The healthcare virtual assistant industry is an expanding field that utilizes technology to optimize healthcare functions. These companies offer innovative solutions such as artificial intelligence (AI)-powered assistance and telehealth services to facilitate patient care and streamline administrative tasks. Services range from automated conversations for customer interaction, medical scribing and coding, to telehealth solutions. With increasing virtualization trend in healthcare, this sector is predicted to witness significant growth in the coming years as the need for improved efficiency, patient satisfaction, and compliance continues to rise.


Top 24 Healthcare Virtual Assistant Companies

1. Haptik

  • Website: haptik.ai
  • Headquarters: New York, New York, India
  • Founded: 2013
  • Headcount: 201-500
  • Latest funding type: Acquired
  • LinkedIn

Haptik.ai is a conversational AI company that provides solutions to increase revenue, retention, and conversions through automated conversations. They offer products such as Agent Assist, Linguist Pro, and Multilingual Assistants to help businesses optimize their customer interactions and drive commerce. With a focus on platforms like WhatsApp, Facebook Messenger, and Instagram, Haptik enables seamless transactions and delivers personalized buying guidance. Their AI-powered chatbots, integrated with advanced natural language understanding, offer 24/7 support and generate leads for various industries.


2. ScribeEMR, Inc.

  • Website: scribeemr.com
  • Headquarters: Woburn, Massachusetts, United States
  • Founded: 2016
  • Headcount: 201-500
  • LinkedIn

ScribeEMR is a medical documentation company that offers services such as medical scribing, medical coding, referral coordination, insurance eligibility, virtual assistants, and speech recognition solutions. They provide dedicated, certified professionals who accurately enter data, assign medical codes, and ensure clinical charts contain all necessary information for accurate diagnoses. ScribeEMR's services save healthcare providers time and improve patient care.


3. OXYGEN Healthcare

  • Website: oxygen.healthcare
  • Headquarters: Miami, Florida, United States
  • Founded: 2020
  • Headcount: 11-50
  • Latest funding type: Series Unknown
  • LinkedIn

Oxygen.healthcare offers advanced HIPAA compliant telehealth solutions with Apple Health integration and reporting. They provide customizable specialist solutions, AI-powered technology, virtual and physical clinic services, and access to the newest healthcare innovations.


4. Tucuvi

  • Website: tucuvi.com
  • Headquarters: Madrid, Comunidad De Madrid, Spain
  • Founded: 2019
  • Headcount: 11-50
  • Latest funding type: Pre Seed
  • LinkedIn

Tucuvi is a healthcare technology company that offers a conversational AI platform for home-care. Using voice and artificial intelligence, Tucuvi's virtual nurse, Lola, provides personalized and continuous care at home. The company's technology allows for remote monitoring of patients, improves treatment adherence, and reduces unnecessary hospital visits.


5. eGain Corporation

  • Website: egain.com
  • Headquarters: Sunnyvale, California, United States
  • Founded: 1997
  • Headcount: 501-1000
  • Latest funding type: Post Ipo Equity
  • LinkedIn

eGain is a knowledge-powered automation platform for customer engagement. They provide customer service software, digital transformation solutions, and knowledge management systems for contact centers and self-service. With their products and services, eGain helps businesses improve their customer experience and provide efficient customer support.


6. Amelia

  • Website: amelia.ai
  • Headquarters: New York, New York, United States
  • Founded: 1998
  • Headcount: 1001-5000
  • Latest funding type: Private Equity
  • LinkedIn

Amelia.ai is a global leader in conversational AI, providing virtual customer support and IT help desk services. They offer an integrated platform that leverages artificial intelligence to create digital agents for routine tasks. Amelia enhances customer experiences and increases satisfaction by offering support through voice, chat, and text channels.


7. Interactions LLC

  • Website: interactions.com
  • Headquarters: Franklin, Massachusetts, United States
  • Founded: 2004
  • Headcount: 201-500
  • Latest funding type: Series Unknown
  • LinkedIn

Interactions.com is a company that offers adaptive understanding AI solutions with a human touch for powering intelligent applications. They provide speech and language solutions, security and privacy at an enterprise scale, and technology research.


