The industry of Business Process Outsourcing (BPO) in New Jersey entails firms providing services like customer management, IT solutions, and finance operations to various businesses. These companies cater to a multitude of industries including healthcare, retail, banking, and more. Not confined to a particular sector, they handle tasks which companies choose to outsource to focus on their core competencies. New Jersey, with its dynamic business landscape provides an opportune setting for these BPO companies. The future of this industry projects a promising trajectory with firms increasingly adopting automation and AI technologies, creating sophisticated, efficient outsourcing solutions.


Top 25 business process outsourcing companies in New Jersey

1. ARDEM Incorporated

  • Website: ardem.com
  • Headquarters: Princeton, New Jersey, United States
  • Founded: 2004
  • Headcount: 1001-5000
  • LinkedIn

ARDEM Incorporated is a company that offers automation and outsourcing services to a wide range of industries. They specialize in data processing, robotic process automation, and business process outsourcing. With their advanced outsourcing solutions, ARDEM helps businesses improve efficiency and optimize their processes.


2. Sunrise Systems, Inc.

  • Website: sunrisesys.com
  • Headquarters: Edison, New Jersey, United States
  • Founded: 1990
  • Headcount: 501-1000
  • LinkedIn

Sunrise Systems is a leading end-to-end IT services and staffing solutions provider that transforms businesses and enhances the workforce. They offer talent on demand, IT staffing, clinical and scientific engineering, marketing and creative, digital talent, business professional, workforce solutions, and recruitment process outsourcing.


3. Straightsource

StraightSource.com offers professional outsourcing services to businesses worldwide. With expertise in customer service, appointment setting, sales support, and more, they help companies improve efficiency and reduce costs. They have a global talent pool of experts in various industries, ensuring top-quality service. Try them risk-free for 30 days.


4. Infotech Global

  • Website: igiusa.com
  • Headquarters: Edison, New Jersey, United States
  • Founded: 1992
  • Headcount: 201-500
  • LinkedIn

IGIUSA is a leading IT solutions provider offering application development, consulting, and business process outsourcing services globally. With expertise in market research surveys and agile methodology, IGI delivers meaningful technology solutions to large enterprises and Fortune 500 organizations. They offer career opportunities in a wide range of IT disciplines and work with cutting-edge technology for diverse client bases, including Fortune 100 companies. IGI believes in ethical and honest interactions with clients, partners, and employees.


5. Samiti Technology, Inc.

Samiti Technology is a company that offers comprehensive application development, support, and software testing services. They specialize in staff augmentation, healthcare staffing, and business process outsourcing.


6. BBC Global

BBC Global Services is a company that provides outsourcing solutions to businesses. They offer back-office, administrative, customer support, IT services, and recruitment process outsourcing. With offices in multiple locations, they can handle various tasks 24/7. Their services aim to offload burdens from businesses and allow them to focus on clients and core operations.


7. SRA Associates

  • Website: sranow.com
  • Headquarters: Mt. Laurel, New Jersey, United States
  • Founded: 1971
  • Headcount: 51-200
  • LinkedIn

SRA is a service provider specializing in accounts receivable management, business process outsourcing, and receivable purchasing and/or finance. They offer analytics, valuation, broker services, asset management, debt sales, and various customer care and collection services.


8. Veracity Software Inc

Veracity is a brand that values accuracy and truthfulness. They offer BPO, web solutions, application development, support and maintenance, quality engineering services, back office support, technical support, and SAP managed services.


9. Tek-Data Inc

  • Website: tek-data.com
  • Headquarters: Somerset, New Jersey, United States
  • Founded: 1999
  • Headcount: 51-200
  • LinkedIn

Tek-Data is a USA-based services provider with expertise in Cloud Computing, Software Development, Business Process Outsourcing, and Customer Support Solutions. They offer a range of services, including Call Center Services, Data Entry Services, Data Processing Services, and more.


10. Cenlar FSB

  • Website: cenlar.com
  • Headquarters: Ewing, New Jersey, United States
  • Founded: 1958
  • Headcount: 1001-5000
  • LinkedIn

Cenlar is an employee-owned company with a century of experience in mortgage and banking. They offer comprehensive subservicing solutions and industry expertise. Their values of respect, trust, and integrity drive their client-focused approach.


11. Aequor Technologies

  • Website: aequor.com
  • Headquarters: Piscataway, New Jersey, United States
  • Founded: 1998
  • Headcount: 5001-10000
  • LinkedIn

Aequor Technologies is an IT services company that specializes in providing application support and maintenance, enterprise resource planning, Salesforce services, and business consulting. They offer a wide range of solutions for various industries including healthcare, manufacturing, retail, telecommunications, government, banking, and finance.


12. ISTA Solutions

ISTA Solutions is an outsourcing solutions provider that helps businesses lower costs and improve efficiency. They offer a range of services including customer service, technical support, case management, and more. With a collaborative approach, they tailor fit solutions to meet the specific needs of their clients.


