Assessing Top 23 Gupshup Competitors
Assessing Top 23 Gupshup Competitors
Gupshup.io is a renowned Conversational Messaging Platform that assists businesses in engaging with consumers across over 30 diverse messaging channels. Used for commerce, marketing, and customer support, Gupshup stands as a significant player in the digital communication ecosystem. The market is rich with competitors offering distinct features and services. Companies like Direct Messenger, Infobip, and Haptik have become prominent adversaries, accelerating the industry's growth by backdrop of innovation. As messaging platforms become more integral to businesses globally, the landscape is likely to become more diverse and competitive.
Top 23 Gupshup competitors
1. Direct Messenger
- Website: direct-messenger.com
- Headquarters: Groningen, Groningen, Netherlands
- Founded: 2019
- Headcount: 11-50
Direct-Messenger is an all-in-one conversational platform that provides an effective solution for messaging, advertising, and customer service for businesses. It offers managed and creative services that help organizations overcome social messaging and creative production challenges.
2. Infobip
- Website: infobip.com
- Headquarters: London, England, United Kingdom
- Founded: 2006
- Headcount: 1001-5000
- Latest funding type: Debt Financing
Infobip is a global communications platform that enables businesses to connect and engage with their customers through various channels like SMS, WhatsApp, email, and more. They offer solutions for telecoms, healthcare, eCommerce, and other industries, providing services such as customer service automation, omnichannel marketing automation, and cloud contact center solutions.
3. Haptik
- Website: haptik.ai
- Headquarters: New York, New York, India
- Founded: 2013
- Headcount: 201-500
- Latest funding type: Acquired
Haptik.ai is a conversational AI company that provides solutions to increase revenue, retention, and conversions through automated conversations. They offer products such as Agent Assist, Linguist Pro, and Multilingual Assistants to help businesses optimize their customer interactions and drive commerce. With a focus on platforms like WhatsApp, Facebook Messenger, and Instagram, Haptik enables seamless transactions and delivers personalized buying guidance. Their AI-powered chatbots, integrated with advanced natural language understanding, offer 24/7 support and generate leads for various industries.
4. Chat360
- Website: chat360.io
- Headquarters: Pune, Maharashtra, India
- Founded: 2020
- Headcount: 11-50
Chat360.io is a leading provider of conversational AI chatbot builder solutions. They offer an omnichannel platform that enables enterprises to enhance conversion, customer engagement, and support. With their no-code platform and robust integrations, businesses can automate their sales, marketing, and support efforts on preferred channels like WhatsApp, Facebook Messenger, Instagram DMs, and websites. They provide solutions for various industries and help businesses generate leads, increase ROI, and improve customer experience.
5. Kait.ai
- Website: kait.ai
- Headquarters: Qublah Area, Kuwait City, Kuwait
- Founded: 2017
- Headcount: 11-50
- Latest funding type: Seed
Kait.ai is an AI-powered conversational platform that helps businesses connect with their clients through various communication channels, including social media platforms, messaging apps, and websites. It offers features such as a shared team inbox, automated messaging, personalized customer experiences, and AI-powered chatbots.
6. Topfived Inc.
- Website: topfived.com
- Headquarters: Atlanta, Georgia, United States
- Founded: 2018
- Headcount: 11-50
Topfived is a conversational moments platform providing solutions for businesses to engage with customers via messaging, SMS and AI chatbots.
7. Clickatell
- Website: clickatell.com
- Headquarters: Downtown Redwood City, California, United States
- Founded: 2000
- Headcount: 201-500
Clickatell is a global leader in Chat Commerce and SMS messaging solutions. They help businesses engage with customers through personalized interactions, automation, live agent support, and secure transactions. With over 20 years of innovation, Clickatell enables convenient and contact-free payments, enhancing the customer experience. They empower brands to transact with customers anytime, anywhere.
8. Meera Conversational AI
- Website: meera.ai
- Headquarters: Vancouver, British Columbia, Canada
- Founded: 2018
- Headcount: 11-50
Meera is a conversational text messaging platform designed to automate human-like messaging at scale, increasing conversions and accelerating sales cycles.
9. Snatchbot.me
- Website: snatchbot.me
- Headquarters: Hertzlia Pituach, Illinois, United States
- Founded: 2015
- Headcount: 51-200
SnatchBot is a platform that offers chatbot solutions to enhance customer experiences and automate processes. With their Natural Language Processing capabilities, chatbots can hold intelligent conversations and act accordingly. The platform supports various industries including customer service, financial services, hospitality, IT, brands, e-commerce, healthcare, airline, IoT, education, government, and insurance.
10. ubisend
- Website: ubisend.com
- Headquarters: Norwich, Norfolk, United Kingdom
- Founded: 2016
- Headcount: 11-50
- Latest funding type: Acquired
ubisend is a platform for conversational AI, offering solutions for building bespoke chatbots, virtual assistants, and process automation. They provide enterprise-grade infrastructure and professional services for the deployment of chatbots, live chat, ticketing, and RPA experiences at scale.
11. Quiq
- Website: quiq.com
- Headquarters: Bozeman, Montana, United States
- Founded: 2015
- Headcount: 51-200
- Latest funding type: Series C
Quiq is a conversational AI platform that helps businesses transform their contact centers into a business driver. With AI-assisted agent software and next-generation contact center solutions, Quiq enables businesses to build stronger customer relationships and provide frictionless customer experiences.
12. Cunnekt
- Website: cunnekt.com
- Headquarters: Noida, Uttar Pradesh, India
- Founded: 2015
- Headcount: 51-200
Cunnekt offers a WhatsApp-based communication and engagement platform for businesses to reach their target customers with personalized messages, automated notifications, and multi-agent customer support. It enables real-time updates on transactions, account balances, product recommendations, and loyalty program alerts.