8. Cogito Tech LLC

  • Website: cogitotech.com
  • Headquarters: Levittown, New York, United States
  • Founded: 2006
  • Headcount: 201-500
  • LinkedIn

Cogito Tech LLC is a company specializing in collecting, sorting, classifying, organizing, and validating raw and unstructured documents to make them more serviceable for diverse business uses. They offer AI training data for various industries, including agritech, insurance, healthcare, logistics, and robotics.


9. Zhuiyi Technology

  • Website: zhuiyi.ai
  • Headquarters: Shenzhen, Guangdong, China
  • Founded: 2016
  • Headcount: 201-500
  • Latest funding type: Series C
  • LinkedIn

Zhuiyi.ai is a company that offers AI digital employee solutions to help businesses and governments achieve intelligent transformation.


10. Veraqor

  • Website: veraqor.io
  • Headquarters: Princeton, New Jersey, United States
  • Headcount: 201-500
  • LinkedIn

Veraqor.io is a company that specializes in making healthcare costs easy to manage for COOs. They provide business advisors and IT executives who validate situations and offer possible solutions. The company also offers webinars, case studies, white papers, and blogs to provide insights into digital-led transformation and modernizing infrastructure and workloads in the life sciences industry. They assist COOs in optimizing business performance and service providers in improving performance. Their solutions include gathering and compiling important data from organizations, developing IT asset relations with financial information, and delivering firsthand insights to CMOs to improve revenue. They also offer cloud modernization and streamline production planning and exploration for CXOs. Overall, Veraqor.io helps organizations in the healthcare sector manage healthcare costs efficiently and optimize their business performance.


11. Vidiemme

Vidiemme Consulting is a Milan-based digital solutions company that has been delivering innovative digital solutions since 2004. They specialize in digital innovation, web and mobile development, AI, voice, and virtual assistant technologies. Their mission is to improve lives through innovation.


12. gnani.ai

  • Website: gnani.ai
  • Headquarters: Bangalore, Karnataka, India
  • Founded: 2016
  • Headcount: 51-200
  • Latest funding type: Series Unknown
  • LinkedIn

Gnani.ai is a Voice AI platform that offers omnichannel analytics and automation solutions. They provide conversational AI products and services for improved customer support, lead qualification, and marketing and sales. With their advanced low code Voice AI automation platform, they help businesses build the best digital solutions using ASR and NLP engines.


13. Druid Ai

  • Website: druidai.com
  • Headquarters: New York, New York, United States
  • Founded: 2018
  • Headcount: 51-200
  • Latest funding type: Series A
  • LinkedIn

DRUID AI is a company that specializes in building and deploying conversational AI solutions. They offer a conversational AI platform that allows businesses to create advanced user journeys with drag and drop features, integrations with business systems, and automation. Their platform provides real-time business insights, reduces resource consumption, and improves the IT helpdesk experience. DRUID provides conversational experiences in multiple languages and offers features like neural machine translation. They have partnerships with global technology and consultancy companies and cater to various industries including banking, insurance, healthcare, and retail.


14. care.ai

  • Website: care.ai
  • Headquarters: Orlando, Florida, United States
  • Founded: 2019
  • Headcount: 51-200
  • Latest funding type: Series Unknown
  • LinkedIn

Care.ai is a company that offers innovative solutions in the field of artificial intelligence and healthcare. They specialize in developing cutting-edge AI technologies to improve patient care and outcomes.


15. Avaamo

  • Website: avaamo.ai
  • Headquarters: Los Altos, California, United States
  • Founded: 2014
  • Headcount: 51-200
  • Latest funding type: Debt Financing
  • LinkedIn

Avaamo.ai is a conversational AI platform for enterprise businesses. They offer solutions such as AI voice support, multilingual capabilities, conversational analytics, and omnichannel engagement. Their platform is trusted and recognized for its innovations in the industry.


