Analyzing Top 22 Alternatives to Usersnap
Analyzing Top 22 Alternatives to Usersnap
Usersnap operates in the ever-evolving customer feedback industry, offering a dynamic platform used by renowned companies to fuel their engagement and improve service. The platform is known for its micro surveys and advanced targeting tools that facilitate an accurate understanding of user needs and issues. This industry has a crowded competitive landscape, with each contender offering unique tools to aid in customer feedback collection and analysis. Companies like Survicate, Apptentive, and Appcues, all offer intriguing alternatives to Usersnap. The industry's future lies within the realm of AI-assisted analytics and personalized customer experience optimization.
Top 22 Usersnap alternatives
1. Survicate
- Website: survicate.com
- Headquarters: Warsaw, Massachusetts, United States
- Founded: 2013
- Headcount: 11-50
- Latest funding type: Series Unknown
Survicate is a survey platform that helps companies collect customer feedback and improve their products and services. With a wide range of survey templates and integrations with popular tools, Survicate makes it easy to gather insights and make data-driven decisions.
2. Apptentive
- Website: apptentive.com
- Headquarters: Seattle, Washington, United States
- Founded: 2011
- Headcount: 51-200
- Latest funding type: Acquired
Apptentive is a company that provides customer feedback management solutions for mobile apps. They help brands listen to customers, act on feedback, and improve the mobile experience. With features like sentiment analysis, ratings and reviews, surveys, and analytics, Apptentive empowers businesses to target engaged customers, drive customer retention, and enhance product roadmaps.
3. Appcues
- Website: appcues.com
- Headquarters: Boston, Massachusetts, United States
- Founded: 2013
- Headcount: 51-200
- Latest funding type: Debt Financing
Appcues is a customer engagement platform that helps businesses create personalized user experiences and drive product adoption. With Appcues, companies can easily build and launch in-app messages and tooltips, gather user feedback, and analyze user behavior to improve customer onboarding and retention.
4. Mesh01
- Website: mesh01.com
- Headquarters: Nashua, New Hampshire, United States
- Founded: 2010
- Headcount: 11-50
MESH01 is a product testing platform that connects customer feedback and drives brand growth. It offers a subscription-based solution that supports every stage of the product testing process, including expert testing coordinators, market researchers, and analysts. With MESH01, companies can collect actionable insights from target customers and apply them to product development. Trusted by recognized brands, MESH01 provides complete visibility across departments and helps identify opportunities for product improvement.
5. Informizely
- Website: informizely.com
- Headquarters: Amsterdam, North Holland, Netherlands
- Founded: 2014
- Headcount: 11-50
Informizely provides a complete survey platform for customer feedback and insights. Their solutions include website surveys, email surveys, feedback buttons, embedded surveys, and more.
6. Zeda.io
- Website: zeda.io
- Headquarters: Bay Area, California, United States
- Founded: 2021
- Headcount: 11-50
- Latest funding type: Seed
Zeda.io is a product management software that helps businesses collect, analyze, plan, and execute their product lifecycle more efficiently. It offers features like feedback collection, customer insights, roadmap planning, and integration with various tools. With Zeda.io, product managers can streamline their processes and make data-driven decisions to drive business outcomes.
7. Referanza
- Website: referanza.com
- Headquarters: Norrmalm, Stockholm County, Sweden
- Founded: 2015
- Headcount: 11-50
- Latest funding type: Series Unknown
Referanza is a customer feedback and referral marketing platform that helps businesses acquire new customers through a referral program and increase engagement with personalized messages. It offers a two-question NPS and feedback survey to track customer experience and loyalty, and allows businesses to reward advocates when they refer a friend to increase their customer base at a low acquisition cost.
8. Sprig
- Website: sprig.com
- Headquarters: San Francisco, California, United States
- Founded: 2018
- Headcount: 51-200
- Latest funding type: Series B
Sprig is a product research platform that helps companies gain valuable insights about their customers. It offers tools to record participant screens, collect user feedback, and analyze data. With advanced targeting and AI analysis, Sprig enables businesses to optimize their product development process and improve user satisfaction.
9. SurveyGizmo
- Website: surveygizmo.com
- Headquarters: Boulder, Colorado, United States
- Founded: 2006
- Headcount: 51-200
SurveyGizmo is a platform that provides online survey software and data analysis tools. With SurveyGizmo, businesses can easily create and distribute surveys, collect and analyze responses, and generate reports to gain valuable insights.
10. eKomi - The Feedback Company
- Website: ekomi.com
- Headquarters: Berlin, Berlin, Germany
- Founded: 2008
- Headcount: 201-500
- Latest funding type: Series Unknown
ekomi.com is a customer feedback and online reputation management platform based in Berlin. They provide seller ratings and reviews, helping businesses improve their online reputation. They also offer services such as customer experience management and customer satisfaction surveys.
