Top 22 Alternatives to Tidio Explored
Top 22 Alternatives to Tidio Explored
Tidio is a renowned platform that offers customer engagement solutions through its live chat and chatbot services. Its capabilities help retailers increase conversion rates, generate more sales, and ultimately increase revenue. The industry brims with similar companies offering technological solutions aimed at improving communication between clients and businesses. The sector has businesses ranging from customer service outsourcing like Simplr to region-specific service providers such as CCIG. As chatbots and live chat become essential in modern business, more innovative alternatives to Tidio continue to emerge, pushing the industry boundaries.
Top 22 Tidio alternatives
1. Simplr
- Website: simplr.ai
- Headquarters: Nashville, Tennessee, United States
- Founded: 2017
- Headcount: 51-200
- Latest funding type: Series A
Simplr is a customer service outsourcing company that provides 24/7 US-based support. They offer a combination of AI-enabled platforms and human talent to engage, convert, and retain customers. With a focus on industries like retail, e-commerce, restaurants, SaaS, and technology, Simplr helps businesses increase revenue and improve customer satisfaction while eliminating inefficiencies.
2. Ccig
- Website: ccig.pl
- Headquarters: Wrocław, Dolnoslaskie, Poland
- Founded: 2002
- Headcount: 1001-5000
CCIG is a leading provider of call center and customer service solutions in Poland. With over 20 years of experience, we specialize in customer support, telemarketing, multilingual services, and back-office operations. We offer a range of services such as live chat, chatbot, voicebot, videochat, and social media support. Our clients include top companies in Poland and worldwide.
3. Cywyc
CYWYC is a company that offers performance-focused technologies to boost business growth. They provide services in live-chat solutions and chatbot expertise, helping businesses optimize their website performance and enhance customer satisfaction. With a team of qualified operators, CYWYC offers personalized customer service to increase conversions and maximize sales. Their services are tailored to various industries, ensuring a seamless and satisfactory customer experience.
4. HelpGrid
- Website: helpgrid.com
- Headquarters: Wilmington, Delaware, United States
- Founded: 2015
- Headcount: 51-200
HelpGrid is an all-in-one call center that provides customer service solutions to businesses. With a focus on recovering sales and improving customer satisfaction, HelpGrid offers seamless integration with stores, custom integration options, and support through phone, email, and chat channels. Their unique software and dedicated sales agents aim to maximize order value and conversion rates. With a team of inbound support experts, HelpGrid ensures quick response times and efficient customer support. They have received positive testimonials from leading companies, highlighting their effectiveness in recovering abandoned carts and generating revenue.
5. Dashly
- Website: dashly.io
- Headquarters: Wilmington, Delaware, United States
- Founded: 2018
- Headcount: 11-50
Dashly.io is a conversational marketing platform that helps businesses turn website traffic into leads. With features like live chat, chatbots, and triggered email campaigns, Dashly automates lead generation and engages users through various channels. The platform also integrates with over 30 CRM, analytics, and CMS tools for seamless data management. Dashly's solutions cater to marketing, support, and sales teams, offering features like knowledge base, pop-ups, and marketing automation. The company aims to help businesses improve customer satisfaction, increase conversions, and boost sales.
6. Kindly
Kindly.ai is a company that provides Conversational AI solutions. Their platform allows businesses to implement advanced chatbots that can automate customer support processes and provide personalized recommendations to increase sales. With Kindly, companies can improve their customer experience, generate inbound leads, and optimize conversions. The platform is user-friendly, intuitive, and requires no coding skills. Kindly offers multilingual capabilities and seamless integration with other systems.
7. Comm100
- Website: comm100.com
- Headquarters: Vancouver, British Columbia, Canada
- Founded: 2009
- Headcount: 51-200
Comm100 is a company that offers omnichannel customer engagement solutions. They provide a partner-focused SaaS platform that enables clients' customers to communicate through various channels. Their offerings include live chat, bots, automation, ticketing, messaging, social media integration, and knowledge base. They prioritize security and privacy compliance, offer integrations with CX ecosystems, and ensure high availability. Comm100 serves various industries, including higher education, banking, finance, insurance, government, and healthcare.
8. Infoset
- Website: infoset.app
- Headquarters: İstanbul, Kartal, India
- Founded: 2020
- Headcount: 11-50
- Latest funding type: Seed
Infoset.app offers comprehensive cloud call center, customer support, smart live chat, and sales management solutions. With an easy-to-use cloud phone system, no-code live chat and chatbot software, and all-in-one customer support and sales management features, Infoset empowers support teams to resolve customer issues faster and engage visitors for sales and support.
9. eBanqo, Inc.
- Website: ebanqo.com
- Headquarters: Alpharetta, Georgia, United States
- Founded: 2019
- Headcount: 11-50
- Latest funding type: Pre Seed
eBanqo.com offers an AI-powered conversational AI platform for sales and support. They provide solutions to extend live chat services beyond websites, allowing customers to chat in real-time across multiple messaging apps. With features like AI chatbots, live chat, and integrations with existing backend systems, eBanqo helps businesses build stronger customer relationships and increase revenue through conversations.