13. Persado
- Website: persado.com
- Headquarters: New York, New York, United States
- Founded: 2012
- Headcount: 201-500
- Latest funding type: Series C
Persado is a company that specializes in Motivation AI, offering a platform that leverages machine learning to emotionally engage individuals and activate behavior. They provide personalized digital communications at scale and help brands understand customer motivation. Their solutions cater to various industries including financial services, retail, healthcare, and telecommunications.
14. Chatfuel
- Website: chatfuel.com
- Headquarters: San Francisco, California, United States
- Founded: 2015
- Headcount: 11-50
- Latest funding type: Seed
Chatfuel is a customer support and sales automation platform that allows businesses to answer FAQs, recommend products, collect user feedback, and send reengage messages. No coding or special skills required.
15. Viber
- Website: viber.com
- Headquarters: Limassol, Limassol, Cyprus
- Founded: 2010
- Headcount: 201-500
- Latest funding type: Acquired
Viber.com is a platform that offers a variety of services including messaging, calling, and promotional stickers. It aims to connect people globally through its communication features.
16. Drips
- Website: drips.com
- Headquarters: Akron, Ohio, United States
- Founded: 2014
- Headcount: 51-200
- Latest funding type: Series Unknown
Drips is a platform that helps companies communicate with their consumers thoughtfully. They offer a conversational outreach program featuring AI-powered SMS, scheduled calling, and voicemail messages to drive 1:1 conversations at scale during critical moments in the consumer journey.
17. Hubtype
- Website: hubtype.com
- Headquarters: Barcelona, Catalonia, Spain
- Founded: 2016
- Headcount: 11-50
- Latest funding type: Seed
Hubtype is a company that offers a suite of tools and features for building, testing, and deploying both automated and agent-based conversational apps at scale. They provide a messaging-first helpdesk, a drag and drop flow builder, and an analytics suite to help businesses improve customer service automation and user experiences.
18. Community.com
- Website: community.com
- Headquarters: Santa Monica, California, United States
- Founded: 2014
- Headcount: 51-200
- Latest funding type: Series Unknown
Community.com is a text message software and SMS solution provider. They help businesses manage their audience, grow their audience, and measure results through real conversations. Trusted by Fortune 500 companies and small businesses, Community.com offers integrations, compliance, and deliverability solutions. Their focus is on building genuine relationships and engaging at scale through text messaging.
19. Bluefish Ai
- Website: bluefish.ai
- Headquarters: Dallas, Texas, United States
- Founded: 2018
- Headcount: 11-50
Bluefish.ai is a chatbot platform that enables businesses to create custom virtual assistants to communicate with customers, employees, and partners via messaging platforms, easing the workload for the team. They offer solutions across multiple industries, including retail, healthcare, manufacturing, membership portals, and hospitality.
20. Auronix
- Website: auronix.com
- Headquarters: Miguel Hidalgo, Mexico City, Mexico
- Founded: 1994
- Headcount: 51-200
- Latest funding type: Debt Financing
Auronix is a company that specializes in improving customer experiences through conversational messaging platforms. They offer solutions for retail, e-commerce, banking, and telecommunications industries, helping businesses communicate with their customers through channels like WhatsApp, Facebook Messenger, and SMS. With their technology, businesses can create personalized, interactive, and visually rich interactions that enhance customer satisfaction and increase engagement. Auronix has a wide range of clients, including Totalplay, Fintonic, and HSBC, who have seen significant improvements in their customer service and sales outcomes.
21. Spectrm
- Website: spectrm.io
- Headquarters: Berlin, Berlin, Germany
- Founded: 2016
- Headcount: 51-200
- Latest funding type: Series A
Spectrm is the conversational marketing platform that powers many of the world's leading chatbots. From disruptors to Fortune 100 companies, teams rely on Spectrm’s platform, conversational AI and customer success to design experiences their customers. The era of chatbot hype is over. Personalizing customer experience at scale in 1:1 conversations is a reality. The future of commerce is conversational and the opportunities are limitless. Our mission is to give you superpowers to build a bot that your customers love. Think of Spectrm as mission control for launching your brand into the conversational marketing stratosphere. Our approach is simple. Great tech makes it possible. Great humans make it successful. Conversational marketing is a new frontier. Unlock its full potential by combining your creativity with our powerful marketing technology and experienced human touch. We empower you with all the tools you need to crush your marketing goals. With dedicated customer success that supports you with best practices every step of the way. Brands all over the world trust Spectrm to have better conversations with their customers. Want to build customer relationships that convert at scale with and launch a chatbot you’re proud of? Get in touch.
22. Exairon
- Website: exairon.com
- Founded: 2020
- Headcount: 11-50
- Latest funding type: Seed
Exairon offers an AI-powered customer experience platform that automates customer resolutions to enhance customer satisfaction. The platform enables businesses to connect digital channels, build hybrid teams, empower with AI, personalize interactions, engage customers, and integrate seamlessly. Exairon helps businesses attract visitors, grow their business with WhatsApp, and gain valuable insights. Their solutions include ready-to-use templates and a multilingual customer experience, ensuring personalized support. Trusted by global brands, Exairon's Machinas are trained to assist sales and support teams, providing efficient and scalable customer interactions.
23. Syndeo.cx
- Website: syndeo.cx
- Headquarters: Belfast, Belfast, Australia
- Founded: 2017
- Headcount: 11-50
- Latest funding type: Seed
Syndeo Solutions is a technology company specializing in conversational AI and customer engagement solutions. They offer virtual assistants and chatbots to businesses, helping them enhance customer experiences and streamline interactions.
Want to find more Gupshup competitors?
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