23 Outstanding Alternatives to User Interviews
23 Outstanding Alternatives to User Interviews
User Interviews, operating within the fast-paced industry of user research recruiting, serves as an effective platform for teams looking to conduct diverse types of research-studies like usability tests and surveys. The industry is flush with variety, hosting companies like UserZoom, UXArmy, and Askable, each bringing their unique approaches and services to user research. These companies work together to push the boundaries of user experience by providing resources for informed product decisions, efficient research recruitment, and usability testing. With the rise of digital transformation, the industry scope continues to expand, evolving with the technological trends and leaving room for alternative companies to redefine the standards.
Top 23 User Interviews alternatives
1. UserZoom
- Website: userzoom.com
- Headquarters: San Jose, California, United States
- Founded: 2007
- Headcount: 201-500
- Latest funding type: Acquired
UserZoom is a company that specializes in automated and scalable user research. They offer services such as surveys, user testing, and data analysis to help businesses make informed product decisions. With a focus on user experience (UX) research, UserZoom aims to democratize the field without compromising quality.
2. Askable
- Website: askable.com
- Headquarters: Petrie Terrace, Queensland, Australia
- Founded: 2016
- Headcount: 11-50
Askable.com is a platform that simplifies and automates the recruitment process for user research and market research. It enables businesses to easily find and schedule the right participants for face-to-face and remote interviews, surveys, and online tasks. With a focus on user experience and quick responsiveness, Askable.com provides a digital model that allows for more targeted and efficient research.
3. UXArmy
- Website: uxarmy.com
- Headquarters: Singapore, Singapore, Singapore
- Founded: 2012
- Headcount: 11-50
- Latest funding type: Seed
UXArmy is a remote user research platform in Asia that offers unmoderated usability testing for prototypes, websites, and mobile apps. They provide a collaborative all-in-one solution for designing information architecture, menus, and navigation flows, as well as conducting card sorting and tree testing. With a strong panel of testers across the US and APAC, UXArmy helps scale up research and gather insights for product development.
4. Loop11
- Website: loop11.com
- Headquarters: South Melbourne, Victoria, Australia
- Founded: 2008
- Headcount: 1-10
Loop11 is an online usability testing tool that helps UX, marketing and product teams get insight from users by creating and launching studies in minutes. The tool enables moderated and unmoderated user testing, A/B testing, mobile and tablet testing, data-driven design, and competitive benchmarking.
5. MeasuringU
- Website: measuringu.com
- Headquarters: Denver, Colorado, United States
- Founded: 2004
- Headcount: 11-50
MeasuringU is a company that provides quantitative-qualitative services and software to measure the user and customer experience. They offer a variety of products, including their MUIQ® Platform, which helps in conducting task-based studies and data collection & analysis. Their advanced survey platform, MUIQ®, allows for integrated surveys with advanced logic and branching. MeasuringU also offers services such as participant recruiting with access to a global participant pool of over 20 million. They cater to some of the world's best-known brands, helping them measure and improve the user experience.
6. Great Question
- Website: greatquestion.co
- Headquarters: Oakland, California, United States
- Founded: 2021
- Headcount: 11-50
- Latest funding type: Seed
Research Operations Tremendous integration
7. UsabilityHub
- Website: usabilityhub.com
- Headquarters: Collingwood, Victoria, Australia
- Founded: 2008
- Headcount: 11-50
UsabilityHub is a user research and usability testing platform that helps design professionals and product managers improve their products. It offers various testing methods, such as preference tests, first click tests, and card sorting, to gather feedback from a diverse panel of participants. With coverage in over 100 countries, UsabilityHub provides valuable insights to improve user experience and design decisions.
8. Lookback
- Website: lookback.com
- Headquarters: Santa Cruz, California, United States
- Founded: 2013
- Headcount: 11-50
Lookback.com is a platform that enables qualitative research for companies. It allows users to conduct various types of research, from ethnographic studies to usability tests, and provides features like transcriptions and highlight reels for easy sharing of insights. The platform aims to inspire new ways of thinking and foster a culture of customer-centricity within organizations.
9. TryMyUI
- Website: trymyui.com
- Headquarters: San Mateo, California, United States
- Founded: 2014
- Headcount: 11-50
TryMyUI is a digital experience analytics company that offers remote usability testing solutions. Their Stitchology product suite allows users to analyze user behavior on their websites through features like visitor logs, session replays, and performance tracking. With TryMyUI, product professionals can obtain valuable insights from user videos, surveys, and metrics within hours.
10. Respondent
- Website: respondent.io
- Headquarters: Remote, New York, United States
- Founded: 2016
- Headcount: 11-50
- Latest funding type: Seed
Respondent.io is a research participant recruiting platform that helps businesses find and recruit qualified participants for user research studies. With a focus on B2B and B2C research, Respondent provides a streamlined process for recruiting verified participants quickly and efficiently.
