Best Stonly Alternative Choices: Top 23 Revealed
Best Stonly Alternative Choices: Top 23 Revealed
Stonly is a renowned customer service platform that delivers interactive, adaptive guides to users. Specializing in customer training and information sharing, Stonly is appreciated for its real-time support and synergy with existing customer service tools. The industry comes with an array of competitors, each offering unique solutions for customer relationship management, onboarding and support, such as Totango, Anakage, and OvationCXM. While many offer similar services, there are distinct differences in their methodologies and specialties. This industry is fast growing and diversifying, with the future expected to see innovations in personalized customer guidance and improved service quality.
Top 23 Stonly alternatives
1. Totango
- Website: totango.com
- Headquarters: Redwood City, California, United States
- Founded: 2010
- Headcount: 51-200
- Latest funding type: Series D
Totango is a customer success platform that helps businesses scale their customer success efforts. It offers enterprise-grade privacy and security, journey orchestration, and integration with existing tools. With Totango, businesses can improve critical touchpoints with customers, adapt their customer journey and CS programs, and enable customer-centricity cross-company. The platform allows businesses to connect all customer data streams to produce accurate, real-time customer context and drive faster time to value. Totango is committed to changing the client success industry by providing leading-edge technology and actionable data.
2. Anakage Technologies Private Limited
- Website: anakage.com
- Headquarters: Bengaluru, Karnataka, India
- Founded: 2013
- Headcount: 11-50
- Latest funding type: Angel
Anakage is a digital adoption platform that offers self-service cobots for employee onboarding and support. Their platform automates application training and support, allowing for faster digital adoption. They also provide excellent support and ensure security policy compliance. Anakage helps improve employee experience and reduces system downtime, making it a valuable tool for IT help desks.
3. OvationCXM
- Website: ovationcxm.com
- Headquarters: Tiburon, California, United States
- Founded: 2014
- Headcount: 51-200
- Latest funding type: Series C
OvationCXM is a global leader in CXM, offering a platform that eliminates chaos in businesses' onboarding process. With out-of-the-box features, it helps streamline customer experiences, improve business performance, and provide robust service governance. Their clients have achieved incredible results such as more streamlined customer experiences, improved operations, and visibility of customer journeys.
4. Ziplyne
- Website: ziplyne.com
- Headquarters: New York City, New York, United States
- Founded: 2017
- Headcount: 11-50
Ziplyne is a digital adoption platform (DAP) that helps enterprises improve user adoption and efficiency of their enterprise software. It offers interactive guidance for users to navigate complex applications, reducing support costs and increasing user satisfaction. With Ziplyne, organizations can streamline change management, enhance employee productivity, and maximize the ROI of their technology investments.
5. Knowmax
- Website: knowmax.ai
- Headquarters: Gurgaon, Haryana, India
- Founded: 2017
- Headcount: 51-200
Knowmax.ai is an AI knowledge management platform that offers seamless customer service and support solutions. Their platform, developed by CX experts, provides a range of features such as dynamic FAQs, guided problem resolution, and self-service channels. Knowmax empowers support advisors and customers with AI-backed knowledge, reducing call volume, increasing customer satisfaction, and improving overall customer experience.
6. KocharTech
- Website: kochartech.com
- Headquarters: Gurgaon, Haryana, India
- Founded: 1995
- Headcount: 1001-5000
Kochartech is a technology solutions company that offers AI-backed knowledge management, IoT, and device care solutions. They help businesses stay ahead of the competition by turning data into actionable insights. Their software solutions and expertise simplify and enhance digital adoption for employees and customers. They also provide industry-specific accelerated values and digital engagement platforms. Kochartech has a strong focus on transforming businesses through innovation and technology.
7. Unicorn IT
- Website: unicornit.com
- Headquarters: London, England, United Kingdom
- Founded: 2001
- Headcount: 11-50
Unicorn IT is a company that provides support services related to technology management. The company offers assistance in resolving technical issues, optimizing IT processes and solutions, and managing user access and data security.
8. IT Care Center - (That's IT)
- Website: it-care-center.com
- Headquarters: Even Yehuda, ., Israel
- Founded: 2007
- Headcount: 51-200
IT Care Center offers comprehensive solutions for IT services at scale, including project management, incident management, change management, and asset management. They automate workflows and provide AI-assisted customized processes that optimize IT service teams' efficiency, enabling them to focus on revenue-generating tasks.
9. Toonimo
- Website: toonimo.com
- Headquarters: New York, New York, United States
- Founded: 2013
- Headcount: 11-50
- Latest funding type: Seed
Toonimo.com is an upcoming website that is currently under construction. It promises to offer something cool in the future.
10. TalentPop
- Website: talentpop.co
- Headquarters: Costa Mesa, California, United States
- Founded: 2020
- Headcount: 501-1000
TalentPop is a staffing agency that provides dedicated customer service solutions for E-commerce brands. They offer highly trained and vetted customer service agents with expertise in handling customer inquiries through various communication channels.
11. Guidde
- Website: guidde.com
- Headquarters: Belmont, California, United States
- Founded: 2020
- Headcount: 11-50
Guidde is a platform that enables companies to create on-brand and personalized how-to videos for their customers. It helps automate the process of creating instructional videos, blurring sensitive information, and adding custom branding. The platform also allows for easy sharing and distribution of videos across various channels.
