
  • Headquarters: Birmingham, Alabama, United States
  • Founded: 1989
  • Headcount: 51-200
  • LinkedIn

KnowledgePath is a management consulting firm focused on technology-enabled business improvements and time-to-value. They guide companies through ERP modernizations and full business transformations, ensuring that their people, processes, and technology work seamlessly together. With over 30+ years of experience across 50 ERP solutions, they offer proven expertise for industry-specific needs and goals. Their TrueNorth™ methodology and Customer Success Program maximize time-to-value for their clients.


17. AXGuru

  • Website: axguru.com
  • Headquarters: Dothan, Alabama, United States
  • Founded: 2012
  • Headcount: 51-200
  • LinkedIn

AXGuru is a competitive leader in providing cutting-edge technologies for organizations in various industries. They offer solutions such as Dynamics 365 for Finance and Operations, Power BI, and Microsoft Dynamics AX. Their services include implementations, upgrades, software testing, compliance and assurance, data management, and migration. They cater to industries like retail, manufacturing, healthcare, marketing, sales, government, hospitality, and education.


18. Trigon Cyber

Trigon Cyber® is a company that focuses on solving customers' most difficult problems by delivering innovative products and technologies. They offer services such as model-based systems engineering, digital engineering, DoD architecture framework, business process re-engineering, AI & machine learning, program & technology protection, and cybersecurity.


19. Business Systems & Consultants, Inc.

Business Systems & Consultants Inc. (BSC) offers document scanning services and digital transformation solutions throughout the Southeast region of the United States. They provide a wide range of services including document scanning, microfilm & microfiche scanning, data entry, and image migration. BSC serves various industries such as architecture/contracting, education, government, healthcare, insurance, library/archives, manufacturing, and utilities.


20. Perdue Inc.

  • Website: perdueinc.me
  • Headquarters: Birmingham, Alabama, United States
  • Founded: 2010
  • Headcount: 1-10
  • LinkedIn

Perdue Inc. is a business consulting company that helps businesses grow their brand awareness. They offer tools for growth and expansion, empowering their clients' teams. They provide personalized guidance and support to their clients.


21. AdvisorsMD

AdvisorsMD is a healthcare consulting firm that provides strategic solutions to streamline and improve processes, generate new referrals and new patients for physicians, and enhance the quality of patient care while promoting growth.


22. Alfa Insurance

Alfa Insurance is an insurance company that provides coverage for auto, home, property, life, farm, business, health, and dental. They offer a range of insurance options and have a claims process in place to assist customers in case of unexpected events. With a focus on affordability and customer support, Alfa aims to protect individuals and their belongings.


Want to find more business process outsourcing companies?


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...and a lot more!