16. Tactful AI

  • Website: tactful.ai
  • Headquarters: Cambridge, Cambridgeshire, United Kingdom
  • Founded: 2016
  • Headcount: 51-200
  • Latest funding type: Acquired
  • LinkedIn

Tactful.ai is an all-in-one Unified Customer Experience platform that offers scalable AI-powered customer engagement software. It helps growing enterprises optimize operations, maximize sales, and gain deep insights into their customers' journey.


17. KMS Lighthouse

  • Website: kmslh.com
  • Headquarters: Petach Tikva, Israel, United States
  • Founded: 2012
  • Headcount: 51-200
  • LinkedIn

KMS Lighthouse is a knowledge management software company that offers solutions to improve customer experiences and streamline organizational knowledge. Their platform provides instant and accurate responses to agents and customers, reducing search time and hold times. They serve various industries including automotive, banking, government, healthcare, hospitality & travel, insurance, logistics, retail, and telecom.


18. Screenmedia

Screenmedia is an award-winning digital agency specializing in data analytics, ecommerce, and customer support. They combine data, design, and technology to transform businesses through meaningful innovation and customer experiences.


19. Kevit Technologies

  • Website: kevit.io
  • Headquarters: Rajkot, Gujarat, India
  • Founded: 2017
  • Headcount: 51-200
  • LinkedIn

Kevit Technologies is revolutionizing customer experience by combining the best of human and AI. Their AI solutions and intelligent virtual assistants improve customer experience and drive ROI at every stage of the customer lifecycle.


20. Hyro

  • Website: hyro.ai
  • Headquarters: New York, New York, United States
  • Founded: 2018
  • Headcount: 51-200
  • Latest funding type: Non Equity Assistance
  • LinkedIn

Hyro.ai is a conversational AI company that offers a headache-free customer experience by transforming customer queries into valuable insights. Their AI-powered assistants help businesses automate tasks and improve customer interactions. With a focus on adaptive communications, Hyro enables businesses to provide real-time information, optimize workflows, and drive better digital experiences. They specialize in replacing outdated chatbots and IVR systems, allowing businesses to easily scale and meet customer needs.


21. Vanator RPO

  • Website: govanator.com
  • Headquarters: Hamden, Connecticut, United States
  • Founded: 2014
  • Headcount: 51-200
  • LinkedIn

Vanator is a recruitment process outsourcing (RPO) company that provides advanced RPO solutions. They offer streamlined recruitment processes and engage qualified candidates based on statistical information. With a focus on widening the horizons of companies, Vanator identifies potential and ensures compliance with their adept RPO services.


22. Gyant

  • Website: gyant.com
  • Headquarters: San Francisco, California, United States
  • Founded: 2016
  • Headcount: 51-200
  • Latest funding type: Series A
  • LinkedIn

GYANT is a healthcare technology company that offers innovative solutions to advance healthcare and improve patient experiences. Their platform enables patients to efficiently find clinics and book appointments, triage patients to the appropriate level of care, and connect patients directly to virtual care resources.


23. Centurysoft Private Limited

CenturySoft is a company that offers a range of services and solutions to businesses. They specialize in providing innovative technology solutions, software development, and consultancy services.


24. IntiCo Corp

  • Website: inticousa.com
  • Headquarters: Sunrise, Florida, United States
  • Founded: 2004
  • Headcount: 51-200
  • LinkedIn

IntiCo is a technology company that offers solutions for businesses in various industries. They specialize in AI-powered chatbots, omnichannel messaging, contact center software, and robotic process automation. With their products, businesses can enhance their customer experience, improve workflow and automation, and analyze customer data. IntiCo serves enterprises and small to mid-sized businesses, particularly in sectors like retail, financial services, healthcare, fintech, mining, government, and education.


Want to find more healthcare virtual assistant companies?


If you want to find more companies that offer automated customer interactions, telehealth solutions, and comprehensive medical documentation services you can do so with Inven. This list was built with Inven and there are hundreds of companies like these globally.


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