11. Thematic
- Website: getthematic.com
- Headquarters: San Francisco, California, New Zealand
- Founded: 2016
- Headcount: 11-50
- Latest funding type: Seed
Thematic is a feedback analytics platform that helps fast-growing products uncover themes and sentiment in their datasets with AI. It offers tools to slice and dice feedback, analyze text and sentiment, and modify themes. Thematic enables businesses to turn unstructured feedback into actionable intelligence.
12. AskNicely
- Website: asknicely.com
- Headquarters: Portland, Oregon, United States
- Founded: 2014
- Headcount: 51-200
- Latest funding type: Series B
AskNicely is a customer experience platform that helps service businesses collect and act on customer feedback in real-time. Their platform allows businesses to understand where they meet their service standards and where they need improvement. By capturing positive reviews and addressing negative ones, AskNicely helps businesses enhance their customer experience.
13. Forever Living
- Website: surveyheart.com
- Headquarters: Peshawar, Kpk, Pakistan
- Headcount: 51-200
Surveyheart.com is an online platform that allows users to create and customize surveys and questionnaires. It offers a simple and user-friendly interface, offline form-building capabilities, and the ability to export survey results. The platform also provides themes and templates to enhance readability and increase response rates.
14. Upshot.ai
Upshot.ai is a customer engagement and feedback platform that helps businesses collect valuable insights through in-app micro surveys. They offer a range of features, such as configuring surveys, designing engagement campaigns with multimedia content, and accessing analytical reports. With their unique array of engagement actions, businesses can create personalized relationships with customers and boost digital revenue streams.
15. Alchemer
- Website: alchemer.com
- Headquarters: Louisville, Colorado, United States
- Founded: 2006
- Headcount: 51-200
- Latest funding type: Acquired
Alchemer is a survey software company that provides solutions for market researchers and CX professionals. They offer professional services to help create and deploy survey systems, as well as training and support. Alchemer enables companies to become customer-centric by gathering feedback and transforming it into actionable insights. Their platform integrates with existing business intelligence applications, sales software, and analytics tools. They serve individuals, small teams, enterprises, and SMBs across various industries.
16. SurveyMonkey
- Website: surveymonkey.com
- Headquarters: San Mateo, California, United States
- Founded: 1998
- Headcount: 1001-5000
SurveyMonkey is an online survey tool that allows businesses to collect data from customers and share it within their organization. With SurveyMonkey, businesses can contact customers, gather and analyze feedback, and improve their results. It offers a wide range of survey templates and subscription plans to meet the needs of different businesses.
17. Medallia
- Website: medallia.com
- Headquarters: San Francisco, California, United States
- Founded: 2001
- Headcount: 1001-5000
- Latest funding type: Acquired
Medallia is a global leader in experience management, offering the #1 Experience Platform. They provide complete and modern listening, action-oriented analytics, and integrations to help businesses act, learn, and transform. Their solutions optimize contact centers, improve customer and employee experiences, and drive digital transformation.
18. Chameleon
- Website: chameleon.io
- Headquarters: San Francisco, California, United States
- Founded: 2015
- Headcount: 11-50
Chameleon.io offers a product adoption platform designed to enhance user activation, adoption, and retention. With in-app messaging, custom CSS styling, and powerful tours, Chameleon helps companies drive product success and reduce support tickets.
19. Typeform
- Website: typeform.com
- Headquarters: Barcelona, Catalunya, Spain
- Founded: 2012
- Headcount: 201-500
- Latest funding type: Series C
Typeform is an online platform that allows users to create and share interactive forms, surveys, and quizzes. It offers a simple and intuitive interface for building customized forms, and provides various features like logic branching, question types, and integrations with other tools.
20. Reputation
- Website: reputation.com
- Headquarters: San Ramon, California, United States
- Founded: 2006
- Headcount: 501-1000
- Latest funding type: Private Equity
Reputation.com is a platform that helps businesses manage their online reputation. They offer solutions for managing business listings, tracking and responding to reviews, conducting surveys, and monitoring social media posts. With their help desk ticketing software and competitive intelligence tools, businesses can improve customer satisfaction and attract new customers.
21. GetFeedback (by SurveyMonkey)
- Website: getfeedback.com
- Headquarters: San Francisco, California, United States
- Founded: 2013
- Headcount: 11-50
- Latest funding type: Acquired
GetFeedback.com is a company that provides a platform for collecting and analyzing customer feedback. They offer solutions for businesses to measure customer satisfaction and improve customer experience.
22. OneDirect
- Website: getonedirect.com
- Headquarters: Bangalore, Karnataka, India
- Founded: 2013
- Headcount: 51-200
- Latest funding type: Acquired
OneDirect is a messaging cloud platform that offers a 360-degree view of distinct functions within an organization. It helps businesses to ace customer engagement with the fastest communication channel, trigger feedback surveys across the customer journey, and combine AI chatbots with human-driven live chat. The platform also enables businesses to set up a command center with powerful visualizations and real-time trends for data-driven decisions.
Want to find more Usersnap alternatives?
If you want to find more companies like Usersnap that offer unique solutions for managing and utilizing customer feedback you can do so with Inven. This list was built with Inven and there are hundreds of companies like these globally.
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