12. Aide
- Website: aide.app
- Headquarters: Toronto, Ontario, Canada
- Founded: 2020
- Headcount: 1-10
- Latest funding type: Pre Seed
Aide uses AI to automate customer support and analyze conversations to help teams understand issues and make their customers happier.
13. Avanti Software Inc.
- Website: avanti.ca
- Headquarters: Calgary, Alberta, Canada
- Founded: 1980
- Headcount: 51-200
- Latest funding type: Debt Financing
Avanti is a Canadian company that provides payroll and human capital management (HCM) solutions. They offer software that streamlines processes, automates workflows, and supports teams, making workdays easier. With Avanti, organizations can manage payroll, time and attendance, scheduling, documentation, performance, and more. They prioritize exceptional client care and provide expertise and personable service. Avanti serves a wide range of customers in various industries, including salaried and hourly employees, unionized employees, and organizations with complex scheduling requirements.
14. COPC Inc.
- Website: copc.com
- Headquarters: Winter Park, Florida, United States
- Founded: 1996
- Headcount: 51-200
COPC is a global leader in customer experience consulting, offering services such as consulting, certification, research, and training. They specialize in transforming operations to deliver exceptional customer experiences.
15. Moveworks
- Website: moveworks.com
- Headquarters: Mountain View, California, United States
- Founded: 2016
- Headcount: 501-1000
- Latest funding type: Series C
Moveworks is an AI-powered conversational platform that helps businesses optimize their IT operations and improve employee experiences. It offers a solution that automates support, resolves IT issues, and delivers personalized, self-service experiences to employees.
16. Omniplex Learning
- Website: omniplexlearning.com
- Headquarters: Harpenden, Hertfordshire, United Kingdom
- Founded: 1991
- Headcount: 51-200
Omniplex Learning offers a complete learning and development solution through a combination of learning tools and resources. They provide training courses, authoring apps, and a learning management system to improve skills and knowledge, spark creativity, and design engaging digital learning programmes.
17. Wix Answers
- Website: wixanswers.com
- Headquarters: New York, New York, United States
- Founded: 2018
- Headcount: 51-200
Wix Answers is a customer support platform that helps companies efficiently manage and automate their customer interactions. With powerful automation and real-time issue anticipation, it allows companies to provide seamless support without the need for additional resources. It offers a code-free solution for customer engagements, knowledge management, and proactive support.
18. TraceLink
- Website: tracelink.com
- Headquarters: Wilmington, Massachusetts, United States
- Founded: 2009
- Headcount: 501-1000
- Latest funding type: Series D
TraceLink is a company that provides proven regulatory compliance solutions for diverse markets. They offer configurable solutions based on each country's unique regulations, ensuring compliance with the DSCSA 2023 mandate. Their expertise lies in transforming supply chains through digital network and work management solutions. With their Opus platform, TraceLink enables the creation of interoperable networks, forming the Internet of Supply Chains for Industry 4.0 transformation.
19. SelfGuide
- Website: selfguide.com
- Headquarters: Hengelo, Overijssel, Netherlands
- Founded: 2017
- Headcount: 11-50
SelfGuide is a platform that enables organizations to create and distribute software instructions easily. It helps improve digital skills, user adoption of new applications, onboarding of new employees, customer support, and workflow efficiency.
20. BingHR
BingHR offers a cloud-based unified workforce platform designed for businesses in Nigeria and Africa. It includes HR and payroll management software. Users can remotely configure, integrate, and customize apps to operate a local or global workforce seamlessly.
21. SmartBots
- Website: smartbots.ai
- Headquarters: Mckinney, Texas, United States
- Founded: 2018
- Headcount: 11-50
Smartbots.ai is a company that specializes in conversational AI solutions. They offer a platform with pre-built and customizable skills for various industries, including telecom, financial services, insurance, and pharmaceuticals. Their AI assistants provide great customer service and help improve customer retention rates. Smartbots.ai also supports businesses in integrating their technology into existing systems.
22. BMC Software
- Website: comparehelpdesk.com
- Headquarters: Austin, Texas, United States
- Headcount: 11-50
Comparehelpdesk.com provides a comparison of help desk software solutions to optimize IT support processes and increase customer satisfaction.
23. Quavo Fraud & Disputes
- Website: quavo.com
- Headquarters: Wilmington, Delaware, United States
- Founded: 2015
- Headcount: 51-200
- Latest funding type: Series Unknown
Quavo is a company that offers automated dispute management solutions for financial institutions and fintech organizations. They provide software, human intelligence services, and automated intelligence technology to fully automate the fraud and dispute process. Their solutions help reduce losses, ensure compliance, and deliver real-time resolutions while significantly reducing operational overhead.
Want to find more Stonly alternatives?
If you want to find more companies like Stonly that provide unique solutions in customer success, onboarding, and support you can do so with Inven. This list was built with Inven and there are hundreds of companies like these globally.
With Inven you'll also get to know the company's:
- Ownership: Which of these are private equity backed? Which are family-owned?
- Contact data: Who are the owners and CEO's? What are their emails and phone numbers?
- Financials: How do these companies perform financially? What are their revenues and profit margins?
...and a lot more!