10. BiteSpeed
- Website: bitespeed.co
- Headquarters: Gurgaon, Haryana, India
- Founded: 2019
- Headcount: 11-50
- Latest funding type: Seed
BiteSpeed is a company that offers WhatsApp marketing and omnichannel support services for e-commerce businesses. They help businesses build a WhatsApp subscribers list, personalize messaging at scale, and measure return on investment. Their services include chatbots, analytics, bulk messaging, and multi-channel tools.
11. ServiceBell
- Website: servicebell.com
- Headquarters: New York, New York, United States
- Founded: 2021
- Headcount: 11-50
ServiceBell is a platform that provides real-time visitor engagement on websites. It offers features such as live chat, scheduling, outbound messaging, and chatbots. The platform also includes reporting and analytics capabilities.
12. LTVplus
- Website: ltvplus.com
- Headquarters: Brandon, Florida, United States
- Founded: 2017
- Headcount: 201-500
LTVplus.com is a company that offers dedicated customer support agents to businesses, helping them provide excellent customer service and improve service levels. They specialize in services such as cart abandonment recovery, failed payment recovery, live chat support, and multilingual customer service. With their team of skilled agents, businesses can increase sales, customer satisfaction, and retention rates.
13. Ravience
- Website: ravience.co
- Headquarters: Denver, Colorado, United States
- Founded: 2021
- Headcount: 11-50
Ravience is a provider of managed live chat services that enhance on-page conversions. They offer custom customer experience solutions to help online businesses scale, including pre-sales support, post-sales technical and customer support, and self-service knowledgebase. Their hybrid human + AI chatbot combines the best of human and AI-powered technology. Ravience has served various industries such as consumer tech, SaaS, consumables, real estate, and healthcare.
14. Olark
- Website: olark.com
- Headquarters: Ann Arbor, Michigan, United States
- Founded: 2008
- Headcount: 11-50
- Latest funding type: Seed
Olark is a live chat software company that helps businesses engage with their customers in real time. The company offers customizable chatbots, real-time engagement tools, and customer support features.
15. ChatGen.ai
- Website: chatgen.ai
- Headquarters: Los Angeles, California, United States
- Founded: 2018
- Headcount: 51-200
- Latest funding type: Pre Seed
ChatGen is a hybrid chatbot platform that offers cutting-edge solutions for customer acquisition and conversational sales.
16. LimeChat
- Website: limechat.ai
- Headquarters: Bangalore, Karnataka, India
- Founded: 2020
- Headcount: 51-200
- Latest funding type: Seed
LimeChat.ai provides highly accurate responses to customer inquiries, automating 70% of customer queries through deep integration with Shopify and logistics partners.
17. Webspecia
- Website: webspecia.in
- Headquarters: Dehradun, Uttarakhand, India
- Founded: 2012
- Headcount: 11-50
Webspecia.in is a company that helps businesses grow by providing tools to automate their marketing and customer communication. They offer services such as package dispatch updates via WhatsApp, sending abandoned cart notifications with offers, and building chatbots for businesses. Their powerful integrations with platforms like Shopify and WooCommerce make it easy for businesses to streamline their operations and generate sales.
18. MarketLinc
- Website: marketlinc.com
- Headquarters: San Francisco, California, United States
- Founded: 1988
- Headcount: 201-500
MarketLinc is a company that offers AI-assisted live sales agents and turnkey chat solutions to help convert more website visitors into customers. They provide a pay-for-performance model where clients only pay for proven results.
19. Smartsupp
- Website: smartsupp.com
- Headquarters: Brno, South Moravia, Czechia
- Founded: 2013
- Headcount: 11-50
- Latest funding type: Seed
Smartsupp.com is a customer engagement platform that offers live chat, chatbots, and video recordings. It helps businesses connect with visitors and convert them into loyal customers.
20. iAdvize
- Website: iadvize.com
- Headquarters: Nantes, France, France
- Founded: 2010
- Headcount: 51-200
- Latest funding type: Grant
iAdvize is a company that offers a range of customer engagement solutions. They provide tools and services for businesses to interact with their customers through multiple channels, including live chat, messaging apps, and social media. With their platform, businesses can improve customer satisfaction, increase sales conversions, and enhance overall customer experience.
21. Patch Customer Retention
- Website: patchretention.com
- Headquarters: North Salt Lake City, Utah, United States
- Founded: 2010
- Headcount: 11-50
Patch Retention offers an all-in-one customer retention platform that helps businesses increase customer engagement and sales. With real-time live chat, customized rewards, and automated customer journeys, Patch Retention allows businesses to identify customer behavior, target the right customers, and reinforce customer loyalty.
22. Arena
- Website: arena.im
- Headquarters: San Francisco, California, United States
- Founded: 2017
- Headcount: 11-50
- Latest funding type: Series A
Arena is a conversation platform that helps consumer enterprises increase engagement and revenue. They offer features such as 1:1 messages, polls, Q&A, and conversion cards.
Want to find more Tidio alternatives?
If you want to find more companies like Tidio that provide services ranging from AI-enabled platforms to multi-lingual customer support you can do so with Inven. This list was built with Inven and there are hundreds of companies like these globally.
With Inven you'll also get to know the company's:
- Ownership: Which of these are private equity backed? Which are family-owned?
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