13. Prima Systems, LLC

  • Website: prima.systems
  • Headquarters: Rockaway, New Jersey, United States
  • Founded: 2021
  • Headcount: 201-500
  • LinkedIn

Prima Systems is a global healthcare BPO partner that specializes in modernizing business process outsourcing. They provide secure, adaptable, and coordinated solutions across open, private, and hybrid clouds.


14. Asiatype

  • Website: asiatype.com
  • Headquarters: Morristown, New Jersey, United States
  • Founded: 1989
  • Headcount: 51-200
  • LinkedIn

Datagrafix offers a wide array of services including XML analysis and conversion, composition and editorial services, multilingual publishing, prepress services, artwork conversion, and mapping services. With full-time coordination and sales offices in New Jersey, Paris, Hamburg, and Manila, they cater to clients in the United States, Europe, and Asia, meeting various publishing and corporate needs.


15. Systemart, LLC

  • Website: systemart.com
  • Headquarters: Parsippany, New Jersey, United States
  • Founded: 1999
  • Headcount: 51-200
  • LinkedIn

Systemart LLC is a Staffing, Software Development, and Business Process services firm based in New Jersey. They provide temporary or permanent employees to help businesses grow and offer services in IT, healthcare, engineering, finance, accounting, HR, admin, and light industrial areas.


16. Frontall USA

Frontall has gained a strong presence around the world by providing a professional workforce to businesses, managing over 14,000 employees over the years. We are constantly expanding our frontiers which has enabled us to grow on an international level with several offices overseas and now our new office in the USA. Through this, we are able to offer quality services to your business. As a people-first company, we value and invest in our associates. Our purpose is to provide your company with motivated and well-instructed professionals who strive for excellence and continuous growth.


17. GlobalCom BPO Services

GlobalCom BPO Services is a company that provides flexible and reliable services for businesses. They offer a wide range of solutions to help companies streamline their operations and improve efficiency.


18. Optimal Business Solutions, LLC

  • Website: amterp.com
  • Headquarters: Princeton, New Jersey, United States
  • Founded: 1998
  • Headcount: 51-200
  • LinkedIn

AMT is a company that provides intelligent automation solutions for various industries such as fashion, apparel, footwear, accessories, and household goods. They offer a range of products including enterprise resource planning (ERP) solutions, supply chain management, sales order management, and warehouse management systems. AMT helps businesses streamline their operations, increase efficiency, and drive revenues.


19. Biogensys

  • Website: biogensys.com
  • Headquarters: Princeton, New Jersey, United States
  • Founded: 2003
  • Headcount: 51-200
  • LinkedIn

Biogensys is a company that offers recruiting and resource management services. They provide tailored solutions for clients' business needs, from strategy to implementation and support. Their success is driven by understanding customers' strategic goals and delivering responsive and integrated business solutions.


20. Trinau

  • Website: trinau.com
  • Headquarters: North Brunswick, New Jersey, United States
  • Founded: 2009
  • Headcount: 11-50
  • LinkedIn

Trinau is a global company that focuses on people, process, and partnerships. It offers a range of services across multiple countries.


21. Salesforce Developers

  • Website: mavenstcl.com
  • Headquarters: Lake Hiawatha, New Jersey, United States
  • Founded: 2010
  • Headcount: 11-50
  • LinkedIn

Mavenstcl is a successful business operating since 2010. They offer personalized growth marketing strategies for any business, with a focus on providing ad campaign management and analysis. They also specialize in software development, offshore development, and technology support.


22. B2X Corporation

  • Website: b2x.com
  • Headquarters: Jersey City, New Jersey, United States
  • Founded: 2007
  • Headcount: 11-50
  • Latest funding type: Series Unknown
  • LinkedIn

B2X is a provider of managed post-sales logistics and service solutions for electronic products and critical technology infrastructures.


23. Simple Call Solutions

Simple Call Solutions is a business process outsourcing (BPO) company offering services such as answering service, customer support, customer retention, SMS services, and live chat. With a global presence, the company aims to help clients save on costs and improve their operations by outsourcing certain processes to them.


24. Technology & Business Integrators

  • Website: tbicentral.com
  • Headquarters: Saddle River, New Jersey, United States
  • Founded: 1964
  • Headcount: 11-50
  • LinkedIn

TBI Central offers transformation, business process and IT strategies consulting services for corporations, with a focus on IT, finance, HR, and sourcing tactical initiatives. Services offered include outsourcing assessment and implementation, information technology outsourcing, business process outsourcing, and governance consulting services.


25. Atlantic City Contact Center

Atlantic City Contact Center offers live chat, email, and phone support systems to assist in growing clients' businesses and increase the value of each customer interaction.


Want to find more business process outsourcing companies?


If you want to find more companies that provide services ranging from customer management to IT solutions you can do so with Inven. This list was built with Inven and there are hundreds of companies like these globally.


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  • Ownership: Which of these are private equity backed? Which are family-owned?
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...and a lot more!