11. Crazy Egg
- Website: crazyegg.com
- Headquarters: La Mirada, California, United States
- Founded: 2006
- Headcount: 11-50
Crazy Egg is a website optimization tool that helps businesses identify and fix issues on their website in real-time. With features like heatmaps, recordings, A/B testing, and surveys, Crazy Egg allows businesses to understand the customer journey and make data-driven design changes. It offers easy setup, integrations with popular services like Shopify and WordPress, and provides insights on traffic analysis and errors tracking.
12. People for Research
- Website: peopleforresearch.co.uk
- Headquarters: Bristol, Bristol, United Kingdom
- Founded: 1989
- Headcount: 11-50
People for Research is the UK's leading user recruitment agency, serving the UX, usability, and user research industry. With a consultative approach and a robust screening and booking process, we provide reliable and high-quality recruitment of people for research. Our team is experienced in recruiting for consumer and business projects, including accessibility research, and can handle any recruitment assignment.
13. PlaybookUX
- Website: playbookux.com
- Headquarters: New York, New York, United States
- Founded: 2018
- Headcount: 11-50
PlaybookUX is a company that offers user research and testing services for businesses. They help companies understand their users and improve their products by conducting user interviews, usability testing, and user feedback analysis.
14. Optimal Workshop
- Website: optimalworkshop.com
- Headquarters: Wellington, Te Aro, New Zealand
- Founded: 2007
- Headcount: 51-200
Optimal Workshop is a user research platform that provides 5 specialized tools to support critical parts of the research workflow. It offers card sorting, tree testing, first-click testing, online surveys, and qualitative research.
15. Blink UX
- Website: blinkux.com
- Headquarters: Seattle, Washington, United States
- Founded: 2000
- Headcount: 51-200
- Latest funding type: Acquired
Blink UX is a user experience consulting and usability research firm that specializes in evidence-driven design. They believe that beautiful design leads to better user experience and offer services such as prototyping, research, and user-centered design. Their expertise helps organizations align and create superior solutions.
16. Userlytics
- Website: userlytics.com
- Headquarters: Miami, Florida, United States
- Founded: 2009
- Headcount: 11-50
Userlytics.com is a platform that offers performance website feedback and usability testing services. With a global panel of almost 2 million testers, they provide analytics and insights to help businesses improve user experiences and increase customer loyalty. They offer professional services and advanced methodologies to optimize user experience research.
17. UXtweak
- Website: uxtweak.com
- Founded: 2019
- Headcount: 11-50
UXtweak.com offers powerful tools for UX research and user testing, including mobile testing, tree testing, card sorting, prototype testing, session recording, preference testing, website testing, and more.
18. MobileSuites
- Website: mobilesuitesapp.com
- Headquarters: Cambridge, Massachusetts, United States
- Founded: 2013
- Headcount: 1-10
- Latest funding type: Seed
MobileSuites is a mobile app that lets travelers instantly request any service offered by their hotel (e.g. room service, housekeeping, spa services). HotelTonight, Priceline, and Expedia have made it incredibly easy to book hotel rooms on mobile devices, but there are no ubiquitous services that simplify the post-booking, 'on-site' hotel experience - MobileSuites is filling that void. Currently live with: W Hotels Westin Hyatt Hyatt Place Grand Hyatt Hyatt Regency St. Regis Le Meridien and more!
19. User Research International
- Website: uriux.com
- Headquarters: Redmond, Washington, United States
- Founded: 2005
- Headcount: 51-200
URIUX is a user research company that specializes in providing insights about product usability and enhancing the user experience. With state-of-the-art facilities and a highly experienced team, we offer services such as in-person or remote observation, qualitative and quantitative research methods, and conceptual and interaction design expertise.
20. Contact Design
- Website: yourcontacthub.com
- Headquarters: Boston, Massachusetts, United States
- Founded: 2006
- Headcount: 11-50
YourContactHub is a platform that connects healthcare professionals, consumers, knowledge workers, and patients with user research and market research companies. They offer paid opportunities such as research studies, online surveys, and product testing. Their selection criteria ensures reliable and high-quality participants, delivering outstanding results in various research methods. With extensive knowledge in enterprise resource planning, technology, and localization, they provide efficient recruitment services.
21. End To End User Research
- Website: endtoenduserresearch.com
- Headquarters: Houston, Texas, United States
- Founded: 2017
- Headcount: 11-50
End to End User Research is a company that specializes in market research and usability testing. They offer a range of services including focus groups, benchmark testing, ethnographic research, and eye tracking. They collaborate with companies and organizations as consultants and contractors, providing expertise in creating better user experiences. They also provide facility rentals for research studies and have a participant pool for upcoming studies. Contact them for research services and to learn more about their capabilities.
22. Condens
- Website: condens.io
- Headquarters: Munich, Bavaria, Germany
- Founded: 2018
- Headcount: 11-50
Condens is a user research repository that allows for the storage, structure, and analysis of qualitative data. The platform offers automatic transcription, digital whiteboard, and easy sharing of research findings.
23. Usability Sciences Corporation
- Website: usabilitysciences.com
- Headquarters: Irving, Texas, United States
- Founded: 1988
- Headcount: 11-50
Usability Sciences is a user experience research firm that helps companies understand how their customers interact with their brand across multiple touchpoints and throughout the customer journey.
Want to find more User Interviews alternatives?
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